Susanna Yim
Susanna Yim at Norm Reeves Honda Superstore Cerritos

Susanna Yim | Page 17

6 Years Honda Platinum Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.9
1,002 Reviews

Enjoy assisting the customers to drive off our dealership with the big smiles in a new or preowned vehicle they were dreaming for. 😊

4.9

1,002 Reviews

Write a Review

Dealership Experience

13 yrs, 11 mos

Industry Experience

18 yrs, 11 mos

Languages Spoken

English English

Korean Korean

1002 Reviews of Susanna Yim

April 01, 2024

Dealership Rating
Employee Rating

We purchased Honda CRV Hybrid 2024 on Ester Sunday, the sales person, Susanna, was very kind, helpful, and efficient. The deal was made very fast with satisfaction. Overall it was very good experience. More

by myungja_cho
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 01, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write this review! We're happy to hear that Susanna helped make your time with us even better with excellent customer service. Enjoy your next adventure in your CR-V Hybrid!

March 28, 2024

Dealership Rating
Employee Rating

Susanna yummy help get the car that I want. , I love my car thank you Susanna. It More

by Chandeth620
Recommend Dealer
Yes

Other Employees Tagged: Susanna Yim

Mar 28, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to hear that Susanna helped you find the perfect car. Enjoy the ride!

March 23, 2024

Dealership Rating
Employee Rating

Was informative, quick and pleasant. I informed Susanna what kind of car I wanted, she showed me 2 options, I liked one, agreed on a price. And was it. Took less than an hour More

by korchav
Recommend Dealer
Yes

Other Employees Tagged: Susanna Yim

Jul 08, 2024

Norm Reeves Honda Superstore Cerritos responded

It's always a pleasure to hear about efficient experiences like yours, thanks for sharing!

March 20, 2024

Dealership Rating
Employee Rating

Susana was so kind and helpful! She took her time ensuring I knew the differences between the vehicles I was looking into. Needles to say I was able to buy my new Honda stress-free! More

by Seantaylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 21, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your wonderful feedback! We're thrilled to hear that Susana provided you with excellent service and helped you find the perfect Honda stress-free. We appreciate your business and look forward to serving you again in the future.

March 12, 2024

Dealership Rating
Employee Rating

Susan was the best if u need a car come see her she very nice and polite you tell her what u want and she does the job aces all the way my score wasn't that good but she made it happen I'm serious she tells More

by annaaramos007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diego Cruz

Mar 13, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words, we're thrilled to hear about your positive experience with Susan! Providing excellent service and making our customers happy is our top priority. We appreciate your business and look forward to serving you again in the future.

March 11, 2024

Dealership Rating
Employee Rating

Attentive and supportive Helped throughout the process from beginning to end. She also helped me take off the license plate cover off the previous vehicle as I had forgotten. More

by i_gar86
Recommend Dealer
Yes

Other Employees Tagged: Susanna Yim

Jul 15, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear about your positive experience. It was our pleasure to assist you every step of the way, and we're always here to help with any needs you may have in the future.

March 07, 2024

Dealership Rating
Employee Rating

We don't typically go to dealerships unless we have a good deal to start with- Susanna made sure we had that before we even started! We faced a few hurdles during the deal and she made sure to help us in More

by stephaniehernandez1004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 08, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear that Susanna provided you with an exceptional experience and helped you find your dream car. Enjoy your new ride, and please don't hesitate to reach out if you need anything in the future!

March 06, 2024

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Employee Rating

This dealership was great. The two people that guided me through the process were awesome. They helped the process move through swiftly, were very patient, and very kind. It re More

by DV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Choi

Mar 06, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your glowing review! We're thrilled to hear that Susanna Yim and Michael Choi provided you with exceptional service and made your car-buying experience smoother. We appreciate your recommendation and look forward to serving you again in the future.

March 06, 2024

Dealership Rating
Employee Rating

Definitely the most outstanding service we got, purchasing my son’s first new car! Thank you so much Susana for making it so easy . More

by Susanaavila07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 06, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words about our outstanding service, and for choosing us for your son's first new car! We're thrilled to hear that Susana made the process easy for you. We appreciate your business and hope your son enjoys his new car!

March 03, 2024

Dealership Rating
Employee Rating

I am active military. Sussana went beyond her capability of helping me. She is the best!!! I am so lucky to have her as my salesperson. She replied 24/7 like literally you More

by jimboymorales123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Harris, Jose Magana

Mar 04, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank for for sharing your review with us, Jim! We're glad to hear that Susanna went above and beyond to make sure you got what you needed. Let us know if there is anything else we can do for you!

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