Suzanne Johnston | Page 25

Very happy with the entire experience. Doug was exceptionally helpful as was the lovely lady in the business department. I needed to find a vehicle quickly. And your staff made that happen Doug was exceptionally helpful as was the lovely lady in the business department. I needed to find a vehicle quickly. And your staff made that happen. Thank you. More

by pdyson58 Verified Customer Verified Customer

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This dealership is first class will continue to buy new vehicles and use the service department vehicles and use the service department More

by CFORTNER Verified Customer Verified Customer

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Went to a few other dealers before to trade in my Silverado and pickup an Expedition Max. Wasn’t able to get what I wanted and I drove over an hour to check out a nice Expedition Karl Flammer got in. Silverado and pickup an Expedition Max. Wasn’t able to get what I wanted and I drove over an hour to check out a nice Expedition Karl Flammer got in. It was fully loaded and had everything we wanted as a bigger family. I met Armando and he was great to work with, it went like normal going back and forth but we were able to come to an agreement in the end that worked out how we wanted. They were even nice enough to hold the vehicle for a few days until I was able to get everything in order and pick it up. They made sure it was perfectly clean and ready to go when I picked it up too. The paperwork went smooth and they were actually one of the easiest dealers I have worked with and the transaction went smooth. My only issue that I had was I originally drove over an hour to look at it because they have the lifetime warranty only to find out it’s for vehicles with less than 70k and this was barely over. I know I wanted a warranty especially for an expensive vehicle and although they couldn’t get the lifetime warranty I was able to get a nice 5 year warranty that worked out in the end. I appreciate a dealer who hears what me as a customer wants and they made it work for us. Would definitely use them again. More

by Ryanmossrealtor Verified Customer Verified Customer

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Rick was very responsive to our request and made the deal happen with a few days. He was honest, upfront and great to work with. When we add another vehicle to our business line up he will be our go to! Than happen with a few days. He was honest, upfront and great to work with. When we add another vehicle to our business line up he will be our go to! Thanks Rick! More

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We found a vehicle online and worked with Lloyd, long distance, to gather all applicable information to insure we were making the right decision on this large purchase. Lloyd went out of his way to gathe distance, to gather all applicable information to insure we were making the right decision on this large purchase. Lloyd went out of his way to gather information, send additional pictures, and coordinate all efforts allowing us to make this purchase without a hitch. Suzanne in the business office had all the paperwork together (with Lloyds assistance) and closing the transaction was a breeze. Great service all the way around! More

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Very pleasant working with Lloyd Williams. Whole purchase experience was great. Looking forward to a new relationship Whole purchase experience was great. Looking forward to a new relationship More

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My salesman, Chris, was not pushy and knew the truck well. He explained all the features and was very helpful on a test drive. His followup was promp and his willingness in negotiating helped me deci well. He explained all the features and was very helpful on a test drive. His followup was promp and his willingness in negotiating helped me decide to buy. He was prepared on pickup day which made the process go quickly since I needed to get back to work. I like Chris’s style so much that I wouldn’t hesitate to buy from him and Karl Flammer Ford again. Usually, I dread the truck buying process but I actually enjoyed this experience. I will tell others to head over to KFF and to ask for Chris. Thanks to him I have a beautiful new truck! More

by hhsteve Verified Customer Verified Customer

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Very good and courtesy was great. Definitely recommend to anyone needing a new vehicle. Thank you Definitely recommend to anyone needing a new vehicle. Thank you More

by SEABEESW61 Verified Customer Verified Customer

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Chris was great. Very friendly. Not pushy. Very honest. Very nice, clean dealership. Nice to my kids as well Very friendly. Not pushy. Very honest. Very nice, clean dealership. Nice to my kids as well More

by lthomas31 Verified Customer Verified Customer

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Great service and sales, super easy to work with, recommend to anyone wanting to work with Ford recommend to anyone wanting to work with Ford More

by lparrish Verified Customer Verified Customer

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