Steven Harris

It so hard to find a service center who will treat woman not like they are idiots! When I first called to make the appointment I was told by Jarad that it was okay to drive my car even though it was leaki not like they are idiots! When I first called to make the appointment I was told by Jarad that it was okay to drive my car even though it was leaking oil and making a rattling noise when I accelerated on the gas which was absolutely wrong. Felt very uncomfortable with they way I was treated by Robert very unprofessional. I have only had my car for 9 months which I purchased there with you guys last April 2024 and that was an amazing experience. I had all my paperwork in order. I do follow up with the Carfax. I brought the vehicle in when due for oil change then one month later for tire rotation. I was told by Robert it was due for but stopped him and said it is not due for anything until 2 months which is a brake check and in March 2025 will be an oil change. Your service center is the only one who has worked on my vehicle since the purchase. I do try and keep up with maintenance on my vehicle but when you come into a service center that looks at you like you have no idea what your talking about is just not right. It's hard enough as it is being single and learning do these things on your own. More

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Was not happy with Robert Pearce or his customer service especially with me being a woman especially with me being a woman More

by CORDOVAM1006 Verified Customer Verified Customer

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Excellent process through the entire sales process. No pressure and well organized. Highly recommend for buying a vehicle! No pressure and well organized. Highly recommend for buying a vehicle! More

by JORDAN@REGALLO.NET Verified Customer Verified Customer

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I was referred to Brian Wilford and due to him being out of town he set me up with a fabulous team, Joe Green, and Robert and everyone in finance were just amazing. I was so well taken care of from the begi of town he set me up with a fabulous team, Joe Green, and Robert and everyone in finance were just amazing. I was so well taken care of from the beginning to the end of my purchase of 2019 Jeep Cherokee, that my husband will be using for a commuter L in More

by TRINASHAIR Verified Customer Verified Customer

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My purchase experience at Lithia Jeep Chrysler of Reno was an exceptional experience. The staff members in sales and finance were friendly, efficient and attentive to my needs (wants) as a customer. I f was an exceptional experience. The staff members in sales and finance were friendly, efficient and attentive to my needs (wants) as a customer. I feel I got a good deal on my new Jeep and was made to feel as a valuable customer. More

by BASCOGENE Verified Customer Verified Customer

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Great service. Very friendly and helpful. Only us lithia for everything. We buy and have our cars serviced there Very friendly and helpful. Only us lithia for everything. We buy and have our cars serviced there More

by Tina Verified Customer Verified Customer

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Good. Not impressed with extended warranty. Lack of coverage from what I was told when purchasing Not impressed with extended warranty. Lack of coverage from what I was told when purchasing More

by NIKKIALISE Verified Customer Verified Customer

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Ashton did an amazing job helping us find our perfect car. The team was knowledgable and very helpful. Such a smooth process. car. The team was knowledgable and very helpful. Such a smooth process. More

by LQBIEHLE Verified Customer Verified Customer

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Great and friendly staff, made the entire process simple got me exactly what I needed got me exactly what I needed More

by SDNOWACKI76 Verified Customer Verified Customer

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This dealership was very clear. They explain everything I needed to know, and answered every question I asked. They explain everything I needed to know, and answered every question I asked. More

by NEEKE1990 Verified Customer Verified Customer

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