Susan Tarquini
Susan Tarquini at Herb Chambers Honda

Susan Tarquini | Page 18

Service Director

Herb Chambers Honda

720 Morrissey Blvd.
Boston, MA 02122

4.4
312 Reviews
4.4

312 Reviews

Write a Review

312 Reviews of Susan Tarquini

April 18, 2022

Dealership Rating
Employee Rating

Horrible customer service! You try to speak and they talk over you, not good at all More

by torresircania
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Robert Hall

Apr 26, 2022

Herb Chambers Honda responded

We're disappointed to hear about this experience. We appreciate you bringing this to our team's attention and would like to help improve your opinion of us. Please contact me at your earliest convenience so we can discuss this in more detail and find a solution to these concerns. Thank you, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

April 09, 2022

Dealership Rating
Employee Rating

The service was fast. The fellow that I worked with was courteous and very efficient. Everyone was very friendly. More

by gpatmcdonald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nelson Castillo

Apr 11, 2022

Herb Chambers Honda responded

Thank you for the wonderful feedback! It was a pleasure having you visit us here at Herb Chambers Honda In Boston and we hope to see you again next time!

February 16, 2022

Dealership Rating
Employee Rating

This is my favorite place when it comes to service my car because Robert makes my life much easier. More

by Soso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Hall

Feb 18, 2022

Herb Chambers Honda responded

Thank you for trusting Robert & the Herb Chambers Honda In Boston team with your vehicle! We're honored to receive your support and look forward to your next visit!

Feb 18, 2022

Soso responded

Robert is #1, I don't have time to taje surveys but I have to do it for Robert because he always goes above and beyond.

February 01, 2022

Dealership Rating
Employee Rating

I had a very poor experience at this dealership. They misdiagnosed my cars issue twice and pushed serivices that I did not need. The manager was condescending and insisted that I my personal knowledge of More

by Deepti.putcha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Nelson Castillo - thank you for your help!

Feb 18, 2022

Herb Chambers Honda responded

We regret to hear about these issues and assure you that our team takes this feedback seriously. I would like to discuss the experience with you and determine how I can help improve the situation. Please reach out to me at your earliest convenience. Thank you, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

January 21, 2022

Dealership Rating
Employee Rating

Sean and Robert are always very helpful and thoughtful to address my needs while saving money. More

by Victor.Tsveybel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Hall , Sean

Jan 24, 2022

Herb Chambers Honda responded

Thank you for the kind review - Sean & Robert will be happy to hear it! Your business is greatly appreciated by all of us here at Herb Chambers Honda In Boston and we look forward to seeing you next time!

January 15, 2022

Dealership Rating
Employee Rating

Please call it "The Right Dealership".The service was Please call it "The Right Dealership". The service was rendered in a time manner and we'll done. Sean is an excellent service advisor. Thank you. More

by Abib
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Hall , Sean DeSilva

Jan 18, 2022

Herb Chambers Honda responded

Thank you for the excellent review of Herb Chambers Honda In Boston! We look forward to seeing you again in the future!

January 10, 2022

Dealership Rating
Employee Rating

Great customer service attentiveness professional conversations nice atmosphere to do business considerably great business partner. More

by Hatta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Hall, Nick Tarquini , Tran Le

Jan 11, 2022

Herb Chambers Honda responded

Thank you for your high rating! We look forward to seeing you next time! -Herb Chambers Honda In Boston

January 06, 2022

Dealership Rating
Employee Rating

Warm reception and clear explanation. The job was done on time and efficient. Nice services and I am satisfied. More

by Xiaotian_Zhong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Tarquini

Jan 06, 2022

Herb Chambers Honda responded

Thank you for the wonderful feedback! It means a lot to hear that you're satisfied and we hope to see you again next time here at Herb Chambers Honda In Boston!

December 30, 2021

Dealership Rating
Employee Rating

I had a great experience with Sean @ Herb Chambers Honda. He was thorough, meticulous in detail about what was done to my car, and went over my options for immediate and long term repairs. I purchased my Hon More

by Everett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean DeSilva

Dec 30, 2021

Herb Chambers Honda responded

Everett, we are so happy that Sean could do such a great job for you! Thank you so much for your kind words!

December 21, 2021

Dealership Rating
Employee Rating

Sean DeSilva and his service crew are cordial and efficient in taking care of their customers. Sean made it a point to review all aspects of the services delivered and answer any of his customer’s qu More

by MaryF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian McCaffrey, Sean DeSilva

Dec 22, 2021

Herb Chambers Honda responded

It makes our day to hear this, Mary! We appreciate you taking the time to leave your feedback! Thank you for having confidence in Sean and Herb Chambers Honda In Boston!

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