Susie Hatheway
Susie Hatheway at Mandal Buick GMC

Susie Hatheway

Service Consultant

Mandal Buick GMC

11290 Mandal Pkwy
D'Iberville, MS 39540

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4.6
509 Reviews
4.6

509 Reviews

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509 Reviews of Susie Hatheway

September 23, 2025

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Employee Rating

$160. 00 for 1 valve stem is a racket to get money from people on a set income More

by victormesser
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Recommend Dealer
No

Other Employees Tagged: David Kelly, Jamie Meakins

Sep 23, 2025

Mandal Buick GMC responded

Thank you for sharing your feedback, Victor. We understand that pricing can be a concern, and we appreciate you bringing it to our attention. At Mandal Buick GMC, we strive to provide quality service and competitive pricing. If you have further questions or would like to discuss this, please feel free to reach out to us directly. Your insights help us improve our services. Sincerely, the Team at Mandal Buick GMC

September 21, 2025

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Good, nice, pleasant atmosphere where waiting time isn't felt. Very good service, fast and efficient. More

by jaime Marín
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Recommend Dealer
Yes
Sep 22, 2025

Mandal Buick GMC responded

Thank you for your wonderful review, Jaime! We’re thrilled to hear that you enjoyed the pleasant atmosphere and appreciated our fast and efficient service at Mandal Buick GMC. Your feedback means a lot to us, and we look forward to welcoming you back on your next visit! Sincerely, the Team at Mandal Buick GMC

September 19, 2025

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They were pleasant, and worked to get the original misses corrected. I’ll be back soon. More

by Bishop
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Recommend Dealer
Yes
Sep 20, 2025

Mandal Buick GMC responded

Thank you for your feedback! We appreciate you taking the time to share your experience with us at Mandal Buick GMC. We're glad to hear that our team was able to address your concerns and that you'll be returning soon. If there's anything specific you'd like us to assist you with on your next visit, please feel free to reach out. We look forward to seeing you again! Sincerely, the Team at Mandal Buick GMC

September 18, 2025

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Service took 2 1/2 days. It was never relayed to me that it would take this long. People were pleasant, but the 3% up charge for using a credit card? You need the $40 more More

by jcdolan24
Service Price Transparency
Workmanship
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Recommend Dealer
No
Sep 20, 2025

Mandal Buick GMC responded

Thank you for your feedback. We appreciate you sharing your experience with us regarding the service duration and the credit card fee. While we are glad to hear that our team was pleasant, we understand your concerns about the communication regarding the service timeline and additional charges. Your input is valuable, and we will use it to enhance our customer experience at Mandal Buick GMC. If you have any further questions or would like to discuss this more, please feel free to contact us directly. We hope to serve you better in the future. Sincerely, the Team at Mandal Buick GMC

September 10, 2025

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Straight talk and excellent repair and service. Always a great auto and truck selection to choose from. More

by SPIRITLAND12
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Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

Sep 10, 2025

Mandal Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you appreciate our straightforward approach and excellent service at Mandal Buick GMC. Our team is always here to provide a great selection of autos and trucks for you. We look forward to seeing you again soon! Sincerely, the Team at Mandal Buick GMC

September 10, 2025

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Susie did very well within the parameters she could control in trying to find a solution. Unfortunately, Mandal/GM aren’t willing to spend the money to fix a known transmission defect. We played this g More

by BROOKSQ
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Recommend Dealer
No
Sep 10, 2025

Mandal Buick GMC responded

Thank you for sharing your experience, Brooks. We appreciate your feedback regarding the transmission issue you've encountered. Our team understands how frustrating this situation can be, especially after multiple visits. Please feel free to reach out to us directly at Mandal Buick GMC so we can further address your concerns. Your satisfaction is important to us, and we are here to help. Sincerely, the Team at Mandal Buick GMC

September 07, 2025

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Appreciate the quick response and turnaround (next day). However, main issue was having tires replaced (unanticipated), and post-replacement all FOUR wheels have scuff damage along the edges, which I do not More

by davin.rieke
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Recommend Dealer
No
Sep 10, 2025

Mandal Buick GMC responded

We acknowledge your review and are currently looking into the events you’ve detailed.

September 06, 2025

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An amazing team! They took care of my Father before his passing a few months ago. That where I’ve continued with ya’ll . Thank you and appreciate ya’ll. Thank you fo More

by TNINKSLNGER
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Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

Sep 06, 2025

Mandal Buick GMC responded

Thank you so much for your heartfelt review! We're honored to have been able to support your father and are grateful for your continued trust in Mandal Buick GMC over the years. Your appreciation means a lot to our team. We look forward to serving you again. Sincerely, the Team at Mandal Buick GMC

September 03, 2025

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I am really satisfied with the level of service that was rendered this time as well as every time the service writer was great and the technician was terrific again thank you for living up to who I expect y More

by jplaffiette
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

Sep 03, 2025

Mandal Buick GMC responded

Thank you so much for your wonderful review, JP! We are thrilled to know that you are consistently satisfied with the service at Mandal Buick GMC. It's great to hear that our service writer and technician met your expectations. We look forward to serving you again in the future! Sincerely, the Team at Mandal Buick GMC

August 27, 2025

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Awesome service! Very friendly environment and very attentive. They make getting your car checked enjoyable. More

by lizco20
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Recommend Dealer
Yes
Aug 27, 2025

Mandal Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had an awesome experience at Mandal Buick GMC. Our team works hard to create a friendly and attentive environment, and we're glad you found it enjoyable. We look forward to seeing you again for your next service visit! Sincerely, the Team at Mandal Buick GMC

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