Tao Zhu | Page 4

Everything was OK. She was OK who charged my case service with the department it was OK. She was OK who charged my case service with the department it was OK. More

by bluskyla.trucking Verified Customer Verified Customer

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My cells associate Nancy was absolutely amazing. The entire staff was kind and made my process and my purchase easy. The entire staff was kind and made my process and my purchase easy. More

by LMIRAMONTES3 Verified Customer Verified Customer

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Service advisor Babak Vahedi was helping me. i Brought my GLA in for battery and front passenger airbag issues. Told him battery was replaced in April, 2026 and airbag was also repaired at the i Brought my GLA in for battery and front passenger airbag issues. Told him battery was replaced in April, 2026 and airbag was also repaired at the same time. He informed me I need to pay $197 to diagnosis. Also mentioned that one year battery warranty require driving 10,000 miles a year. This GLA is my fourth Mercedes car (S420 C350 CLK500 GLA35 AMG). Till my last service with Mr. Vahedi, I started to regret to own Mercedes. The April invoice stated clearly the service is good for one year. The 10,000 miles was also not quite true after I research with Mercedes West Covina dealer. Mr. Vahedi also alerted to me that if the above issues came up again, he will not provide any service. Basically, I will not go to Anaheim dealer neither. More

by IRISM Verified Customer Verified Customer

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They did a good job on car maintenance, just disappointed at the longer waiting hours. at the longer waiting hours. More

by RDJSFITZ Verified Customer Verified Customer

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I had a wonderful purchase experience with Nancy. She was incredibly knowledgeable about every model and made the entire process effortless. Nancy took the time to understand what I needed and found She was incredibly knowledgeable about every model and made the entire process effortless. Nancy took the time to understand what I needed and found the perfect car for me. More

by katwumun Verified Customer Verified Customer

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I had a great experience with the service here. The staff was friendly, professional, and very helpful. They did a thorough job with my car’s maintenance and made sure everything was checked and ta The staff was friendly, professional, and very helpful. They did a thorough job with my car’s maintenance and made sure everything was checked and taken care of properly. The service was efficient, and my car was ready on time. I really appreciate their attention to detail and excellent customer service. I would definitely recommend this place to anyone looking for reliable and trustworthy car service! More

by 723924851 Verified Customer Verified Customer

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Great service, took the time to listen to my concerns and also my time constraint. My Service Advisor Brian was absolutely amazing and I wish everyone was like him. So big thank you to Brian and thank you t also my time constraint. My Service Advisor Brian was absolutely amazing and I wish everyone was like him. So big thank you to Brian and thank you to Mercedes-Benz Of Anaheim. I’m super happy they got my Sprinter back to me in a timely manner. More

by Abc news 19671124 Verified Customer Verified Customer

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Buen trabajo en del agente, muy buen servicio se les recomienda a todos es un dealer de oteatigio recomienda a todos es un dealer de oteatigio More

by JULIANMARTELL Verified Customer Verified Customer

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My number 1 Mercedes dealership is Anaheim Hills. The environment is great. The Service Advisor are the best and the director is always professional and very helpful. The environment is great. The Service Advisor are the best and the director is always professional and very helpful. More

by LAYLEE04 Verified Customer Verified Customer

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As a long-time customer, I am extremely dissatisfied and deeply disappointed with Mercedes-Benz of Anaheim. They pressured and coerced me into buying a new car by stating that if I didn't purchase a new ve deeply disappointed with Mercedes-Benz of Anaheim. They pressured and coerced me into buying a new car by stating that if I didn't purchase a new vehicle, they wouldn't buy back my current one. I felt completely forced into this purchase. To make matters worse, the new car has severe cosmetic defects: the entire windshield, parts of the hood, front bumper, and the driver’s side door are covered in what looks like tiny white paint overspray. The entire windshield in particular is covered in micro-dots that cannot be wiped or cleaned off. I brought the vehicle back just three days after the purchase, but the staff did absolutely nothing to resolve the issue—they didn't even bother to wash the car. I am deeply upset and regretful that I was forced to buy a vehicle under these conditions from Mercedes-Benz of Anaheim. More

by Kamyar.abi Verified Customer Verified Customer

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