I have a great service rep Jim he always gets things done
in a timely manner .
in a timely manner .
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by sas34bb
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jim A.
Jun 17, 2024 -
Town East Ford responded
Thank you for sharing your experience! It's fantastic to hear that Jim consistently delivers timely service for you. We greatly value your loyalty and trust in our service team at Town East Ford.
If there's anything else we can assist you with or if you have any further feedback, please feel free to let us know. We look forward to continuing to provide you with excellent service in the future!
Very quick with the service.
Lobby is pretty nice and clean. Staff is nice and knowledgeable.
Lobby is pretty nice and clean. Staff is nice and knowledgeable.
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by TILGHMAN.CHRISTOPHER
Verified Customer
Verified Customer
Service Price Transparency
Jun 17, 2024 -
Town East Ford responded
Thank you for sharing your experience! We're pleased to hear that you found our service quick and our lobby clean and inviting. At Town East Ford, we strive to provide efficient and knowledgeable service to all our customers.
If there's anything else we can do to improve your experience or if you have any questions in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to assisting you again next time! Safe travels!
Appreciate the quick and easy professional service and
the kind attentive customer service and the easy scheduling
the kind attentive customer service and the easy scheduling
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by SEALED923
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
David Arias
Jun 17, 2024 -
Town East Ford responded
Thank you for your review! We're thrilled to hear that you appreciated our quick, easy, and professional service, as well as our kind and attentive customer service. Providing a seamless experience from scheduling to completion is important to us, and we're glad we could meet your expectations.
If there's anything else we can assist you with or if you have any further feedback, please feel free to let us know. We appreciate your business and look forward to serving you again in the future!
Very helpful and cordial all the way around Farle and
Anuj the best and helpful in all the deal
Anuj the best and helpful in all the deal
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by Jmonreal72
Jun 17, 2024 -
Town East Ford responded
Thank you for your review! We're delighted to hear that Farle and Anuj provided excellent and helpful service throughout your experience. Customer satisfaction is our top priority, and we're glad they could assist you effectively.
If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future!
Excellent Customer Service.
Polite and very helpful and informative. Completed service in a timely manner.
Polite and very helpful and informative. Completed service in a timely manner.
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by netbradford
Verified Customer
Verified Customer
Service Price Transparency
Jun 17, 2024 -
Town East Ford responded
Thank you for your review! We're delighted to hear that you received excellent customer service and that our team was polite, helpful, and informative during your visit. Providing timely and efficient service is important to us, and we're glad that we could meet your expectations.
If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We appreciate your business and look forward to serving you again with the same level of care and professionalism!
The service rep was friendly and helpful with my concerns
regarding what needed to be fixed on my car
regarding what needed to be fixed on my car
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by mscame7143
Verified Customer
Verified Customer
Service Price Transparency
Jun 17, 2024 -
Town East Ford responded
Thank you for your review! We're pleased to hear that our service rep was friendly and helpful in addressing your concerns about your car. Providing clear and supportive assistance is important to us, and we're glad that we could meet your expectations.
If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We appreciate your business and look forward to assisting you again in the future!
David in the service center was great!
He was so helpful, friendly and got our car back on the road within an hour. We were traveling from San Antonio to Memphis, vis Dallas and our batt
He was so helpful, friendly and got our car back on the road within an hour. We were traveling from San Antonio to Memphis, vis Dallas and our battery was at 6%. Thank you David!!!
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by pamsclar
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
David
Jun 17, 2024 -
Town East Ford responded
Thank you for sharing your experience! We're thrilled to hear that David provided you with exceptional service and got you back on the road quickly during your travels from San Antonio to Memphis via Dallas. Your kind words mean a lot to us, and we'll be sure to pass on your appreciation to David. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Safe travels, and we look forward to serving you again in the future!
Did not fix my vehicle correctly after several weeks in
shop took back next day
shop took back next day
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by jmartinez
Verified Customer
Verified Customer
Service Price Transparency
Service experience was awesome.
Everything went as expected. Car was ready quicker than I expected.
Everything went as expected. Car was ready quicker than I expected.
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by tonyacox06
Verified Customer
Verified Customer
Clean building, friendly service writer, did not try to
sell me anything and took care of the oil change and tire rotation in a timely manner.
sell me anything and took care of the oil change and tire rotation in a timely manner.
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by MCANALLYDD
Verified Customer
Verified Customer
Service Price Transparency
Jun 13, 2024 -
Town East Ford responded
Thank you for your review! We're glad to hear that you had a positive experience at Town East Ford. Providing a clean environment and friendly service is important to us, and we're pleased that our service writer took good care of your needs without unnecessary upselling. Timeliness in completing your oil change and tire rotation is also a priority for us. We appreciate your feedback and look forward to serving you again in the future at Town East Ford!