Susanna Yim
Susanna Yim at Norm Reeves Honda Superstore Cerritos

Susanna Yim | Page 97

6 Years Honda Platinum Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.9
1,002 Reviews

Enjoy assisting the customers to drive off our dealership with the big smiles in a new or preowned vehicle they were dreaming for. 😊

4.9

1,002 Reviews

Write a Review

Dealership Experience

13 yrs, 11 mos

Industry Experience

18 yrs, 11 mos

Languages Spoken

English English

Korean Korean

1002 Reviews of Susanna Yim

May 19, 2015

Dealership Rating

Great experience! ! I got my new car yesterday! ! I like this dealer in many ways: quiet, clean, friendly people. The best part: I was helped by Sussana Y i m. She mad More

by hondalady
Customer Service
Friendliness
Price
Recommend Dealer
Yes

April 14, 2015

Dealership Rating

Susanna Yim is the best! I needed a car. I wanted a minivan. My sister got her new car with Susanna Yim and highly recommended her. After only a few calls Susanna told me More

by HappyHondaGal49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 29, 2015

Norm Reeves Honda Superstore Cerritos responded

We appreciate you taking the time to provide us with your positive feedback. Susanna is a valuable member of our team and were glad to hear that you were impressed with the service you received from her. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Best regards, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 01, 2015

Dealership Rating

Great experience!!! Very helpful & got us into something we have been wanting for sometime now.. Payment is where we can afford it & best part is that it's a 2015 brand n More

by leilani76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 29, 2015

Norm Reeves Honda Superstore Cerritos responded

Thank you for this wonderful review and congratulations on your new purchase! We understand that the search for a new vehicle has the potential to be a stressful experience; that's why we do everything we can to ensure each of our guests leaves our dealership behind the wheel of the car that they wanted with the confidence that they have made the right decision by coming to Norm Reeves Honda Superstore Cerritos. If there is anything else we can do for you please don't hesitate to give us a call! Best regards, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

March 18, 2015

Dealership Rating

Experience with the sale rep Susanna was friendly and professional. She made my buying experience a good one. I would recommend everybody to try out Norm Reeves Honda. Keep up the More

by CRV owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 07, 2015

Dealership Rating

Awesome service Susanna Yim who got me a great deal and was just really awesome to work with her. She is super helpful and professional. Only look for Susanna if you More

by Maria Kee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 04, 2015

Dealership Rating

It's awesome dealership in USA I am very happy that my sister gets her Honda Accord Sport from this dealership. We get a good deal from Susanna Yim. She is Internet Sales Manager. S More

by Tak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 06, 2015

Norm Reeves Honda Superstore Cerritos responded

I am very pleased to hear that Susanna was able to take care of you and your sister during your recent visit, Tak! If you need anything else in the future please feel free to come back and visit us. We hope to see you back in again soon! Sincerely, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

November 23, 2014

Dealership Rating

new 2014 Honda Accord Many reasons why I'm writing this. when I bought my car Susanna Yim made it very easy for me. I live 250 miles away and i had a trade and she gave a More

by carlosmadera1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 25, 2014

Norm Reeves Honda Superstore Cerritos responded

Carlos, Thank you for your kind words and for taking the time to let us know about your positive experience with Susanna! The entire Norm Reeves team works hard to uphold our store's commitment to customer service excellence, and it is rewarding to hear when this dedication is noticed by our customers. Susanna always goes above and beyond to ensure our guests leave with a smile and the knowledge that they made the right choice. I will be sure to let her know of your positive feedback. We look forward to working with you in the future! Please don't hesitate to reach out for anything you need in the meantime. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

September 16, 2014

Dealership Rating

Outstanding service Susanna Yim was very helpful and informative. She was able to answer all my questions and provided me with a great price of the car. I would definitel More

by Andrewxkim55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 18, 2014

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing this excellent review and recommendation! Susanna is a great people person and strives to create a positive, helpful and informative buying experience for every customer. I am happy to hear that your experience reflected our team's dedication to customer service. We hope you are enjoying your new vehicle and look forward to helping you with any future automotive needs! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

August 28, 2014

Dealership Rating

my new car in years I went online and did my part and answer all the Question needed to see if I could get a new car . the next day susanna yim call me to inform me that More

by art556
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: averiy ? in Finance

Aug 28, 2014

Norm Reeves Honda Superstore Cerritos responded

I am so pleased to hear that our team helped ensure your purchase went smoothly from start to finish. Thank you for taking the time to leave this review! Susanna is an asset to our team and will be thrilled to read these kind words. We hope you are enjoying your new vehicle so far, and we look forward to helping you with anything you need in the future! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

June 06, 2014

Dealership Rating

Stress free Susanna sent me a very good quote on a 2014 Honda Accord. I contacted her about my interest in the car. We set a time to meet. When I arrived the car More

by IrmaNun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 10, 2014

Norm Reeves Honda Superstore Cerritos responded

I sincerely appreciate you taking the time to share this feedback. Thanks for the kind review and 5-star rating! I am happy to hear about your positive experience with Susanna. She is an excellent member of our team and will be happy to hear you are enjoying your new Honda. If you need anything in the future, please come back and see us! Sincerely, Brad Mugg | General Manager | 562-405-3755 | bmugg@normreeves.com

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