Susan Tarquini | Page 21

Thank You for a wonderful experience I could not have been treated better. I came in with a problem that took some time to identify. I was given frequent updates and even shown the work t I could not have been treated better. I came in with a problem that took some time to identify. I was given frequent updates and even shown the work that was being undertaken to fix my car. I cannot say enough about the professionalism and real caring and concern I was shown by Susan, Nick, Meredith and others. This is my third Honda from Herb Chambers. I will always tell folks what great service I get there. More

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Convenient, Good Hospitality, Good Service, Good People, Good Will Hunting. Miss the snacks in waiting area and if your not having complimentary snacks, then a Snack machine iwould Survice Good Will Hunting. Miss the snacks in waiting area and if your not having complimentary snacks, then a Snack machine iwould Survice More

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Honda Pilot The service was promptly completed with great communication. Vehicle was ready at the promised time. All personnel were professional and detailed. Tha The service was promptly completed with great communication. Vehicle was ready at the promised time. All personnel were professional and detailed. Thanks for the service. More

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I’ve always been told “don’t go to the dealer, they are too expensive.” Well, with the coupon I received, I got an oil change, tire rotation and a free car wash for $60. That is a great deal! I was very too expensive.” Well, with the coupon I received, I got an oil change, tire rotation and a free car wash for $60. That is a great deal! I was very pleased with the service from Tarquini. She answered the many questions I had regarding other issues (warranties and extended service insurance) and got me in and out quickly as I had an appointment elsewhere that morning. I certainly will return. More

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oil and filter change. Tire rotation. Nicholas was great. He guided me through the maintenance our car needed and even entertained my complaining about the location move. I would visit aga Nicholas was great. He guided me through the maintenance our car needed and even entertained my complaining about the location move. I would visit again. More

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Very flexible customer service, even better than on Comm Av. I love the dealership, but now it is so far from my house that I have to rethink my purchase and service options. It's a hassle to wade through traff I love the dealership, but now it is so far from my house that I have to rethink my purchase and service options. It's a hassle to wade through traffic both ways, no matter what the hour. More

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Honda savers I love bringing my 2014 Honda sport to Honda of Boston. They always take care of me. I get the best professional service when I go for any type of ser I love bringing my 2014 Honda sport to Honda of Boston. They always take care of me. I get the best professional service when I go for any type of service. My service specialist walked me threw step by step of everything that was to happen and he was very professional and explained all other services I look like I need and advised me to bring it in to have it serviced. Thanks Honda for the great work from everyone. More

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They lost car information, may be it is your car next I lost my wheel lock key so i went to Herb chamber Honda after calling customer services. They took the wheel lock and they replaced with lug nuts. I I lost my wheel lock key so i went to Herb chamber Honda after calling customer services. They took the wheel lock and they replaced with lug nuts. I went to valvoline for tire rotation. They did tests in front of me and they told me that the improper replacement of wheel lock with lug nuts lead to damaged wheel studs. Now, I went again to ask them about this issue, however, they do not have any logs of my car being serviced there. On the top of that they are asking me for evidence that it was their fault and now they are asking me to pay for inspecting about the problem with my vehicle that they created. This is neither right nor a respectable way to treat the customer. Staff was trying to help as they remembered me, however, the manager was very rude. This might not be a new thing for them, but I will end up paying for clearing the mess created by them. More

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Was in for a recall and service minder oil change and tire r Upon my arrival I was greeted and assigned a service agent. After reviewing my service requests, I was given the option of shuttle service or waiting. Upon my arrival I was greeted and assigned a service agent. After reviewing my service requests, I was given the option of shuttle service or waiting. I opted to wait after learning the work would take roughly 2 hours. The waiting area was comfortable with drink and snack options. I was pleasantly surprised when I was informed my vehicle was ready after an hour. I was given a voucher for a car wash down the street. I was somewhat disappointed to learn that I could not get my navigation maps updated, I needed to do this on my own. For the amount I paid for the vehicle map updates are not an unreasonable request. Overall I would recommend the service department to others. More

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Staff members are really friendly! I went there to get oil change and I requested to get done quick. It was done in 15 minutes! The staff is really friendly! I went there to get oil change and I requested to get done quick. It was done in 15 minutes! The staff is really friendly! More

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