Terri Scott
Terri Scott at Town East Ford

Terri Scott | Page 11

Customer Relations Manager

Town East Ford

18411 Lyndon B Johnson Fwy
Mesquite, TX 75150

4.7
197 Reviews
4.7

197 Reviews

Write a Review

Dealership Experience

7 yrs, 8 mos

Industry Experience

7 yrs, 8 mos

Languages Spoken

English English

197 Reviews of Terri Scott

June 11, 2024

Dealership Rating
Employee Rating

The service i received was great. I Will be in the near future oil change More

by Jerrian22
Recommend Dealer
Yes
Jun 12, 2024

Town East Ford responded

Thank you for your review! We're glad to hear that you had a great experience with our service. We look forward to seeing you again for your oil change in the near future. If you have any questions or need assistance, feel free to reach out. Thank you for choosing Town East Ford!

June 11, 2024

Dealership Rating
Employee Rating

Extremely helpful, above and beyond service. Terry Scott was amazing she made sure to keep us updated, super nice, very helpful! More

by JUANGM14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2024

Town East Ford responded

Thank you for your glowing review! We're thrilled to hear that Terri Scott provided such exceptional service, going above and beyond to keep you updated and assist you throughout the process. We'll be sure to pass along your kind words to Terri. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing Town East Ford!

June 08, 2024

Dealership Rating
Employee Rating

Great Great great great great great Great Great great great great great Great Great great great great great More

by stephengwenway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David and Erika

Jun 10, 2024

Town East Ford responded

Thank you for your feedback! We're glad to hear that you had a great experience at Town East Ford. Your satisfaction is important to us, and we appreciate your kind words. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

June 08, 2024

Dealership Rating
Employee Rating

My sales person was on top of things. Got me out quick and satisfied. Everyone was great! More

by Gary1963locke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Hall , Steve Powell

Jun 10, 2024

Town East Ford responded

Thank you for your feedback! We're thrilled to hear that your salesperson at Town East Ford was on top of things and got you out quickly and satisfied. We're glad to know that everyone you encountered was great. Your satisfaction is our priority, and we appreciate your kind words. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

June 08, 2024

Dealership Rating
Employee Rating

They did a very good job of explaining everything to me and were very professional. More

by NCURRY3715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2024

Town East Ford responded

Thank you for your feedback! We're delighted to hear that you had a positive experience at Town East Ford and that our team did a very good job of explaining everything to you in a professional manner. Your satisfaction is our priority, and we appreciate your kind words. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

June 07, 2024

Dealership Rating
Employee Rating

Non applicable. The service was great . Not much more to say. Great job! Great job! More

by holmescr2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2024

Town East Ford responded

Thank you for your positive feedback! We're delighted to hear that you had a great experience at Town East Ford and that our service met your expectations. We appreciate your kind words and are glad we could assist you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

June 07, 2024

Dealership Rating
Employee Rating

It was good service. Easy to schedule. Fast check-in. Smooth wait. A breeze to check out. Vehicle’s service looked good. More

by KNIQUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2024

Town East Ford responded

Thank you for your positive feedback! We're thrilled to hear that you had a good experience at Town East Ford. It's great to know that our scheduling process was easy, check-in was fast, and your wait was smooth. We're glad to hear that your vehicle's service met your expectations as well. Your satisfaction is our priority, and we appreciate your kind words. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

June 06, 2024

Dealership Rating
Employee Rating

Jim was really nice. He fixed my car in no time. Very accommodating and friendly More

by Quita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim

Jun 07, 2024

Town East Ford responded

Thank you for sharing your experience! We're thrilled to hear that Jim provided you with excellent service at Town East Ford and that he fixed your car in no time. Being accommodating and friendly is always our aim, and we're glad Jim was able to make your visit enjoyable. If you need anything else or have any questions, please feel free to reach out. We look forward to serving you again in the future!

June 05, 2024

Dealership Rating
Employee Rating

Town East Ford’s service department is always helpful. Most people complain about how dealerships screw you out of your money but they have to understand that this is what keeps your vehicle in good condi More

by ANTWAN0509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 06, 2024

Town East Ford responded

Thank you for your insightful review! We're glad to hear that you find our service department helpful and appreciate your understanding of the value of quality vehicle maintenance. It's wonderful to know you feel your money is well spent in keeping your vehicle in top condition. We look forward to continuing to serve you at Town East Ford!

May 30, 2024

Dealership Rating
Employee Rating

Smooth and easy. great service person and great job.he help me save some money 💰 More

by GAILEYRONALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 31, 2024

Town East Ford responded

Thank you for your fantastic review! We're thrilled to hear that you had a smooth and easy experience at Town East Ford and that our service person was able to help you save some money. Providing great service and helping our customers save is what we aim for. If there's anything else we can assist you with, please let us know. We look forward to serving you again in the future!

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