Susan Tarquini | Page 22

Friendly and helpful. Since I'd not only bought 2 Honda Civic Sedans (the first one was a Honda Civic Hybrid, and the second car, a regular Honda Civic, both of which got Since I'd not only bought 2 Honda Civic Sedans (the first one was a Honda Civic Hybrid, and the second car, a regular Honda Civic, both of which got decent fuel mileage.), but I have found them very friendly and helpful, I'd been going to them for service when they were over in Allston-Brighton, because I liked their service, I decided to stick with them when they moved down to Dorchester. One of the advisers, who knew me, greeted me when I came in, and I only had to wait a few minutes. The new place is surprisingly easy to get to from where I live, but it's best to make an appointment for mid-morning, since the Southeast Expressway traffic can be brutal on both sides. It was worth going to. More

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Awesome Quick service went on a saturday and it was packed. Greeted with a warm welcome followed by a knowledgeable service rep and full oil change under 1 ho Quick service went on a saturday and it was packed. Greeted with a warm welcome followed by a knowledgeable service rep and full oil change under 1 hour!!!! Thanks guys see you guys in a few months. More

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Same day oil change. Called ahead for routine oil change. I was told to wait one hour because it was busy. When I arrived, staff was prompt courteous. Kept up to date on Called ahead for routine oil change. I was told to wait one hour because it was busy. When I arrived, staff was prompt courteous. Kept up to date on progress. Clean waiting area with snacks and drinks. Met expectations. No hassles. Will go back. More

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Prefer old location new location is much more inconvenient; no access to public transit, no car wash, difficult to walk anywhere in the neighborhood. Employees were great new location is much more inconvenient; no access to public transit, no car wash, difficult to walk anywhere in the neighborhood. Employees were great to work with. More

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Good advisers, best mechanical staff ! One of the best centers closest to me ! Fast reliable service. That is why I started to visit Herb Chambers Honda center in the middle of Commonwealt One of the best centers closest to me ! Fast reliable service. That is why I started to visit Herb Chambers Honda center in the middle of Commonwealth Avenue. More

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Great experience! I had the greatest experience ever getting my new car. The staff was wonderful and helpful throughout the whole process! Gerson Ruiz, sales and le I had the greatest experience ever getting my new car. The staff was wonderful and helpful throughout the whole process! Gerson Ruiz, sales and leasing consultant was very patient and went above and beyond to make sure I was happy with my purchase. Thanks to all! More

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Brake repair on short notice Began hearing a scraping noise from rear brake area. I checked what I could and determined no fluids leaking and no obvious dragging parts. Called o Began hearing a scraping noise from rear brake area. I checked what I could and determined no fluids leaking and no obvious dragging parts. Called on a Tuesday PM, dropped off car and service was done timely the next day including oil change, tire rotation and warranty air bag replacement. More

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It was the best car fix experience I ever had! See above- it was excellent! I do t feel like writing much more, but want to be sure the fantastic customer service we received gets al the credit it See above- it was excellent! I do t feel like writing much more, but want to be sure the fantastic customer service we received gets al the credit it deserves! More

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Outstanding service We have purchased 9 Honda’s here and serviced all of the here in boston . Best service manager and advisors are superior . They never over sell an es We have purchased 9 Honda’s here and serviced all of the here in boston . Best service manager and advisors are superior . They never over sell an estimate More

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Resolute Service It is quite nice that they have continued providing fine service for my Honda Element although my car is paid-off years ago. The car is old. I hav It is quite nice that they have continued providing fine service for my Honda Element although my car is paid-off years ago. The car is old. I have put 240K miles on it in the last 8 years, and this year they have changed my struts, ball joints and arms. I have had only gentle nudges that maybe it's time top "upgrade" More

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