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Susanna Yim
Susanna Yim at Norm Reeves Honda Superstore Cerritos

Susanna Yim | Page 18

6 Years Honda Platinum Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.9
1,000 Reviews

Enjoy assisting the customers to drive off our dealership with the big smiles in a new or preowned vehicle they were dreaming for. 😊

4.9

1,000 Reviews

Write a Review

Dealership Experience

13 yrs, 9 mos

Industry Experience

18 yrs, 9 mos

Languages Spoken

English English

Korean Korean

1000 Reviews of Susanna Yim

February 24, 2024

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Employee Rating

Quick and negotiable, down to business and ready to make a sale! Appreciated the honesty and willingness to listen. More

by Marioagonzalez2224
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Recommend Dealer
Yes
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Feb 27, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear about your positive experience with us. Your satisfaction is our top priority, and we look forward to serving you again in the future!

February 20, 2024

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Susanna Yim is an excellent and caring sales person. She got me my dream car and took her time with addressing all of my concerns! More

by Nancyt
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Recommend Dealer
Yes
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Feb 21, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words about Susanna! We're thrilled to hear that she provided you with exceptional service and helped you find your dream car. We appreciate your business and look forward to serving you again in the future.

February 18, 2024

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Sales (Susanna) is amazing, finance team is ok. Do better finance team. Thank you very much. More

by eunicekim1996
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Purchase Time
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Recommend Dealer
Yes
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Feb 20, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your feedback! We're delighted to hear that Susanna provided you with amazing service. We'll definitely work on improving our finance team to ensure an even better experience next time. We appreciate your support!

February 14, 2024

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My wife and I had a great experience narrowing our search for a Honda Pilot. We are happy with our purchase at Norm Reeves Honda Cerritos, thanks to Susanna for taking care of us. She provided us with helpfu More

by danandang5
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Recommend Dealer
Yes
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Feb 14, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your positive experience with Susanna at Norm Reeves Honda Cerritos! We're thrilled to hear that she provided you with excellent service and made your car-buying process smooth. Enjoy your new Honda Pilot!

February 12, 2024

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Wifey and I went to pick up this beauty yesterday on Super Bowl Sunday! Susanna Yim did a wonder job taking care of us!!! From answering my online inquiry to going over best options for new credit purch More

by MiguelT
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Recommend Dealer
Yes
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Feb 13, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for choosing us, and congratulations on your new Pilot! We're thrilled Susanna provided you with exceptional service, and we're here to assist you whenever you need us. Enjoy your new ride!

February 12, 2024

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Great customer service! She Answered all the questions we had and made our process smoothly! More

by Lribota
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Recommend Dealer
Yes
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Feb 13, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear you had a smooth experience with us. If you have any more questions in the future, don't hesitate to reach out. Safe travels!

February 04, 2024

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Susanna was extremely helpful when I bought my Honda Hybrid CRV! Went above and beyond to get me the best deal. Will definitely be a loyal customer for Honda. More

by stella.p
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Gomez, EJ Yeon

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Feb 06, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear that Susanna provided exceptional service and helped you find the best deal on your Honda Hybrid CRV. We look forward to serving you again and appreciate your loyalty to our dealership.

February 04, 2024

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We have been coming to this dealership for about 15 years now, and after 5 cars, we still come back because of the excellent service of Susanna Yim. More

by CJE
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Trade-in Experience
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Recommend Dealer
Yes
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Feb 06, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your loyalty over the past 15 years. We're thrilled to hear about your positive experiences with Susanna Yim and appreciate your continued trust in our dealership. We look forward to serving you for many more years to come.

January 25, 2024

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Employee Rating

Susanna was great! She got our deal done quickly and efficiently. Everything you could want in a sales associate. More

by goes06.elects
Recommend Dealer
Yes

Other Employees Tagged: Christina Nuval

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Jan 25, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're delighted to hear that Susanna provided you with a quick and efficient car-buying experience. We appreciate your business and look forward to serving you in the future!

January 23, 2024

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Employee Rating

Helpful team very informative and straightforward right to the point. Aren't Pushy and supper nice. More

by rickanaheim98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 24, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with our team. If you ever have further questions or need assistance, feel free to reach out. Safe travels!

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