Tiffany Wessel
Tiffany Wessel at DCH Kay Honda

Tiffany Wessel | Page 76

Service Advisor

DCH Kay Honda

200 State Route 36
Eatontown, NJ 07724

Contact Me
4.8
825 Reviews

Dealership Experience

12 yrs, 1 mo

4.8

825 Reviews

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825 Reviews of Tiffany Wessel

July 16, 2021

Dealership Rating
Employee Rating

Rude and obnoxious service reps and manager. There is no way they should be rated this highly. Avoid at all costs! Had Honda Odyssey serviced. Terrible would be a step up from the service received. If I cou More

by not a happy customer
Customer Service
Friendliness
Recommend Dealer
No

Other Employees Tagged: Joseph Budner, Mickey Hughes , Andrew Fernandez, Russell Wall, Sales manger acts like a question is a bother. Do not go here!

June 29, 2021

Dealership Rating
Employee Rating

They were courteous and knowledgeable fro the moment I dropped off vehicle all the way through pickup More

by Df6377@optonline.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Fernandez

Jul 15, 2021

DCH Kay Honda responded

Thank you for the kind words. We do our best to satisfy all customers with their needs. We hope to see you once more at DCH Kay Honda!

June 25, 2021

Dealership Rating
Employee Rating

Everything went great. It was a great experience. My 19 Everything went great. It was a great experience. My 19 year old daughter did it all bye her self and everyone took care of her. More

by Nefiacheme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Budner, Mickey Hughes , Andrew Fernandez, Russell Wall

Jun 25, 2021

DCH Kay Honda responded

We appreciate you taking the time to leave us this review. We are thrilled that your daughter was able to do this on her own, and that our team provided a great experience for her!

June 24, 2021

Dealership Rating
Employee Rating

Great service and reasonable prices. Friendly service advisor. Tiffany was great More

by Limeman51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 24, 2021

DCH Kay Honda responded

We are so pleased to hear that Tiffany was able to provide you with a great service experience. Thank you for your business, and for taking the time to share your feedback with us.

June 23, 2021

Dealership Rating
Employee Rating

Vehicle was ready at the quoted time, appreciated that a discount from a recent email was applied without me asking. Only thing close to a complaint would be that the service department is still using it's More

by Sean C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 24, 2021

DCH Kay Honda responded

Hi Sean, thank you for your feedback! We appreciate you taking the time to share your experience with us, and are happy to hear that it was a good one.

June 22, 2021

Dealership Rating
Employee Rating

Everyone is friendly, supportive and proactive. My concerns were solved More

by kelly164
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Biello

Jun 22, 2021

DCH Kay Honda responded

Hi Kelly, thank you for the great feedback! We love hearing from our customers, thank you for taking the time to share your experience with us.

June 20, 2021

Dealership Rating
Employee Rating

Tiffany was lovely to deal with. Very good experience. Problems with my 2018 Accord Touring disappointing- battery, breaks, ac all crapped out before my lease is up. Not my typical Honda experience. More

by curliefrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 21, 2021

DCH Kay Honda responded

Hello, we are sorry to know of the issues you have had with your Honda. However, our team is pleased to have provided you with a positive service experience and would like to thank you for taking the time to share this kind review!

June 19, 2021

Dealership Rating
Employee Rating

Thank you. I am very happy with the excellent service! Can't be better. The DCH team handle my issue very well. I brought in my CR-V for repair. More

by lo711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Max Brodbeck , Kenny (spelling?)

Jun 21, 2021

DCH Kay Honda responded

Hello, thank you for taking the time to share your recent service experience here at DCH Kay Honda. Our team is pleased to know you had a great visit and we look forward to having you back for any future needs!

June 17, 2021

Dealership Rating
Employee Rating

The service staff is very friendly. Tiffany understood exactly what I needed. I had to leave the car, and I got a ride home by Lyft, complements of Kay Honda! More

by Liz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 17, 2021

DCH Kay Honda responded

Hi Liz, thank you for taking the time to share your recent service experience. Our team is pleased to know you were provided with an accommodating experience and we look forward to assisting you with any future needs.

June 14, 2021

Dealership Rating
Employee Rating

The service people, specifically Joe and Tiffany, have always taken the best care of my cars when I brought them in for service. They both kept me well informed as to what was going on and/or helped me t More

by ericrobs413
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Budner

Jun 15, 2021

DCH Kay Honda responded

Hello, we are pleased to know our team members, Joe and Tiffany, have always provided you with quality, informative service visits and we look forward to having you back at DCH Kay Honda for any future service needs. Until then, enjoy the road ahead!

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