Susanna Yim
Susanna Yim at Norm Reeves Honda Superstore Cerritos

Susanna Yim | Page 24

6 Years Honda Platinum Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.9
1,000 Reviews

Enjoy assisting the customers to drive off our dealership with the big smiles in a new or preowned vehicle they were dreaming for. 😊

4.9

1,000 Reviews

Write a Review

Dealership Experience

13 yrs, 9 mos

Industry Experience

18 yrs, 9 mos

Languages Spoken

English English

Korean Korean

1000 Reviews of Susanna Yim

April 29, 2023

Dealership Rating
Employee Rating

Excellent service ! Susanna is like the energizer bunny. Super fast and great to deal with. Thanks again Susanna More

by styleyou4ever
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 30, 2023

Norm Reeves Honda Superstore Cerritos responded

Michelle, thanks for this great feedback for Susanna. We're so glad she provided a 5-star experience for you!

April 29, 2023

Dealership Rating
Employee Rating

Susanna Yimm came highly recommended and she did not disappoint. Fast and efficient service. I am happy about it More

by Louise Santos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 30, 2023

Norm Reeves Honda Superstore Cerritos responded

Louise, thanks so much for this wonderful feedback for Susanna! We're so happy to know you had a 5-star experience with our team!

April 24, 2023

Dealership Rating
Employee Rating

Great communication thoughout the day. Upon arrival the deal was as stated without any surprises. Thank you. More

by valdez.home
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Apr 25, 2023

Norm Reeves Honda Superstore Cerritos responded

Thanks for this wonderful feedback and 5-star rating for Susanna!

April 24, 2023

Dealership Rating
Employee Rating

Great experience. We received correspondence right away. She is very knowledgeable and efficient. Hassle free. Thank you!!!! More

by n.valdez03
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Apr 25, 2023

Norm Reeves Honda Superstore Cerritos responded

Thank you for this wonderful feedback for Susanna! We're thrilled you had a positive experience. Please let us know if you need anything else!

April 23, 2023

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Employee Rating

Best selection of cars. Wonderful in-person experience. And best price for trade-in at a dealership. More

by JJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 24, 2023

Norm Reeves Honda Superstore Cerritos responded

JJ, thanks so much for sharing this wonderful feedback and 5-star rating for our team!

Apr 29, 2023

JJ responded

You are welcome. I want to add one comment. Salesperson Susanna Yim was great! She took me directly to the car I was interested in, showed me the features, went for a test drive, handled getting my trade-in appraised immediately, and we were able to close the deal on my number one car target that day. This is my second purchase at the Cerritos Honda Superstore.

Apr 29, 2023

JJ responded

You are welcome. I want to add one comment. Salesperson Susanna Yim was great! She took me directly to the car I was interested in, showed me the features, went for a test drive, handled getting my trade-in appraised immediately, and we were able to close the deal on my number one car target that day. This is my second purchase at the Cerritos Honda Superstore.

April 13, 2023

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Employee Rating

Provided excellent service. Was very attentive to my needs. Always a pleasure working with Susanna. More

by Gabriel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 14, 2023

Norm Reeves Honda Superstore Cerritos responded

Thanks for this great feedback, Gabriel! We're glad Susanna provided a positive experience for you!

April 05, 2023

Dealership Rating
Employee Rating

Susanna Yim is the person when I think of Honda dealership. She is always there to answer my questions on the phone or via texting. She gave me the best deal and fast. I got my previous lease throu More

by tac168
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 06, 2023

Norm Reeves Honda Superstore Cerritos responded

It's amazing to hear that you had a wonderful car-buying experience with our team. Thanks so much for stopping by, and we hope you have a blast with your new ride!

March 25, 2023

Dealership Rating
Employee Rating

Susanna went all out to make our purchase very seamless. She helped with the insurance as we were first time vehicle buyers and patiently worked through the process. Her test drive was very helpful to under More

by SB
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 29, 2023

Norm Reeves Honda Superstore Cerritos responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Norm Reeves Honda Cerritos. Thanks again for taking the time to leave us this information about your recent visit. Take care!

March 14, 2023

Dealership Rating
Employee Rating

Susanna was helping me to get a new CRV Hybrid last week. She is focused, detailed and ready to give all the knowledge to support and get the most of benefits for her clients. If I buy Honda again, she will More

by yundcha
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Mar 16, 2023

Norm Reeves Honda Superstore Cerritos responded

Hi, it was an honor to help you to find the right car. We look forward to assisting you again. We appreciate you and hope you have an amazing ride! Congrats and enjoy!

March 09, 2023

Dealership Rating
Employee Rating

Susanna at Norm Reeves Cerritos was straight forward and very helpful. The reservation refund was processed same day I canceled the order. I would have definitely bought from here if they had the car I w More

by JK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 10, 2023

Norm Reeves Honda Superstore Cerritos responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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