Taylor Howard

Bailey and the Niello team provided exceptional service. They made our car buying experience over the internet fast & easy. Appreciate the speed and help needed to get our car ready and delivered as promise They made our car buying experience over the internet fast & easy. Appreciate the speed and help needed to get our car ready and delivered as promised. More

by DHEREDIA0 Verified Customer Verified Customer

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Excellent service and friendly customer service. . Thank you Five Stars! We love our new Volvo. . Thank you Five Stars! We love our new Volvo. More

by 2020RYANNATALIE Verified Customer Verified Customer

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We had a wonderful experience at Sacramento Niello Volvo! We test-drove a CPO 2021 XC40 Recharge with Brian Machado in July and asked him to keep an eye out for a very specific color. He was persistent and We test-drove a CPO 2021 XC40 Recharge with Brian Machado in July and asked him to keep an eye out for a very specific color. He was persistent and found us just what we wanted in the beginning of August. When the car arrived at the dealer, there were small scratches on it. Brian and your staff went above and beyond and sent it to be repaired for us. The car looks brand new! I am so impressed with the service and treatment we received and I highly recommend this dealership to anyone. More

by AMYHGASKINS Verified Customer Verified Customer

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Good service and very nice deal they can offer! It was a very good experience when first time to lease a car there! It was a very good experience when first time to lease a car there! More

by GEEYUAN Verified Customer Verified Customer

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I received incorrect information about the electric car range. Wrong information was in fact highlighted as a selling point. The solutions I was offered once I realized the information I received was wrong range. Wrong information was in fact highlighted as a selling point. The solutions I was offered once I realized the information I received was wrong, were essentially to deal with it or that the dealership could buy back my 2025 car as a used vehicle at considerable cost to me. The staff was mostly attentive during the sales process, but not after the car was purchased. While everyone was very nice, the service was inconsistent once I bought my vehicle. It took several calls/texts to get a response at times. The incorrect charger was provided and I was bounced around from department to department in search of an answer to my questions. More

by LISA.FOLBERG Verified Customer Verified Customer

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Awesome group of people at this dealership, really easy to work with and they got me exactly what I wanted. to work with and they got me exactly what I wanted. More

by AARON_WATERHOUSE Verified Customer Verified Customer

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Simply the best car buying experience of my lifetime. Welcoming sales department was professional, Knowledgeable and easy to talk with. My Volvo purchase from start to finish was about 2 1/2 hours includ Welcoming sales department was professional, Knowledgeable and easy to talk with. My Volvo purchase from start to finish was about 2 1/2 hours including test drive .Thank you Jessica for making this purchase fun, stress free and timely! More

by HOTSHOTS1111 Verified Customer Verified Customer

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The sales staff were great. Michael Jackson (his real name) was amazing. Took me around an I lottery looked at every model and he did not pressure me. He let me make my decision Michael Jackson (his real name) was amazing. Took me around an I lottery looked at every model and he did not pressure me. He let me make my decision. Even though he told me “I knew you would come back to this on”. So happy with my CX60 Polstar Engineered. We were treated so well that we also bought a cx90 for the wife and my best friend bought a CX60 Polatar engineered also. We love Niello and Volvo treated us like family. Customers for life. More

by CCPOABEAMAN Verified Customer Verified Customer

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Excellent service, timely and easy to work together. This is our 7th Volvo via Jorgen and his team. 4 XC90 and 3 XC60. This is our 7th Volvo via Jorgen and his team. 4 XC90 and 3 XC60. More

by DRBLAIR Verified Customer Verified Customer

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Great experience from start to finish! Everyone was kind and helpful! Will definitely be back. Everyone was kind and helpful! Will definitely be back. More

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