Susanna Yim

Susanna was very helpful throughout the entire car buying process. She was also transparent about the deal that we wanted and worked tirelessly to make sure both parties were happy with the deal in place. I process. She was also transparent about the deal that we wanted and worked tirelessly to make sure both parties were happy with the deal in place. I wanted to also note her excellent ability as a car salesperson; She made time to make sure most (if not all) of the important features of our car were ready/set before we drove out the lot. This was well beyond the hours of operation, so I would’ve understood if she had closed the deal and left shortly after. However, she made sure we left satisfied and I commend her hard work and dedication. Overall, I would recommend Susanna to every prospecting car buyers shopping for Honda and it will be very hard to beat the experience I had shopping with her. More

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Susanna Yim is awesome! We agreed on the price over the phone. Ran my numbers, she ran her numbers and we matched up when I got to the dealership. Full transparency and kept We agreed on the price over the phone. Ran my numbers, she ran her numbers and we matched up when I got to the dealership. Full transparency and kept to her word about the entire deal process. She is very easy to work with, and will provide excellent customer service the entire way. I would definitely do business with her if you are considering buying a Honda, or any vehicle over at Norm Reeves Honda Cerritos. Thank you Susanna, we appreciate everything you did! More

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I had a great experience working with Susanna Yim at Norm Reeves Honda Cerritos. From the start, she was professional, clear, and easy to communicate with. She took the time to explain everything without any Reeves Honda Cerritos. From the start, she was professional, clear, and easy to communicate with. She took the time to explain everything without any pressure, and I really appreciated how transparent she was throughout the process. Buying a car can be stressful, but Susanna made it feel straightforward and comfortable. I left feeling confident in my purchase, and I’d absolutely recommend her to anyone looking for a fair and honest buying experience! Recommending all my family and friends to go see Susanna next time they are looking at cars! More

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Once again, Susanna provided outstanding help and guidance in completing my 2nd Honda 3 year lease with her. She greatly alleviated much of the typical difficulties and pressures. I will definitely r guidance in completing my 2nd Honda 3 year lease with her. She greatly alleviated much of the typical difficulties and pressures. I will definitely return again in 3 years, or less. More

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I’ve been going to Honda Cerritos superstore Service ever since I bought my car and it’s always good service since I bought my car and it’s always good service More

by tawaviramonte201 Verified Customer Verified Customer

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Susanna Yim helped me get my car. She was fast and efficient and made my buying experience great. Very good salesperson. She was fast and efficient and made my buying experience great. Very good salesperson. More

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Susanna Yim makes a car buying experience a thrill! This is my third Civic all with Susanna at Norm Reeves Cerritos. This is my third Civic all with Susanna at Norm Reeves Cerritos. More

by Richard V Cassman Verified Customer Verified Customer

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My family bought a car with Susanna and had a great experience. She is the optimal salesperson, all straight-talk, no beating around the bush. We simply called, got great pricing (better than all the o experience. She is the optimal salesperson, all straight-talk, no beating around the bush. We simply called, got great pricing (better than all the other dealerships in the area), she prepared a few options of the car we wanted to look at, then we finished the paperwork in an hour or so. I'll be referring friends and family to her in the future. Thank you Susanna! More

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thanks to susanna i got my dream car love it she have good customer service nice and helpful good customer service nice and helpful More

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Hands down to Susanna Yim. I had the fastest and least stressful car buying experience I’ve ever had. I contacted Susanna and within 10 min of negotiations, A great deal i cou I had the fastest and least stressful car buying experience I’ve ever had. I contacted Susanna and within 10 min of negotiations, A great deal i couldn’t pass on was made. Savannah is a very knowledgeable Honda sales lady with great attitude. 100% recommended More

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