Tim McDonald

UNFORTUNATELY STILL WAITING FOR REIMBURSEMENT & RESPONSE FROM HODGKINS HEADQUARTERS SINCE 12/18/24! Desmond & Krystal Roberts Advantage Group Owners, deserve a ZERO for ZERO contact and ZERO help in my SAF FROM HODGKINS HEADQUARTERS SINCE 12/18/24! Desmond & Krystal Roberts Advantage Group Owners, deserve a ZERO for ZERO contact and ZERO help in my SAFETY/Warranty/Title laws VIOLATED ILLEGALLY due to improper inspection and sale at Bolingbrook Chevrolet location under FTCI/IL 15day/500mi Powertrain & Title requirements & rights! They deceptively also offered a full purchase refund against FTC/Il guidelines as a dealers Advantage is reselling, NOT fixing and BTW why would I be offered anything if they did nothing wrong? After my request they held my title imo MALICIOUSLY OVER 3 months since my CASH purchase NEVER titling in my name I paid for, VIOLATING ILLINOIS 20 day laws!!! These severe violations required complaints with Government agencies as well as ILSOS Police and a VISA dispute "resolved in our favor" 2/3/25 of $2001.01 for paid Title/Doc fees I had to to complete at my expense and time of $674.03 or $2675.04 total. I have asked the owner for response since 12/18/24 even though he is aware! BEWARE, I as many have had complaints of bribes for a "FAKE" 5 Star reviews & numerous CONSISTENT documented & witnessed deceptive practices! EVEN MORE UNETHICAL, THE OWNER/Desmond Roberts is fully aware being a board Director for the Auto industry, ignoring complaints like mine illegally VIOLATED by the laws he is aware and is to uphold!!! I have far more time involved in my reimbursement request and foolishly so does Mr Roberts, but bad business decisions are not my concern. I simply want what I paid & am entitled to under my rights. If the Roberts answer & honor my reimbursement for the laws they have VIOLATED I will donate $500 from this reimbursement to local charity, I am NOT in pursuit of profit just principle! I am WARNING all to beware of reviews as I and many others have been offered $25 Gift Cards VIOLATING FTC & Review guidelines as well as Charity and boards to look really good doing TRULY bad, BEWARE! ATTENTION: 4/16 I sent an EMAIL as requested by the Roberts of Hodgkins Chevrolet to their *1 Star Rated lawyer Joe Nichele who in the past with over 20 attempts of resolution said it best "good Luck" and hung up! My response was to be mailed IMMEDIATELY the request for fees and response that has had NOT 1 answer from the Owner/Desmond Roberts since 12/18/24! I will update if they refund the fees for services they have never provided under Il law!!! More

Report | Print

I will enjoy my vehicle and take care of it so it will last four years to get me around wherever I need to go last four years to get me around wherever I need to go More

by georgeehinton Verified Customer Verified Customer

Report | Print

Always the best service every time I visit from the sales dept to the service dept dept to the service dept More

by STRISKA2 Verified Customer Verified Customer

Report | Print

Andre was a very helpful guy to get me and my husband both in new vehicles both in new vehicles More

Report | Print

Was pretty quick I will be coming back to these dealership loved it everything was quick dealership loved it everything was quick More

by ilovehalloween890 Verified Customer Verified Customer

Report | Print

Very professional, love the car it looks and drives great, will definitely tell my friends about our experience. great, will definitely tell my friends about our experience. More

by RAL_PHOTO Verified Customer Verified Customer

Report | Print

From the sales department to the service after the sale, I have never experienced such outstanding sales and service personnel. They genuinely care about you! Being greeted with a smile and a handshake by A I have never experienced such outstanding sales and service personnel. They genuinely care about you! Being greeted with a smile and a handshake by Andre meant everything when the process was beginning it was smooth and seamless all the way through finance. I even had to navigate through the service department because they provided me with an extra remote. RJ Banaszak and Josh Modlin In service in parts departments were very knowledgeable and friendly. I will definitely be coming back here and I will tell everybody about the outstanding treatment I received. More

by markburb Verified Customer Verified Customer

Report | Print

I love this dealer , I’m always taken care of efficiently and always heard of any issues I may have ! Service is the best part of my experience . Definitely recommend coming to this dealer they always have p and always heard of any issues I may have ! Service is the best part of my experience . Definitely recommend coming to this dealer they always have promotions to make my service better ! More

by raymush120 Verified Customer Verified Customer

Report | Print

These guys are great! They worked with me all day long to help find the perfect truck for me! They worked with me all day long to help find the perfect truck for me! More

by IRVINNATHAN86 Verified Customer Verified Customer

Report | Print

really impressed with this dealership the service was great. You made me feel relaxed. Buying a car the first time without my husband. also, how many employees have been there 20 years or more to me that great. You made me feel relaxed. Buying a car the first time without my husband. also, how many employees have been there 20 years or more to me that was great. Sincerely, Catherine More

by yiayiaharvalis Verified Customer Verified Customer

Report | Print