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Griffin Ford Fort Atkinson

Fort Atkinson, WI

4.6
1,573 Reviews
Call Dealership (920) 568-4444
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1642 Janesville Avenue

Fort Atkinson, WI

53538

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1,573 Reviews of Griffin Ford Fort Atkinson

June 19, 2024

This dealer is over 1-1/2 hours away and I explained to Tyler that I did not want to drive all that way without an agreement on a trade-in value. He gave me an estimated valuation for my trade contingent o More

by IllinoisRoger
Recommend Dealer
No
Employees Worked With
Tyler Fuerstenberg
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Jul 02, 2024 -

Griffin Ford Fort Atkinson responded

Good Afternoon Roger, Thank you for bringing up your concern about your experience at our dealership. Making longer trips to make big purchases can be stressful. We provided a sight unseen range for your trade before you made your way up to the store. When you arrived, we became aware that the trade value you were expecting for your vehicle was based on the value of other cars, like yours, that were being retailed by other dealers. It doesn’t make financial sense for any dealership to take a vehicle in on trade for an amount another dealer is selling that car at, because we would be way out of market trying to turn around and sell it. We also understand you were not pleased with the price of the vehicle you came up to see at our store. Our vehicle is a higher value than the other one you were comparing it to because the other car was not being certified–ours is factory certified–and our car has fewer miles. Due to these factors, it makes sense why the other vehicle was a lower price than the one we have. Both the discrepancy for what your vehicle is worth and what our vehicle is valued at is the reason for why we are several thousand dollars apart from where you want to be on this deal. We appreciate sharing your experience with us, as we take this feedback very seriously. If you have any additional questions or concerns, please reach out to our General Manager, Paul Schepp, at pschepp@gflfa.com or (920) 568-4444.

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December 12, 2023

From the start of the process of looking for a new vehicle until the time we drove off the lot with the new vehicle, Dennis was there to help with everything. He was very accommodating and helpful th More

by TJCHRISTIAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Mitchell
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November 27, 2023

Had a question about a vehicle they had and they responded to my question promptly More

by Mark Barzyk
Recommend Dealer
Yes
Employees Worked With
Dennis Mitchell
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November 18, 2023

Fantastic Dealership. Even better,Service Advisor. CHRIS KERN was friendly, knowledgeable and professional! Very nice working with him. CHRIS was up front about work neede More

by CARMELOBAGLIERI191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRIS KERN FIVE STARS, Duston Henze
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November 16, 2023

They got me in promptly on their schedule. The appointment went smooth and was completed in the amount of time they anticipated. More

by BadgerBMW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Bingham
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November 16, 2023

The dealership was clean and inviting I will definitely be using this dealership again. Everyone was very kind. More

by ellissag1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Bingham
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November 14, 2023

Great company good people. Trustworthy and i will return for help with my car. Thanks More

by Eir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maynard Heger, Rachel Bronson
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November 13, 2023

Scheduling was easy. The staff was pleasant. They my service done in a timely manner. Can recommend. More

by marquezsig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fleming, Mike Bingham, Jesus Sanchez, Jesse McKinney, David Liebman, Randy Seichert, Rachel Bronson
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November 11, 2023

Griffin Ford Fort Atkinson always has the best service. The staff is friendly and attentive More

by 07RDX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Jeffery, Ayden Jeffery, Chris Kern, John Chady, Jesus Sanchez, Tim Childers
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November 11, 2023

Pleasant as always. Professional while personable. Never leave the dealership not feeling good about the experience I had. More

by BUROW2015
Recommend Dealer
Yes
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