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Susie Hatheway
Susie Hatheway at Mandal Buick GMC

Susie Hatheway

Service Consultant

Mandal Buick GMC

11290 Mandal Pkwy
D'Iberville, MS 39540

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4.6
491 Reviews
4.6

491 Reviews

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491 Reviews of Susie Hatheway

July 16, 2025

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Employee Rating

I was lied to and to return the car for work a week later. They did not apologize until I gave a negative review on Facebook More

by Kami_stansbury
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Trade-in Experience
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Tony Vertudazo

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July 15, 2025

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oops I did not mean to unsubscribe to messages. Pease continue to send me review notices. Also, mandal service department is also very helpful and nice. I would give tem a +10 on a rating scale. More

by vrb51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Vertudazo, Stephanie Woods

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Jul 15, 2025

Mandal Buick GMC responded

Thank you, Vickie! We appreciate your feedback about our service department at Mandal Buick GMC. We're glad to hear you find them helpful and friendly. We look forward to seeing you again. Sincerely, the Team at Mandal Buick GMC

July 10, 2025

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We love Jamie! !! But they did forget to top off the def. As always we are very satisfied with the great service! More

by adrian.mitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

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Jul 11, 2025

Mandal Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you love Jamie and are satisfied with the service at Mandal Buick GMC. Your feedback about the DEF top-off is appreciated, and we'll make sure to address it. We look forward to seeing you again soon! Sincerely, the Team at Mandal Buick GMC

July 09, 2025

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Great service made me feel right at home. I would recommend there service department. Didn’t realize how I got in out very fast. More

by Tmcadams78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie

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Jul 10, 2025

Mandal Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you felt at home and received great service from our team at Mandal Buick GMC. It’s fantastic to know you appreciated the speed of our service department. We truly value your recommendation and look forward to seeing you again soon! Sincerely, the Team at Mandal Buick GMC

July 02, 2025

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We are very please with Mandal Buick GMC service center. They found our car problem, ordered the part, gave us a longer for day, that others couldn't do. Thanks for a job well done. More

by ilovetobowl200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins, Stephanie Woods , Anthony

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Jul 02, 2025

Mandal Buick GMC responded

Thank you for your wonderful feedback! We’re thrilled to hear that you were pleased with our service at Mandal Buick GMC. It’s great to know that we could help resolve your car problem efficiently and provide a loaner for you. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, the Team at Mandal Buick GMC

July 02, 2025

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The process to set up an appointment was easy and the staff was very accommodating. More

by dajudge0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

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Jul 03, 2025

Mandal Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that setting up your appointment was easy and that our staff at Mandal Buick GMC were accommodating. We appreciate your feedback and look forward to serving you again in the future! Sincerely, the Team at Mandal Buick GMC

July 02, 2025

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Quick, efficient and pleasant experience. Can’t ask for more when getting scheduled maintenance done. More

by rlang321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 03, 2025

Mandal Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had a quick, efficient, and pleasant experience at Mandal Buick GMC for your scheduled maintenance. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, the Team at Mandal Buick GMC

July 01, 2025

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Employee Rating

Service is very fast. Service staff is very friendly and helpful. Love getting my car serviced at Mandal Buick GMC. More

by Md
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 01, 2025

Mandal Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you enjoyed our fast service and found our staff to be friendly and helpful. It's always a pleasure to have you at Mandal Buick GMC, and we look forward to serving you again in the future! Sincerely, the Team at Mandal Buick GMC

July 01, 2025

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Employee Rating

Susie was extremely helpful and got the job done for me! Thanks so much Susie! More

by MDLOTT1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

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Jul 02, 2025

Mandal Buick GMC responded

Thank you for the review! We truly appreciate your kind words about your experience at Mandal Buick GMC. It’s great to hear that Susie was able to assist you effectively. We look forward to serving you again in the future! Sincerely, the Team at Mandal Buick GMC

June 21, 2025

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Employee Rating

Our Service advisor was very respectful and very helpful. Our vehicle was repaired correctly. Our vehicle had the fuel injectors replaced on a previous repair and then the coils along with the spark plugs ne More

by hauk.gustavsson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 22, 2025

Mandal Buick GMC responded

Thank you for sharing your experience with us, Hauk! We appreciate your feedback regarding the service you received, and we are glad to hear that your vehicle's repairs were completed successfully. It’s great to know that our team was respectful and helpful during your visit. If you have any more concerns or need further assistance with your vehicle, please feel free to reach out to us at Mandal Buick GMC. We look forward to serving you again! Sincerely, the Team at Mandal Buick GMC

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