87 Reviews
Write a ReviewDealership Experience
3 yrs, 1 mo
Industry Experience
21 yrs, 4 mos
Languages Spoken
English
87 Reviews of Susan Brown
November 19, 2024
Everyone was very helpful in making my car purchase smooth. I love my Subaru and appreciate their kindness and attention to detail. smooth. I love my Subaru and appreciate their kindness and attention to detail. More
Other Employees Tagged: Ana Morales
November 19, 2024
This dealership was very friendly and considerate on my purchase of the car. I would definitely recommend this place in the future purchase of the car. I would definitely recommend this place in the future More
Other Employees Tagged: Lance Willhite , Lawrence (5 stars for him)
November 13, 2024
The service department manager needs work customers service and follow up with customers and contact with customer. service and follow up with customers and contact with customer. More
Other Employees Tagged: Brandon Sellier
November 11, 2024
I was miss lead about the repair of body damage to the car. The repair was not done correctly and the damage is still visible and could potentially get worse. car. The repair was not done correctly and the damage is still visible and could potentially get worse. More
Other Employees Tagged: David Gonsalvez
November 09, 2024
Great sales team. Huge shout out to Ana who make the car buying process so smooth! Huge shout out to Ana who make the car buying process so smooth! More
Other Employees Tagged: Ana Morales
October 28, 2024
Good car buying experience. Your salesman, Lawrence Le, was very pleasant to deal with, as was Susan Brown. I give them both five stars. Your salesman, Lawrence Le, was very pleasant to deal with, as was Susan Brown. I give them both five stars. More
Other Employees Tagged: Lawrence Le
October 24, 2024
I like the nice environment and friendly staff. They were also helpful for my questions. They were also helpful for my questions. More
Other Employees Tagged: Jody Vaughn, Kody Traylor
October 23, 2024
Fair and honest deals, knowledgeable staff, the car was delivered in perfect condition on time. No hard sells on stuff you don't need. Friendly people and great after sale followup. delivered in perfect condition on time. No hard sells on stuff you don't need. Friendly people and great after sale followup. More
Other Employees Tagged: Jody Vaughn, Matthew Buckles, Brandon Sellier
October 18, 2024
I can't say enough positive things about Subaru of Gwinnett! This is the nicest and cleanest dealership I've ever visited (which makes a big difference, especially when you come in for regular mainten Gwinnett! This is the nicest and cleanest dealership I've ever visited (which makes a big difference, especially when you come in for regular maintenance). This was the easiest/most pleasant car-buying experience I've ever had. Matthew made the trade-in process seamless, and there was never any pressure to purchase or upgrade to a higher trim (not the case at most dealerships). Susan was great about taking the time to tailor my plan and answer any questions about financing. I love my new Crosstrek and appreciate everything Matthew and Susan did to help! More
Other Employees Tagged: Matthew Buckles, Craig Hooten
October 17, 2024
Great product. Great staff. The most professional group that I have encountered while trying to buy a new vehicle. Great staff. The most professional group that I have encountered while trying to buy a new vehicle. More
Other Employees Tagged: Blake Henley, Craig Hooten