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Tim Heim
Tim Heim at Gordie Boucher Ford Lincoln of West Bend
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Tim Heim

Used Car Manager

Gordie Boucher Ford Lincoln of West Bend

3021 W Washington St
West Bend, WI 53095

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4.8
48 Reviews

I have been a committed and valuable member of this dealership since September 2003, starting as a lot attendant and quickly taking on various roles, including detailer, parts counter, and finance. Currently, as the Used Car Manager, I bring a wealth of experience and a strong dedication to ensuring the best possible experience for our customers. Throughout my journey, I've gained a deep understanding of the automotive industry and consistently focused on providing exceptional service. My goal has always been to meet the needs of our clients with integrity, knowledge, and a genuine commitment to their satisfaction.

Dealership Experience

21 yrs, 4 mos

Industry Experience

21 yrs, 4 mos

Languages Spoken

English English

4.8

48 Reviews

Write a Review

48 Reviews of Tim Heim

December 11, 2024

Dealership Rating
Employee Rating

I dealt with Monica, Wayne and Tim. They were outstanding. Of course, Chris is my favorite. The employees are friendly, kind and helpful. I won’t go anywhere else for service or pur More

by banoodle83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eugene Sanchez, Chris Flynn, Wayne Zarling, Stephanie Lewis, Joey Brasted

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Dec 12, 2024

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon! Joe Hohmann Service Manager 262-338-3379

November 17, 2024

Dealership Rating
Employee Rating

The gang at Gordie always take great care of me. Thanks to Tom for taking care of my truck More

by DAVE.BROOKS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Flynn, Wayne Zarling, Dave Brooks, Barb Sauer , Tom Young

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Nov 18, 2024

Gordie Boucher Ford Lincoln of West Bend responded

Thank you, Dave! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

September 18, 2024

Dealership Rating
Employee Rating

Efficient. Pleasant. Good communication. Work is done on time as per scheduled appointment on my calendar More

by SHAEUSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Zieja, Joseph Hohmann, Chris Flynn, Dave Brooks, Tyler Howey, Jacob Wilson

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Sep 19, 2024

Gordie Boucher Ford Lincoln of West Bend responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend, we look forward to having you as a valued customer for many years to come! Joe Hohmann Service Manager 262-338-3379

August 20, 2024

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Employee Rating

All Good ThankYou for Your good service. I always go back to buy vehicles and the service provided. Bill More

by WILLIAMSTOREY230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Hohmann, Michael Nuernberg, Richard Love, Eugene Sanchez, Chris Flynn, Wayne Zarling, Dave Brooks, Barb Sauer, Angie Heyse

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Aug 20, 2024

Gordie Boucher Ford Lincoln of West Bend responded

Thank you, William, for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Joe Hohmann Service Manager 262-338-3379

July 23, 2024

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Employee Rating

Best Ford dealership in the state. Always fair, friendly and courteous with an excellent sales and service staff. More

by leewoelbing
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eugene Sanchez, Chris Flynn, Wayne Zarling, Dave Brooks

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Jul 24, 2024

Gordie Boucher Ford Lincoln of West Bend responded

It's great to hear that Eugene was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend! Chris Flynn General Sales Manager 262-338-3379

May 31, 2024

Dealership Rating
Employee Rating

Very pleasant and polite, clean recrption and service center, fast and efficient, best Ford Dealership around More

by leewoelbing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amanda Krueger, John Zieja, Joseph Hohmann, Eugene Sanchez, Chris Flynn, Wayne Zarling, Dave Brooks, Barb Sauer, Tyler Howey

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Jun 01, 2024

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Chris Flynn General Sales Manager 262-338-3379

April 06, 2024

Dealership Rating
Employee Rating

Pleasantly uneventful. People were very courteous. Clean waiting room. Good snacks. Quick and easy access More

by HANDEJOHNSON
Recommend Dealer
Yes

Other Employees Tagged: Amanda Krueger, Michael Nuernberg, Chris Flynn, Barb Sauer, Nicholas Greenhalgh, Joey Brasted, Ryan Zurakov , Zeke Heyse, Sandy Robles

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Apr 07, 2024

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 22, 2023

Dealership Rating
Employee Rating

Always a great experience with the service staff at Gordie Boucher Ford West Bend. Highly recommend! More

by BryanJenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Zieja, Joseph Hohmann, Eugene Sanchez, Chris Flynn, Wayne Zarling, Dave Brooks, Barb Sauer , Zeke Heyse

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Nov 23, 2023

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 13, 2023

Dealership Rating
Employee Rating

The mechanics need to be more thorough with their maintenance. Seems like they don’t double check their work and make mistakes. More

by John Doleschy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Zieja, Joseph Hohmann, Chris Flynn, Wayne Zarling, Dave Brooks, Barb Sauer

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Nov 22, 2023

Gordie Boucher Ford Lincoln of West Bend responded

Hi John, we regret to hear that your recent experience was anything less than exceptional. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Joe Hohmann, at 262-338-3379 so that we can make this right.

November 02, 2023

Dealership Rating
Employee Rating

Sales rep was great at working with me and getting a second key made for the truck . More

by GEROULIS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Zieja, Joseph Hohmann, Chris Flynn, Wayne Zarling, Dave Brooks, Barb Sauer , Zeke Heyse, Moriah Parrish

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Nov 03, 2023

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

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