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Terry Ford
Terry Ford at Shottenkirk Honda of Cartersville
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Terry Ford

Service Advisor

Shottenkirk Honda of Cartersville

595 East Main Street
Cartersville, GA 30121

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4.9
98 Reviews

Dealership Experience

2 yrs, 8 mos

Industry Experience

2 yrs, 8 mos

4.9

98 Reviews

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98 Reviews of Terry Ford

November 04, 2024

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Employee Rating

Terry was friendly and eager to help us. Him and his team got my car fixed quickly. More

by KAY.M
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 05, 2024

Shottenkirk Honda of Cartersville responded

Kay, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything Terry or our team can assist you with in the future, please let us know.

November 02, 2024

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Employee Rating

You guys dig great. Care is working perfectly and that is appreciated. Cheers, Winnfred Smith Cartersville, GA. More

by Winnfred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richie Goetz

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Nov 05, 2024

Shottenkirk Honda of Cartersville responded

Winnfred, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

November 01, 2024

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Shottenkirk did a good job on my 2018 CRV. The valet service took me to the Booth Western Art Museum where I could relax and study the art in the Museum while I waited. This is a very nice More

by MSTRICK96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 02, 2024

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for our valet and service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 31, 2024

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Detailed updates provided on maintenance procedures. Great service with follow up communication to make sure that I am happy with their service and to confirm that I am not having any issues. Ginger goe More

by SUEKTHAC
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ginger Chapman

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Nov 02, 2024

Shottenkirk Honda of Cartersville responded

We are very happy Ginger provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 30, 2024

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Nice service everyone was amazing with me and my wife. We are very appreciate for everything More

by Percy Z Boggiano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Welch, Brittany Lewis, Jordan Waters, Jorge Ortiz, John Heaton, Richie Goetz, Kevin Etters, Bobby Watkins , Sherry and Colton 5 stars

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Oct 30, 2024

Shottenkirk Honda of Cartersville responded

Percy, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 30, 2024

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Great team! Always very professional, polite and helpful with any service I have ever received. More

by BELINDAWHIRLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Bone, John Heaton

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Oct 30, 2024

Shottenkirk Honda of Cartersville responded

It has been a pleasure serving you, Belinda. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville, we look forward to having you as a valued customer for many years to come!

October 30, 2024

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Employee Rating

Had a leisurely wait while I had my vehicle serviced and could have been driven to the shopping center if I wanted. More

by FLANCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Waters, John Heaton, Richie Goetz, Kevin Etters

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Oct 31, 2024

Shottenkirk Honda of Cartersville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

October 30, 2024

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Place is amazing - been there for all of my car’s needs. Even answer questions on the phone More

by ANGELINEWARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Waters, Kevin Etters

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Oct 31, 2024

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us, Angeline. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 25, 2024

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Very good staff and polite people. I really liked my experience with this dealer in Cartersville. I would say this is the best in all Georgia More

by cervantesareli12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 25, 2024

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 25, 2024

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Employee Rating

The service is always exceptional and the staff is phenomenal. I love taking my car there. More

by CRYSTALZACHERY37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Waters, John Heaton, Richie Goetz, Kevin Etters

Report | Print
Oct 25, 2024

Shottenkirk Honda of Cartersville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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