Check out Terry Morrison's reviews on DealerRater

September 24, 2024

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Employee Rating

Have been dealing with Pacifico Ford forever 20 years Love the service I get there The staff is amazing service department is amazing and they always get a deal done for me that works for me! Love the service I get there The staff is amazing service department is amazing and they always get a deal done for me that works for me! More

by William mosetter

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Bernard Jones, Jorge Agosto, Neal Bauer, Paul Rubin, Stanley I Otto Jr, Richard Keene, Tara Washington, Michael Squittieri , Alexander Saraullo

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Sep 30, 2024 -

Pacifico Ford responded

Hi William, Thanks for leaving us such a wonderful review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your kind words.

September 06, 2024

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Employee Rating

Mr. Morrison was very prompt and professional attending to my questions and concerns. He was patient with me and made every effort to get me the answers I needed. He was very accommodating and exceeded my to my questions and concerns. He was patient with me and made every effort to get me the answers I needed. He was very accommodating and exceeded my expectations. And went above and beyond to ensure I had transportation until my vehicle was completed. Mr. D'Alterio and Mr. Keene were very patient and professional. I'm sure I stressed them out with my constant calls and inquiries but threy made every attempt to address them and calm my nerves. There were issues with the phones but the Team at Pacifico Ford made efforts to reach out to me and address my needs via text and emails and follow up calls. They even addressed the concerns of my family members concerning my vehicle. I appreciate this team very much for all of their hard work, efforts and dedication to getting my vehicle repaired and keeping me on the road. Thank you Pacifico Ford. More

by actingupnow

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steven D'Alterio, Richard Keene

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Sep 23, 2024 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

June 29, 2024

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Employee Rating

The best ever! No hassle, amazing to work with. Love my new car, but the service is even better! No hassle, amazing to work with. Love my new car, but the service is even better! More

by briana7981

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Neal Bauer , Megan rdenski

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Jul 02, 2024 -

Pacifico Ford responded

Thanks for leaving us such a wonderful review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your kind words.

March 01, 2024

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Employee Rating

Good service and detailed explanations! Always friendly and takes very good care of my car. Always friendly and takes very good care of my car. More

by gepperson

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Palermo (Jr.)

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Mar 04, 2024 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

December 02, 2023

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Employee Rating

Outstanding sales. Everyone is professional and friendly. I will be buying all my cars there! Everyone is professional and friendly. I will be buying all my cars there! More

by dfennema

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Steven D'Alterio, Christopher Watson , Gina Puggi-McDevitt

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Dec 04, 2023 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 09, 2023

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Employee Rating

Great service as always! Mike made everything easy and used my FordPass points wherever he could to save me money. Also loved the video from the tech explaining what I needed Mike made everything easy and used my FordPass points wherever he could to save me money. Also loved the video from the tech explaining what I needed More

by Jssx623

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ken Harding, Michael Palermo (Jr.)

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Aug 10, 2023 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

June 25, 2023

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Employee Rating

You are always part of the family. Bernard, Paul, Tom, Terry, Gina, James , Jorge and all of the crew are awesome. Highly recommend to everyone. FORD FAMILY FOR LIFE!!!! Bernard, Paul, Tom, Terry, Gina, James , Jorge and all of the crew are awesome. Highly recommend to everyone. FORD FAMILY FOR LIFE!!!! More

by Karen0911

Service Price Transparency

Recommend Dealer

Yes

Other Employees Tagged: Tom Flynn, Bernard Jones, Jorge Agosto, Paul Rubin, Keichla Peralta, Layla Rodriguez , Gina Puggi-McDevitt, James Williams

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Jun 26, 2023 -

Pacifico Ford responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

August 27, 2022

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Employee Rating

Horrible expensive and 3. 5 hour wait after scheduled appointment ! What is the point of making appointment 5 hour wait after scheduled appointment ! What is the point of making appointment More

by Jordan

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

No

Other Employees Tagged: Paul Rubin

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Aug 29, 2022 -

Pacifico Ford responded

We sincerely apologize for your negative experience in our service department. We'd like to learn more about your situation and what exactly happened. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com. We look forward to hearing from you and earning back your business.

May 03, 2022

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Great people, great employees, very helpful. I am a ling time customer. Won’t go anywhere else. I am a ling time customer. Won’t go anywhere else. More

by miket

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Gina Puggi-McDevitt, Jerry Worley

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May 03, 2022 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

March 01, 2022

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Employee Rating

Pacifico Ford always meets my needs with expert care and fast,friendly service. I am always pleased with the work performed with minimal disruption to my day. fast,friendly service. I am always pleased with the work performed with minimal disruption to my day. More

by phoenixpfd10

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Paul Rubin , Mike Bottiglieri, Bob Faccenda, Justin Griffin, Justin Hageman, Keota Rajavong, Bob Rauh, James Williams

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Mar 02, 2022 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!