315 Reviews of Susan Tarquini
January 01, 2019
It was the best car fix experience I ever had! See above- it was excellent! I do t feel like writing much more, but want to be sure the fantastic customer service we received gets al the credit it See above- it was excellent! I do t feel like writing much more, but want to be sure the fantastic customer service we received gets al the credit it deserves! More
Other Employees Tagged: Tereza Guzman, Fred
December 31, 2018
Outstanding service We have purchased 9 Honda’s here and serviced all of the here in boston . Best service manager and advisors are superior . They never over sell an es We have purchased 9 Honda’s here and serviced all of the here in boston . Best service manager and advisors are superior . They never over sell an estimate More
Other Employees Tagged: Tereza Guzman, Robert Hall is also excelkent
December 25, 2018
Resolute Service It is quite nice that they have continued providing fine service for my Honda Element although my car is paid-off years ago. The car is old. I hav It is quite nice that they have continued providing fine service for my Honda Element although my car is paid-off years ago. The car is old. I have put 240K miles on it in the last 8 years, and this year they have changed my struts, ball joints and arms. I have had only gentle nudges that maybe it's time top "upgrade" More
Other Employees Tagged: Tereza Guzman
December 14, 2018
Peace of Mind from a Great Service Team My Civic was making a strange noise, and the Service Department let me bring it in without an appointment. The technician test drove and inspected it My Civic was making a strange noise, and the Service Department let me bring it in without an appointment. The technician test drove and inspected it quickly, and I was back on the road again. It turned out not to be a problem. More
December 14, 2018
quick reliable and friendly service I was taking without appointment. Nice welcome entrance. Patiently explain service details. Very positive experience. Excellent. Come back again and I was taking without appointment. Nice welcome entrance. Patiently explain service details. Very positive experience. Excellent. Come back again and recommend to my friends. thank you More
Other Employees Tagged: fred
December 11, 2018
Good Experience Sean DeSilva was a great customer service person. Picked up and returned car after part of repair service not done on initial visit. Efficient and pol Sean DeSilva was a great customer service person. Picked up and returned car after part of repair service not done on initial visit. Efficient and polite. More
Other Employees Tagged: Sean daSilva
December 11, 2018
Very attentive! I Purchased my 2014 Honda Accord last Nov 2017. Today I brought in for service. Abby (westborough) went above and beyond!! She was amazing! Thank I Purchased my 2014 Honda Accord last Nov 2017. Today I brought in for service. Abby (westborough) went above and beyond!! She was amazing! Thank you Abby! Kim More
Other Employees Tagged: Abby
December 11, 2018
Sean DeSilva should be commended for his excellent customer service. He kept me informed about my options, and didn't pressure me to make costly repair decisions should be commended for his excellent customer service. He kept me informed about my options, and didn't pressure me to make costly repair decisions on the spot. He has a kind, pleasant demeanor. I hated bringing my car in for service, but I loved working with Sean. More
Other Employees Tagged: Sean DeSilva and Susan (manager, I think)
December 06, 2018
Excellent Very good service with comfortable waiting area, great staff to schedule, and go over services with, nice online functionality for scheduling, I feel Very good service with comfortable waiting area, great staff to schedule, and go over services with, nice online functionality for scheduling, I feel comfortable getting my car serviced here. More
November 30, 2018
Friendly I brought our company car in for an overdue service. The folks were efficient and friendly. And despite the fact that you have Dunkin coffee thee, I I brought our company car in for an overdue service. The folks were efficient and friendly. And despite the fact that you have Dunkin coffee thee, I walked to Dunkin anyway...quieter. More

