Susan Cota
Susan Cota at Steingold Volvo Cars
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Susan Cota

Director of Service

Steingold Volvo Cars

766 Broadway
Pawtucket, RI 02861

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4.9
100 Reviews

With an amazing personality, and incredible Volvo knowledge, Susan will always greet you with a smile in the Service Department. As our Director of Service for 30+ years, she will make sure to explain exactly what your vehicle needs during your visit.

Dealership Experience

30 yrs

Industry Experience

30 yrs

4.9

100 Reviews

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100 Reviews of Susan Cota

November 25, 2024

Dealership Rating
Employee Rating

I bought 2 Volvo car from STEINGOLD Servise department is professional and EXCELENT I always get car back clean Thank you More

by Necati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lavallee, Robby Farrow

September 18, 2024

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They are customer friendly, aim to please and are not pushy /high pressure. We bought our first Volvo from them in 2008. We have looked around diligently as consumers for our successive cars and always r More

by mmevarone
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Recommend Dealer
Yes

September 05, 2024

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I can’t count the number of cars I have bought and had serviced by these guys. Won’t ever use anyone else. More

by ANYARWALLACK
Sales Price Transparency
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Purchase Time
Recommend Dealer
Yes

September 01, 2024

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Mike was very responsive and informative during the transaction. He provided prompt and complete communication throughout. More

by MIKETEICHMAN
Recommend Dealer
Yes

July 31, 2024

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Employee Rating

We've bought many cars from Steingold over the years. They treat you like family and the dealership has that family feel. More

by AMR0
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Recommend Dealer
Yes

June 18, 2024

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Great experience. I purchased a car from Steingold a few years ago and had to unexpectedly replace it. After visiting several larger dealerships, I returned to Steingo More

by Volvoxc60
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Michael Bernardo, Brian Mchayle

Jul 10, 2024

Steingold Volvo Cars responded

Thanks so much for your kind words - we appreciate your business!

May 20, 2024

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Employee Rating

Steingold is very customer oriented, and all questions asked were answered and explained. Salespeople are very easy to work with and no pressure to make a decision. This is the second Volvo I have purchas More

by JLO0
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Jul 10, 2024

Steingold Volvo Cars responded

Thanks so much for your kind words - we appreciate your business!

April 21, 2024

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Employee Rating

Steingold always has fantastic customer service, whether it’s buying a car or having service. Highly recommend this dealership and have been buying cars from them for almost 20 years. More

by meribah.dean
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Recommend Dealer
Yes

March 31, 2024

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My wife and I needed to get a car and there wasn't a question of where we were going to purchase it because of our good experience in two previous purchases. If you purchase a car at Steingold it's a gr More

by jkiepler
Sales Price Transparency
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Recommend Dealer
Yes

February 18, 2024

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This is the first Volvo I have bought, and I was convinced that the team at Steingold were the one's I wanted to make my first purchase from. Dealing with Mike Bernardo from the sales team I felt wa More

by JOHN@JMOWRY.COM
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Recommend Dealer
Yes
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