I brought my truck in for its first service and was there
when the door opened. The service team preformed the service and I was on my way home in 1 1/2 hours.
when the door opened. The service team preformed the service and I was on my way home in 1 1/2 hours.
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by MJHOHENSEE
Verified Customer
Verified Customer
Service Price Transparency
Oct 25, 2026 -
Mandal Buick GMC responded
Thank you for your review, MJ! We’re glad your first service at Mandal Buick GMC was efficient and met your expectations. We appreciate your feedback and look forward to seeing you again for your next service!
Sincerely, the Team at Mandal Buick GMC
We've only come a few times, but every time we've been
dealt with courtesy and with professionalism.
The facilities are top notch. And the waiting area is very nice.
dealt with courtesy and with professionalism.
The facilities are top notch. And the waiting area is very nice.
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by wf5w.ms
Verified Customer
Verified Customer
Service Price Transparency
Oct 23, 2026 -
Mandal Buick GMC responded
Thank you for your kind words! We’re thrilled to hear that you’ve experienced excellent service and enjoyed our facilities at Mandal Buick GMC. We appreciate your feedback and look forward to welcoming you back on your next visit!
Sincerely, the Team at Mandal Buick GMC
No matter what time or day it is when I drop off my
Truck, they are welcoming, hands on, and quick to help get the job done right.
Truck, they are welcoming, hands on, and quick to help get the job done right.
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by marty
Service Price Transparency
Other Employees Tagged:
David Kelly,
Susie Hatheway
, All service Techs have helped at some time or another and have been great to work with. They all treat me as their customer.
Oct 23, 2026 -
Mandal Buick GMC responded
Thank you for your positive review, Marty! We truly appreciate your kind words about our team at Mandal Buick GMC. It’s great to hear that you feel welcomed and well taken care of whenever you drop off your truck. We look forward to assisting you again in the future!
Sincerely, the Team at Mandal Buick GMC
I had an appointment at 10:30 and showed up just after
10:00. My vehicle sat until 10:50 before going in for service. This is my first service after purchasing a new vehicle. My vehicle wasn’t returned un
10:00. My vehicle sat until 10:50 before going in for service. This is my first service after purchasing a new vehicle. My vehicle wasn’t returned until around 11:45.
I asked for my vehicle to be washed it wasn’t.
On the way home my warning light came on for windshield washer fluid.
There was supposed to be a tire rotation and I don’t think it happened.
The drivers seat was moved all the way back and not returned to original position.
None of this should have happened to any customer but for a first time customer I have concerns as to who is managing the service department.
I hope you figure out how to resolve this problem.
I don’t have any names of anyone in the service department since no one introduced themselves.
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by mccoyd1
Verified Customer
Verified Customer
Oct 21, 2026 -
Mandal Buick GMC responded
Thank you for sharing your experience with us. We appreciate your feedback and understand your concerns regarding the service you received at Mandal Buick GMC. It's important to us that each customer has a positive experience, especially for first-time visits.
We would like to discuss the issues you mentioned, including the delays, the vehicle wash, and the tire rotation. Your satisfaction is our priority, and we want to ensure that we meet our service standards.
Please feel free to reach out to us directly. Thank you for bringing this to our attention, and we hope to improve your next visit.
Sincerely, the Team at Mandal Buick GMC
No feedback.
No calls. Terrible customer service. I had to call multiple times for updates on the status of my vehicle. Promised a call back, but never received i
No calls. Terrible customer service. I had to call multiple times for updates on the status of my vehicle. Promised a call back, but never received it.
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by cmgriffinjr
Verified Customer
Verified Customer
Service Price Transparency
Oct 18, 2026 -
Mandal Buick GMC responded
Our team has acknowledged this review.
Service tech showed up at my home, performed the service
on my new truck, very clean job, no issues, perfect!!
on my new truck, very clean job, no issues, perfect!!
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by bigotire1
Verified Customer
Verified Customer
Service Price Transparency
Oct 14, 2026 -
Mandal Buick GMC responded
Thank you for taking the time to leave us such a wonderful review! We’re glad to hear that our service tech performed a clean and perfect job on your new truck. Your satisfaction is our priority at Mandal Buick GMC, and we appreciate your feedback. We look forward to serving you again in the future!
Sincerely, the Team at Mandal Buick GMC
Mobile service came to my driveway and completed a recall
on my silverado. Excellent service by the mechanic.
on my silverado. Excellent service by the mechanic.
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by WNELSON5200
Verified Customer
Verified Customer
Service Price Transparency
Oct 13, 2026 -
Mandal Buick GMC responded
Grateful for you sharing this lovely experience with us, Nelson! We're happy to hear about your positive experience with our mobile service and the excellent service provided on your Chevrolet Silverado. Your satisfaction means a lot to us at Mandal Buick GMC. We hope to assist you again in the future!
Sincerely, the Team at Mandal Buick GMC
Please do email me again I do not even old a Chevy so
please quick sending me emails
please quick sending me emails
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by tanajones719
Verified Customer
Verified Customer
Service Price Transparency
Oct 06, 2026 -
Mandal Buick GMC responded
Thank you for your feedback. We understand your concerns regarding the emails you’ve been receiving. If you could reach out to us directly at Mandal Buick GMC, we would be happy to assist you in resolving this issue. Your experience is important to us, and we appreciate you bringing it to our attention.
Sincerely, the Team at Mandal Buick GMC
Same as on previous page.
Jamie in service was very polite and professional and got the motor for my siding step replaced
Jamie in service was very polite and professional and got the motor for my siding step replaced
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by MARYANNH0
Verified Customer
Verified Customer
Service Price Transparency
Oct 05, 2026 -
Mandal Buick GMC responded
Thank you for your wonderful review, Mary Ann! We are thrilled to hear that Jamie provided you with polite and professional service while replacing the motor for your siding step. At Mandal Buick GMC, we strive to ensure every customer has a great experience. We look forward to seeing you again for any future needs!
Sincerely, the Team at Mandal Buick GMC
I had a great experience with Mandal Buick GMC.
Their customer service was excellent from start to finish. Everyone I dealt with was honest, respectful, professional, and straightforward with me. I
Their customer service was excellent from start to finish. Everyone I dealt with was honest, respectful, professional, and straightforward with me. I never felt like I was being pressured or misled, and they took the time to explain everything clearly.
It was honestly a night-and-day difference compared to my experience with Coast Chevrolet in Pascagoula, MS. Mandal Buick GMC showed me how customers should be treated—with honesty, professionalism, and respect.
I would definitely recommend Mandal Buick GMC to anyone looking for a dealership that actually cares about its customers. They have earned my trust and my business.
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by juanu101512
Verified Customer
Verified Customer
Service Price Transparency
Oct 04, 2026 -
Mandal Buick GMC responded
Thank you for your wonderful review! We are glad to hear about your great experience with us at Mandal Buick GMC. Providing excellent customer service is our top priority, and it’s fantastic to know that our team made you feel respected and well-informed throughout your visit. We truly appreciate your recommendation and look forward to serving you again in the future!
Sincerely, the Team at Mandal Buick GMC