Susanna Yim
Susanna Yim at Norm Reeves Honda Superstore Cerritos

Susanna Yim | Page 26

6 Years Honda Platinum Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.9
1,002 Reviews

Enjoy assisting the customers to drive off our dealership with the big smiles in a new or preowned vehicle they were dreaming for. 😊

4.9

1,002 Reviews

Write a Review

Dealership Experience

13 yrs, 11 mos

Industry Experience

18 yrs, 11 mos

Languages Spoken

English English

Korean Korean

1002 Reviews of Susanna Yim

January 23, 2023

Dealership Rating
Employee Rating

Susanna was so nice she helped me get a car in 10 minutes. She even offered me a ride if I didn’t have one. She made sure I was approved for a car. More

by Thegirlkaay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett G.

Feb 01, 2023

Norm Reeves Honda Superstore Cerritos responded

Hi, it's always a thrill to hear from our customers about their car-buying experience, and we couldn't be happier to know that yours was a great one. Thanks for coming by!

January 14, 2023

Dealership Rating
Employee Rating

Just purchased a 2023 Honda CR-V Hybrid from Norm Reeves in Cerritos. Working with Susanna Yim was a pleasure. She kept us informed throughout the process and made the experience as painless as possible. More

by dpjetton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 01, 2023

Norm Reeves Honda Superstore Cerritos responded

Congrats on your new 2023 Honda CR-V Hybrid! We appreciate the awesome feedback and 5-star rating and hope we can be of assistance to you again. Have a great day!

January 02, 2023

Dealership Rating
Employee Rating

Susana fue excelente, muy amable y eficiente, contestó todas nuestras preguntas. Definitivamente regresaremos a comprar otro carro con ella 😊 More

by Chinita
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 04, 2023

Norm Reeves Honda Superstore Cerritos responded

Thanks so much for rating your experience five stars, Chinita! If there’s anything else we can do to be of assistance, please reach out! 

December 06, 2022

Dealership Rating
Employee Rating

We had a great experience at Norm Reeves. They actually had the vehicle in stock in the color/options we wanted. Susanna Yim was especially helpful and efficient. It was a pleasure working wi More

by S Cho
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 01, 2023

Norm Reeves Honda Superstore Cerritos responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else.

November 30, 2022

Dealership Rating
Employee Rating

They are really fast and helpful , I always appreciate them , Honda is the best dealership More

by Imisha anderson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 30, 2022

Dealership Rating
Employee Rating

Excellent job great service and very attentive she helped explain the value of the car very well More

by Gg101654
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 25, 2022

Dealership Rating
Employee Rating

Big thank you to Susanna Y you once again gave us great service and was very helpful my mom is appreciated and loves her purchase thank you again Susanna your the one to go to More

by susie42884
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 29, 2022

Norm Reeves Honda Superstore Cerritos responded

We can't thank you enough for leaving us this fantastic star rating, susie42884. Until next time, take care! 

November 24, 2022

Dealership Rating
Employee Rating

Susanna was absolutely amazing! Incredibly helpful and made this process so smooth. As a bonus, when I left my tire pressure light came on. Let her know immediately and she said com More

by vanessa_fonte
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Gringhaus

Nov 29, 2022

Norm Reeves Honda Superstore Cerritos responded

Thanks so much for rating your experience five stars, Vanessa! If there’s anything else we can do to be of assistance, please reach out! 

November 16, 2022

Dealership Rating
Employee Rating

This was my first time at a dealership and I felt it was a pleasant experience to buy a car through Susanna Yim. She is very responsive, personable and generous. I felt she was transparent and straightforwa More

by Sam
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Spall Tanvir

Nov 16, 2022

Norm Reeves Honda Superstore Cerritos responded

Sam - we appreciate the amazing star rating. Please let us know if there's anything else we can do for you! 

November 15, 2022

Dealership Rating
Employee Rating

Sussan was great! This is the second car I buy. Great customer service and professional. More

by Davidnav24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 16, 2022

Norm Reeves Honda Superstore Cerritos responded

We can't thank you enough for leaving us this fantastic star rating, David. Until next time, take care! 

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