Susanna Yim
Susanna Yim at Norm Reeves Honda Superstore Cerritos

Susanna Yim | Page 96

6 Years Honda Platinum Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.9
1,002 Reviews

Enjoy assisting the customers to drive off our dealership with the big smiles in a new or preowned vehicle they were dreaming for. 😊

4.9

1,002 Reviews

Write a Review

Dealership Experience

13 yrs, 11 mos

Industry Experience

18 yrs, 11 mos

Languages Spoken

English English

Korean Korean

1002 Reviews of Susanna Yim

December 04, 2015

Dealership Rating
Employee Rating

Excellent Sales Person Susanna Yim helped me with my first New Car purchase. She was very friendly and made it stress free and was very helpful. would recommend to friends a More

by jkim7229
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2015

Norm Reeves Honda Superstore Cerritos responded

We appreciate you taking time to leave us a great review! We are pleased to hear Susanna did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

November 03, 2015

Dealership Rating

Excellent Customer Service. Great Sales person. Excellent place to buy cars from. Special thank to Susanna Yim for her assistance in getting paperwork done on time and great price quote for the desi More

by Bunyod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 05, 2015

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it's important we do everything in our power to ensure they drive away happy customers! It does not surprise us that it was a smooth process for you with Susanna and Avery; it is just an example of why they are such great assets to our team. We will make sure they hear of your kind words. Please let us know how we may be able to help next! Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

November 02, 2015

Dealership Rating

Best deal ever . It was refreshing to find such a great person and sales . Getting a great deal is one thing but accomplishing that without a sour stomach is quite ano More

by sammy
Recommend Dealer
Yes
Nov 05, 2015

Norm Reeves Honda Superstore Cerritos responded

Jack, thank you for stopping by to leave this incredible review. Our team always strives to gain 100% customer satisfaction, and it is always rewarding to hear that we have succeeded at this. We will share your comments with Susanna and the rest of our team and if there is anything more that we can do please come back and see us again. Best regards, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

September 19, 2015

Dealership Rating

Susanna Yim Made It Easy I bought a new car this past holiday weekend. Much as I needed a new car, I had been putting it off because as a woman, buying a car by herself, I am More

by Sue C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 21, 2015

Norm Reeves Honda Superstore Cerritos responded

Sue, thanks so much for taking the time to write this review! Susanna is great with people and focuses on what the customers’ needs are. She will be pleased to hear about your positive experience. At Norm Reeves Honda Superstore Cerritos, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

September 15, 2015

Dealership Rating

The buying experience I initially got contacted by Susanna Yim. First things first, for a perspectives sake, I was actually ready to buy. I wasn't getting hassled or anythi More

by Cdalao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2015

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new car! We’re glad that everything was smoothed over by Susanna. It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork. Please let us know if there is anything else about your purchase that you'd like to discuss. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

August 19, 2015

Dealership Rating

SUSANNA ROCKS! I had great experience working with Susanna, she was extremely helpful in providing what was needed and followed up with any questions I had after the More

by matt92121
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Sep 03, 2015

Norm Reeves Honda Superstore Cerritos responded

Nick, thank you for taking the time to share your feedback! I am very pleased to hear that our consistent professionalism and great customer service has earned your business. I hope you are continuing to enjoy your purchase from Norm Reeves Honda of Cerritos. We can’t wait to see you for your next visit so be sure to check out our latest deals on Facebook and Twitter before you come in. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com.

August 07, 2015

Dealership Rating

Internet Sales Manager accommodate us professionally Your Internet Sales Manager name Susanna Yim is a great factor in your company she entertained us in getting a new car.she is excellent . More

by Pogiboy
Customer Service
Price
Recommend Dealer
Yes

June 12, 2015

Dealership Rating

Good good experience I will highly recommend rhis dealership to everyone.. They were the only one who makes and takes this deal. Coz i really have a tough situation. And t More

by Anthony71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 09, 2015

Dealership Rating

The best customer service ever!!! I can't believe how helpful Susanna Yim was!!! She went above and beyond to make sure I got into the car I wanted! I cried when I signed the papers be More

by Tmiller8@kue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 25, 2015

Dealership Rating

Special Thanks to Susanna Yim, Norm Reeves Cerritos was looking at the Honda Accords in the internet when I saw the Norm Reeves Page.... I clicked the sight and got a quote on a Honda Accord sedan in More

by sammy
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
...
96
...

Dealership Inventory (613 Vehicles)

new 2026 Honda Civic car, priced at $28,807
2026 Honda Civic
new
Silver exterior
CVT
Front-wheel Drive
new 2026 Honda Accord car, priced at $30,507
2026 Honda Accord
new
Silver exterior
CVT
Front-wheel Drive
new 2026 Honda Accord Hybrid car, priced at $36,362
2026 Honda Accord Hybrid
new
White exterior
Unknown
Front-wheel Drive
new 2026 Honda CR-V car, priced at $39,267
2026 Honda CR-V
new
Silver exterior
CVT
All-wheel Drive
new 2026 Honda Civic car, priced at $27,262
2026 Honda Civic
new
Blue exterior
CVT
Front-wheel Drive
new 2026 Honda Accord Hybrid car, priced at $37,607
2026 Honda Accord Hybrid
new
Black exterior
Unknown
Front-wheel Drive