This family was most definitely the best group of sales
staff I have ever dealt with I had already used their service department and I will always recommend this dealer to anyone
staff I have ever dealt with I had already used their service department and I will always recommend this dealer to anyone
More
by bwburge85
Verified Customer
Verified Customer
Sep 05, 2026 -
Mandal Buick GMC responded
Appreciate you letting us know about your experience! We are happy to hear that you had such a positive experience with our sales staff at Mandal Buick GMC. Your recommendation means a lot to us. We look forward to serving you again in the future!
Sincerely, the Team at Mandal Buick GMC
I went into detail about what I needed looked at but they
didn’t have time to address my concerns. Jamie advised me that he did not have time to look into my concerns during the appointment, so the only serv
didn’t have time to address my concerns. Jamie advised me that he did not have time to look into my concerns during the appointment, so the only services completed were the oil change and tire rotation. It was there from 1:00 to 4:09 but no one called me. I just happened to check my email that I had an invoice.
I was also told that the issue I am experiencing may be related to my transmission. Jamie explained that he would not have someone available to properly diagnose/fix it for several weeks and that I would have to leave the vehicle at the dealership. When I asked about a loaner vehicle, I was told that I was eighth on the list. Jamie said he would give me a call to discuss the situation and work something out, but I never received a follow-up call. I also want to express my concern regarding the condition of my tires. This is the second time I have brought my vehicle in for an inspection and service appointment where my tires were not brought to my attention. The first time, my tires were extremely worn, and I ultimately had them replaced at Firestone. This time, I have a nail in one of my tires, and again, no one mentioned it to me during my service visit. Additionally, the technicians kept my lug nut key, I’ve tried calling the service manager David but he won’t return my calls or emails.
More
by TLOVELY123
Verified Customer
Verified Customer
Sep 05, 2026 -
Mandal Buick GMC responded
Thank you for sharing your experience with us. We appreciate your feedback, as it helps us understand where we can improve. We understand your concerns regarding the service you received, particularly about the communication and the condition of your tires. It’s important to us that our customers feel heard and taken care of. Our team encourages you to reach out to us directly at Mandal Buick GMC to address your concerns promptly. We want to ensure that you receive the follow-up you need and discuss your vehicle’s issues in detail. Your satisfaction is our priority, and we hope to serve you better moving forward. Thank you again for your valuable feedback.
Sincerely, the Team at Mandal Buick GMC
Service department is great.
Very personalized. Jaime treat customers in a special way. Quality of work is excellent and I've never had any problems. I'll always be a repeat cust
Very personalized. Jaime treat customers in a special way. Quality of work is excellent and I've never had any problems. I'll always be a repeat customer at Mandal because of the service department.
More
by CHANCE69
Verified Customer
Verified Customer
Service Price Transparency
Sep 04, 2026 -
Mandal Buick GMC responded
Thank you for your wonderful review! We’re happy to hear that you had a great experience with our service department and that Jaime was able to provide you with personalized care. Your satisfaction and loyalty mean a lot to us at Mandal Buick GMC. We look forward to serving you again in the future!
Sincerely, the Team at Mandal Buick GMC
Jamie always provides outstanding service.
I can always depend on the work is done properly and in a timely manner.
I can always depend on the work is done properly and in a timely manner.
More
by LOWELL434
Verified Customer
Verified Customer
Service Price Transparency
Sep 01, 2026 -
Mandal Buick GMC responded
Thank you for your wonderful review, Lowell! We’re thrilled to hear that Jamie consistently provides you with outstanding service at Mandal Buick GMC. We appreciate your trust in us, and we look forward to serving you again in the future!
Sincerely, the Team at Mandal Buick GMC
Great customer service.
They waited on us in a timely manner. The reception area had hot coffee.
They waited on us in a timely manner. The reception area had hot coffee.
More
by mmicanddot
Verified Customer
Verified Customer
Service Price Transparency
Sep 01, 2026 -
Mandal Buick GMC responded
Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with our customer service at Mandal Buick GMC. It’s great to know that you appreciated the timely assistance and the coffee in our reception area. We look forward to welcoming you again in the future!
Sincerely, the Team at Mandal Buick GMC
Jamie took great care of my services and the entire parts
and service staff are always so nice!
and service staff are always so nice!
More
by STEPH.MANDAL99
Verified Customer
Verified Customer
Service Price Transparency
Aug 30, 2026 -
Mandal Buick GMC responded
Thank you for your wonderful review, Steph! We’re glad to hear that Jamie and our parts and service team provided you with excellent care. At Mandal Buick GMC, we strive to create a positive experience for all our customers. We appreciate your feedback and look forward to seeing you again soon!
Sincerely, the Team at Mandal Buick GMC
Very well pleased with service and treatment while there.
Oil change and wash got me back on the road in a short time.
Oil change and wash got me back on the road in a short time.
More
by jkih100
Verified Customer
Verified Customer
Service Price Transparency
Aug 28, 2026 -
Mandal Buick GMC responded
Thank you for your review! We’re glad you were very pleased with the service and treatment at Mandal Buick GMC. It's great to know that our team could get you back on the road quickly with your oil change and wash. We look forward to seeing you again for your next service!
Sincerely, the Team at Mandal Buick GMC
Excellent service!
I went in with the check engine light on dreading the worst. Fortunately it was covered. The part came in just a few days and it didn’t cost me anyth
I went in with the check engine light on dreading the worst. Fortunately it was covered. The part came in just a few days and it didn’t cost me anything Susie was just wonderful and kept me updated while I was waiting.
More
by amy_powell1
Verified Customer
Verified Customer
Service Price Transparency
Aug 24, 2026 -
Mandal Buick GMC responded
Thank you for your thoughtful review, Amy! We’re thrilled to hear you had an excellent experience at Mandal Buick GMC. It’s great to know that Susie was able to assist you and keep you updated while your check engine light issue was resolved at no cost. We appreciate your kind words and hope to see you again for any future needs!
Sincerely, the Team at Mandal Buick GMC
Very quick service and kind workers!
Very clean waiting room as well. Overall great experience!
Very clean waiting room as well. Overall great experience!
More
by rcomeaux36
Verified Customer
Verified Customer
Service Price Transparency
Aug 23, 2026 -
Mandal Buick GMC responded
Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at Mandal Buick GMC and that you appreciated our quick service, kind team, and clean waiting room. We strive to provide the best for our customers and look forward to welcoming you back next time!
Sincerely, the Team at Mandal Buick GMC
Fast and efficient.
Very professional service staff. Comfortable waiting room. Took me in ahead of my appointment and got done quickly
Very professional service staff. Comfortable waiting room. Took me in ahead of my appointment and got done quickly
More
by sterlingdas
Verified Customer
Verified Customer
Service Price Transparency
Aug 22, 2026 -
Mandal Buick GMC responded
Thank you for your fantastic review! We truly appreciate your kind words about our professional service staff and comfortable waiting room. It's great to hear that we could accommodate you ahead of your appointment and complete your service quickly. Our team looks forward to seeing you again at Mandal Buick GMC!
Sincerely, the Team at Mandal Buick GMC