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Susanna Yim
Susanna Yim at Norm Reeves Honda Superstore Cerritos

Susanna Yim | Page 25

6 Years Honda Platinum Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.9
1,000 Reviews

Enjoy assisting the customers to drive off our dealership with the big smiles in a new or preowned vehicle they were dreaming for. 😊

4.9

1,000 Reviews

Write a Review

Dealership Experience

13 yrs, 9 mos

Industry Experience

18 yrs, 9 mos

Languages Spoken

English English

Korean Korean

1000 Reviews of Susanna Yim

March 07, 2023

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Employee Rating

I went with my sister to buy 2 cars that day and Susana was amazing, we love the way she explained numbers and overall had wonderful experience More

by Barrillosselma
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 08, 2023

Norm Reeves Honda Superstore Cerritos responded

You're very welcome. We are happy we could be of service. Thank you for the 5-star review

March 04, 2023

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Employee Rating

I had a great experience with Susanna as my car salesman, she helped me purchase my honda civic si, and I love how she was very straightforward with the numbers, there wasn’t much back and forth, definitely More

by santacruzcruzer
Recommend Dealer
Yes
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Mar 06, 2023

Norm Reeves Honda Superstore Cerritos responded

It’s so rewarding to stand out for our remarkable service, and that could not have been possible without your opinion. We appreciate you for sharing your experience and giving us more reasons to feel fulfilled.

February 26, 2023

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Very helpful and friendly. Got me what I needed for the car very quickly. Highly recommend. More

by paul.tabayoyong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Delgadillo, Mike Aguilar

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Feb 27, 2023

Norm Reeves Honda Superstore Cerritos responded

Hi Paul! We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 24, 2023

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Susanna Yim made my purchase quick and easy! After having a poor experience at another local dealership I was pleasantly surprised. Thank you! More

by JP
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Recommend Dealer
Yes
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Feb 27, 2023

Norm Reeves Honda Superstore Cerritos responded

It's amazing to hear that you had a wonderful car-buying experience with our team. Thanks so much for stopping by, and we hope you have a blast with your new ride!

February 19, 2023

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Susanna was very helpful and prompt with my car purchase. Anyone looking for a great car sales person should go straight to her. More

by amber.russell1
Sales Price Transparency
Recommend Dealer
Yes
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Feb 20, 2023

Norm Reeves Honda Superstore Cerritos responded

Hi Amber! Thanks for the awesome review! We work hard to meet the expectations of our customers and provide memorable experiences. Congrats and enjoy!

February 17, 2023

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Hand down best place to get a new vehicle. They will work with you on all available options for your purchase. Susanna yim is the absolute best person work with as she made each of my options More

by Netti.cornell48
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Finance Experience
Recommend Dealer
Yes
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Feb 17, 2023

Norm Reeves Honda Superstore Cerritos responded

Thanks for the awesome review, Netti! We work hard to meet the expectations of our customers and provide memorable experiences. Congrats and enjoy!

February 10, 2023

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Employee Rating

Susanna helped me a lot to buy a car from Norm Reeves Honda Superstore Cerritos. It was my first time to buy the car from the dealership and she explained and answered all I asked. Susanna did her best t More

by lavianrose
Recommend Dealer
Yes
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Feb 10, 2023

Norm Reeves Honda Superstore Cerritos responded

H! It's amazing to hear that you had a wonderful car-buying experience with our team. Thanks so much for stopping by, and we hope you have a blast with your new ride!

January 23, 2023

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Best sells woman ever SUSANNA is the best in the game she can help with anything More

by dayianalizardi
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Recommend Dealer
Yes
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Feb 01, 2023

Norm Reeves Honda Superstore Cerritos responded

We're glad to know that our amazing team continues to deliver efficient, top-notch service to our valued customers. Thanks for stopping by!

January 23, 2023

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Employee Rating

Susanna was so nice she helped me get a car in 10 minutes. She even offered me a ride if I didn’t have one. She made sure I was approved for a car. More

by Thegirlkaay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett G.

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Feb 01, 2023

Norm Reeves Honda Superstore Cerritos responded

Hi, it's always a thrill to hear from our customers about their car-buying experience, and we couldn't be happier to know that yours was a great one. Thanks for coming by!

January 14, 2023

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Just purchased a 2023 Honda CR-V Hybrid from Norm Reeves in Cerritos. Working with Susanna Yim was a pleasure. She kept us informed throughout the process and made the experience as painless as possible. More

by dpjetton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Feb 01, 2023

Norm Reeves Honda Superstore Cerritos responded

Congrats on your new 2023 Honda CR-V Hybrid! We appreciate the awesome feedback and 5-star rating and hope we can be of assistance to you again. Have a great day!

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