Susan Tarquini | Page 19

Warm reception and clear explanation. The job was done on time and efficient. Nice services and I am satisfied. time and efficient. Nice services and I am satisfied. More

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I had a great experience with Sean @ Herb Chambers Honda. He was thorough, meticulous in detail about what was done to my car, and went over my options for immediate and long term repairs. I purchased my Hon He was thorough, meticulous in detail about what was done to my car, and went over my options for immediate and long term repairs. I purchased my Honda Fit from this dealership 16 years ago and I keep coming back because of the quality service. I was most impressed with Sean's technical knowledge and care for the client's needs. Thanks for all your help Sean, you're doing great work there! More

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Sean DeSilva and his service crew are cordial and efficient in taking care of their customers. Sean made it a point to review all aspects of the services delivered and answer any of his customer’s qu efficient in taking care of their customers. Sean made it a point to review all aspects of the services delivered and answer any of his customer’s questions. More

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If you want to work with someone that has pride in their job and is extremely knowledgeable, go see Sean DeSilva. He wants you to understand exactly what is going on with your car so you can make the best d job and is extremely knowledgeable, go see Sean DeSilva. He wants you to understand exactly what is going on with your car so you can make the best decision for how much service is in your best interest. I have had cars serviced at various places for over 40 years and Sean is the best. More

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Very professional, efficient experience. My car had multiple issues within one month, and the dealership handled both easily. Sean kept in constant communication and handled all of the difficulties fro multiple issues within one month, and the dealership handled both easily. Sean kept in constant communication and handled all of the difficulties from sourcing parts due to COVID delays to dealing with insurance. When needed, Susan (head of service department) called to communicate updates and ensure I knew where the repair stood. I would highly recommend their group to anyone in need of a car repair. More

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Excellent customer service. Didn’t have to wait long for my service and it was in and out with no hassle. I recommend service here to anyone with a Honda. my service and it was in and out with no hassle. I recommend service here to anyone with a Honda. More

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Excellent customer service. Great selection and a very friendly staff. friendly staff. More

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My experience since buying of car has been awesome. I'm happy I bought my car there. It was so easy with Jose help. Dj has been my advisor multiple times and he is awesome. He always takes care of all my n happy I bought my car there. It was so easy with Jose help. Dj has been my advisor multiple times and he is awesome. He always takes care of all my needs and never disappoints me. He is verbal attentive and keeps me calm. He rocks. Everyone I've encountered there are so cool. More

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The location of Herb Chambers Honda - Boston is very inconvenient for me since they moved from Commonwealth Ave., Allston to Morrisey Blvd, but more concerning is the lack of space, both outside space f inconvenient for me since they moved from Commonwealth Ave., Allston to Morrisey Blvd, but more concerning is the lack of space, both outside space for cars coming in for service and inside space for customers to wait. Not only was the waiting area crowded, only one other customer besides myself was wearing a mask. Employees were not wearing masks, either. Also, the prices seem to have gone up. I won't be returning to this dealership for service or sales. More

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Robert was nothing short of outstanding. He went beyond the scope of his job description, helping to get my car and return it during this COVID time. He was thorough, friendly, personable, and extraordina the scope of his job description, helping to get my car and return it during this COVID time. He was thorough, friendly, personable, and extraordinarily helpful!! It is a great dealership. Going the extra mile shows people you care, a rare gem of a trait in today’s frenzied and harried world. Thank you, Robert! Thank you to outstanding management. Thank you to Susan for making it possible. More

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