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Thomas Hackett
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Thomas Hackett
Assistant Service Manager
DCH Wappingers Falls Toyota
1349 Route 9
Wappingers Falls, NY 12590
693 Reviews
Dealership Experience
10 yrs, 11 mos
Languages Spoken
English
693 Reviews
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693 Reviews of Thomas Hackett
October 29, 2024
Alway a pleasure to deal with from Judy to the entire team Very professional and knowledgeable. team Very professional and knowledgeable. More
by DEEBOB84
Verified CustomerOther Employees Tagged: Melissa Tyler, Jason Gasiunas, Mathew Rivera, Judy Deems, Lauren Fusaro
October 26, 2024
Great service had to bring my car back after picking it up the day before but the service was great it was speedy kept me informed the whole time when I picked up my car was clean and a full tank of gas am up the day before but the service was great it was speedy kept me informed the whole time when I picked up my car was clean and a full tank of gas amazing service More
by DNLAMBRECHT
October 24, 2024
I have been working with Toyota Wappinger Falls for years. Have always had a good experience with sales and service. Tom Hackett has been very helpful every time I’ve brought the car in for service. years. Have always had a good experience with sales and service. Tom Hackett has been very helpful every time I’ve brought the car in for service. More
by Cpr321
Other Employees Tagged: Daryl Callahan
October 23, 2024
Very considerate all around. They accepted my car at 10am although I had mistaken my Noon appointment 2 hours earlier. They are also good about explaining other appointments com They accepted my car at 10am although I had mistaken my Noon appointment 2 hours earlier. They are also good about explaining other appointments coming up that can be done a few days earli Friendly and cheerful. More
by maryjoross
Other Employees Tagged: Daryl Callahan, David Kolozy, Michael Newsham, Ben Carlson, Jason Gasiunas, Mathew Rivera, Andrew Bartko, Judy Deems, Lauren Fusaro
October 22, 2024
As I’ve already mentioned, I’m sold on this service department. Judy and Tom are ⭐️⭐️⭐️⭐️⭐️+. Fortunately my credit is excellent and I was looking into another truck so I came here to Wappinger Falls T department. Judy and Tom are ⭐️⭐️⭐️⭐️⭐️+. Fortunately my credit is excellent and I was looking into another truck so I came here to Wappinger Falls Toyota in hopes of getting into a bigger used truck. The sales rep was great, but the sales manager wasn’t interested in me or my Manual Tacoma SR which is a winner. I will continue using this dealership and hope to become family one day. I’m open to hear from DCH!!! (*Stay away from Newburgh.) More
by Johnny Pel
Other Employees Tagged: Joshua Johns, Judy Deems , In service dept, The black gentleman, super helpful & kind!
October 22, 2024
I would have given 5 stars if they would have washed my car like my car was there for over a month and when I got it back the amount of dirt on my car was crazy when I returned the loaner I took it to the car like my car was there for over a month and when I got it back the amount of dirt on my car was crazy when I returned the loaner I took it to the car wash and was required to have a full tank of gas which was fine but it would have been nice for my car to been at least washed before it was given back to me because it was really dirty guessing because of where it was stored More
by DNLAMBRECHT
October 18, 2024
The GM did not keep firm apptmts to meet with me. ....did not pay $ 25 for a test drive, as promised....Cheap!!.. ....did not pay $ 25 for a test drive, as promised....Cheap!!.. More
by SVDALPHA
Other Employees Tagged: Mathew Rivera
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