Suzanne Vantre | Page 13

Never had a problem with them very friendly helpful the best around won't use any other best around won't use any other More

by MHASTINGS09 Verified Customer Verified Customer

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Thanks to Suzanne they saved a long time client. Long story short on new vehicle I got the "No Worry" Tire Plan. Long story short you are not provided with the full contract to understand coverage j Long story short on new vehicle I got the "No Worry" Tire Plan. Long story short you are not provided with the full contract to understand coverage just a 1 page "hype sheet". Driving into my difficult work garage which happens to be under construction it was so tight I inadvertently clipped a curb resulting in side wall damage to 2 tires and rim. When brought in for coverage/repair I was told it's not covered b/c I mentioned "visible construction". Bottom line I was not happy and honestly was going to take my business elsewhere. Suzanne and one of the managers stepped up and replaced the damages tire for me. Rims are still my problem but whatever. Now I know no such thing as "worry free" tire/wheel care and ALWAYS need to get full T&Cs. FYI - Company with Tire coverage is IA American Warranty Group and honestly seem shady based on my interactions with them directly. More

by Mark1328 Verified Customer Verified Customer

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I’ve used Colonial Ford of Marlboro for 2+ years. I have never been a fan of having a car serviced by an auto dealer until I came here on a special coupon. Friendly service with no add ons or hard se I have never been a fan of having a car serviced by an auto dealer until I came here on a special coupon. Friendly service with no add ons or hard sells is what I found. Recently I needed new tires to pass inspection. I really wasn’t planning on getting tires here as I already had a popular tire company give me a quote. Well the quote I received from Colonial Ford was better! I’m enjoying my new road hugging tires as I drive a Mustang. Staff is super accommodating and I’m sticking with them! More

by teach259 Verified Customer Verified Customer

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I have always been pleased with the service I get. Keepp up the great work! Keepp up the great work! More

by bdnewman997 Verified Customer Verified Customer

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Friendliness and professionalism are a hallmark of the employees and promptness of service will keep people coming back. Appreciated the honesty and reliability employees and promptness of service will keep people coming back. Appreciated the honesty and reliability More

by al_veras Verified Customer Verified Customer

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Thank you Colonial! Vehicle is running great! Thank you Suzzane for all the great updates during visit! Vehicle is running great! Thank you Suzzane for all the great updates during visit! More

by patrick.46.pf Verified Customer Verified Customer

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Colonial Ford can always be depended on to provide quality and expert service for your vehicle. quality and expert service for your vehicle. More

by joeeagan Verified Customer Verified Customer

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Phil and Jennifer were very helpful in regards to getting the service as well as helping with the refund. However, there was one individual who was unpleasant when it came to getting a refund out back on my the service as well as helping with the refund. However, there was one individual who was unpleasant when it came to getting a refund out back on my card. I am not sure what the difficulty was or why the individual made the interaction uncomfortable. Overall happy with the service from the all other parties involved. More

by NFL9344 Verified Customer Verified Customer

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It wasn’t the best service this time, but agent who handled me was great. She made it work out in the end. handled me was great. She made it work out in the end. More

by stephbcoleman22 Verified Customer Verified Customer

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Try friendly and fast service. That were able to fix my issues right away. Thank That were able to fix my issues right away. Thank More

by DOUGLAS.PECK Verified Customer Verified Customer

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