Susanna Yim
Susanna Yim at Norm Reeves Honda Superstore Cerritos
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Susanna Yim

6 Years Honda Platinum Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

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4.9
924 Reviews

Enjoy assisting the customers to drive off our dealership with the big smiles in a new or preowned vehicle they were dreaming for. 😊

Dealership Experience

12 yrs, 8 mos

Industry Experience

17 yrs, 8 mos

Languages Spoken

English English

Korean Korean

4.9

924 Reviews

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924 Reviews of Susanna Yim

April 03, 2025

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Employee Rating

Susanna Yim made purchasing a new vehicle super easy and hassle free. She went out of her way to ensure I got the exact model and color that I wanted. Susanna provided excellent customer service. She was p More

by ssantacruzpolak
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Susanna Yim

Apr 03, 2025

Norm Reeves Honda Superstore Cerritos responded

Susanna would be happy to help any family or friends you send her way! Thank you for sharing your thoughts, and we had a blast working with you on your new Honda purchase. Take care and drive safely!

March 23, 2025

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Susanna was super easy to work with, and clearly very experienced! She was knowledgeable about the car and quickly responded to all of our questions. We would definitely come back and work with her aga More

by DeanR
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Mar 26, 2025

Norm Reeves Honda Superstore Cerritos responded

Your kind words about Susanna truly warm our hearts. We’re delighted she offered you clear, expert insights and swift responses. When you’re ready to explore more details or compare features for your next ride, our vehicle reviews and comparisons can provide even more guidance.

March 07, 2025

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Painless, quick, easy and accommodating This is the second time I get a car in this location, my family has gotten two vehicles from there as well and there is a reason we keep going back throughout th More

by erica12065
Recommend Dealer
Yes

Other Employees Tagged: Susanna Yim

Mar 07, 2025

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda lease, Erica! We welcome you back for your second visit and appreciate the positive feedback about our dealership. We also are grateful to your family for giving us your business in the past. When you're ready for a service appointment, you can easily make it online. Thank you!

March 05, 2025

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Had a great buying experience with Susanna Yim at Norm Reeve Honda at Cerritos Auto Square. Can’t go wrong with Susanna, great service and good deal. Will definitely go to her when buying my next vehicl More

by pgy1964
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 05, 2025

Norm Reeves Honda Superstore Cerritos responded

Good luck with your new Honda! Susanna will be happy to read your review and even happier to support you during your future upgrade for a newer Honda. Thanks for the great review, and don't be a stranger!

February 25, 2025

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Susanna was great with assistance. When it came to the initial contact to the actual purchase I felt insured that the information she gave me was correct. She was also very efficient w More

by K
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Recommend Dealer
Yes
Feb 25, 2025

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda! It sounds like Susanna did a great job leading you to your new car and helping you with all the other aspects. Thanks so much for putting your trust in her! We look forward to seeing you at your first service appointment.

February 18, 2025

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Incredible experience. Courteous, professional, from sales to finance Did 95% of the deal over the internet. Susanna Yim went above and beyond to get my deal done. I won't More

by dodgerfan1966
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Recommend Dealer
Yes
Feb 19, 2025

Norm Reeves Honda Superstore Cerritos responded

Gotta love when technology works in your favor! Huge congrats, and thanks for sharing your experience. We're so glad Susanna could help make everything happen and get you behind the wheel. Enjoy the ride!

February 15, 2025

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Susanna was very responsive and attentive and made genuine effort to give me the best deal possible! More

by arynholli31
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Finance Experience
Recommend Dealer
Yes
Feb 17, 2025

Norm Reeves Honda Superstore Cerritos responded

We wish you happy drives around town in your new Honda! We're pleased that Susanna could make the shopping experience memorable and productive. If you need any accessories to jazz up your car, feel free to reach out. Thank you!

February 07, 2025

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Fast and easy. I got the car I wanted and I am happy with my purchase. More

by docdewar
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Recommend Dealer
Yes
Feb 07, 2025

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda! We want every purchase to go as smoothly as yours did. That's the way to do it! Enjoy the ride, and feel free to schedule your first service visit online. Thank you!

February 03, 2025

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Susanna is a gem! 2nd time purchasing from Norm Reeves with Susanna. She is quick, thorough, and knowledgeable. More

by christelcoral
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Recommend Dealer
Yes
Feb 03, 2025

Norm Reeves Honda Superstore Cerritos responded

Welcome back to our dealership, Christel! Congratulations on your second Honda from us. It sounds like Susanna pulled out all the stops when it came to helping you. Thanks so much for giving us your business! If you're interested in accessories, please contact our parts department.

February 02, 2025

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Susana Yim helped to find and buy CR-V Hybrid Sport-L for a great price with matching color and option. I recommend her with confidence. More

by Doodledac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 03, 2025

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda CR-V Hybrid! We're interested to hear how you're enjoying the hybrid features and efficiency. We're happy that Susanna could help you out. Thanks so much, and we welcome your questions!

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