Tami Santoro | Page 3

I had a problem with my tire and I brought the car into the dealership without calling. I was greeted by Tami Santoro and Jim Cole, service managers. Although I did not lease the car at this dealership, t the dealership without calling. I was greeted by Tami Santoro and Jim Cole, service managers. Although I did not lease the car at this dealership, they were very professional and attentive. Tami went out of her way to try and see that my tire coverage applied. The waiting room and bathrooms were clean and comfortable and the coffee machine actually worked. The Prestige group evidently cares about their customers. More

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I am always hesitant when it comes to taking my vehicle to a dealership for service due to many past bad experiences. I was pleasantly surprised with my experience at this dealership. Service was great and to a dealership for service due to many past bad experiences. I was pleasantly surprised with my experience at this dealership. Service was great and responsive. Tams S. was a great advisor/rep. Will use this dealership for future service. More

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Outstanding experience and assistance from Tami and the service department. Thank you, thank you, thank you! service department. Thank you, thank you, thank you! More

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Bob is a trusted advisor in the service department. We have been driving Volvo cars for 23 years. Prestige’s sales, service and the entire ownership experience have been outstanding We have been driving Volvo cars for 23 years. Prestige’s sales, service and the entire ownership experience have been outstanding More

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I had a wonderful experience with the Service Department at Prestige Volvo in East Hanover. They always treat me like a valued customer and are fair with what they charge for service. Today Bob was my Servi at Prestige Volvo in East Hanover. They always treat me like a valued customer and are fair with what they charge for service. Today Bob was my Service Rep and was friendly and courteous. I recommend using their Service Department for your Volvo servicing needs More

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Always received excellent care and attention at Service Dept. because of Tami. What an asset. Dept. because of Tami. What an asset. More

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Jay and the service team did a great job. Tami was very helpful taking care of my car. Tami was very helpful taking care of my car. More

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I had a recent car service for our 9-year old, Volvo S60, oil check signal came out, and was advised not to drive it, so we had it towed in at Prestige Volvo-East Hanover where we have been servicing our 2 V oil check signal came out, and was advised not to drive it, so we had it towed in at Prestige Volvo-East Hanover where we have been servicing our 2 Volvo cars for the last 12 years. We have 2 old Volvo cars (the other one is 14 y/o) but still in very good condition, and just minor and expected problems for its age. We owe the longevity of our Volvo cars to Prestige Volvo in East Hanover. We have peace of mind knowing it is routinely checked by highly qualified staff. There is a closer Volvo dealership close to us that we used during the pandemic, when everything was not normal, but we were not happy with their service. They cannot resolve some flashing light issues, so we had to bring it back to Prestige-East Hanover where they were able to identify the issue, and from then on, we never got tempted to go to another dealership again. Prestige Volvo-East Hanover is always clean especially their bathroom, some refreshments in the waiting area, and staff are always pleasant. Their service is very reasonable too. With this last service, Tami Santoro, Walter Castro, Juan Castro and Andy Mucci did my car service, and our car is back in tip-top shape. They even went out of their way to deliver our car even if we are too far from their service area, and for that we will always be loyal customers. I hope you consider buying a Volvo car, with our experience barely any recalls between our 2 cars (if any, very minor). And if you do, please consider buying and having it serviced at Prestige Volvo in East Hanover if you want your car to last and not be unexpectedly interrupted from your driving routine. More

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Had a great service experience with Tami and the team at Prestige Volvo in East Hanover. Thank you! Prestige Volvo in East Hanover. Thank you! More

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From the moment I walked into the dealership, Ron made me feel like family. He is very knowledgeable, personable, and patient (never pushy!). I will definitely work with him again for my next Volvo lease. feel like family. He is very knowledgeable, personable, and patient (never pushy!). I will definitely work with him again for my next Volvo lease. More

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