Steven Harris
Steven Harris at Lithia Chrysler Jeep of Reno
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Steven Harris

Finance Manager

Lithia Chrysler Jeep of Reno

1050 East Plumb Ln #100
Reno, NV 89502

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4.9
167 Reviews
4.9

167 Reviews

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167 Reviews of Steven Harris

March 06, 2025

Dealership Rating
Employee Rating

Robert was professional, courteous, knowledgeable, respectful and helpful. He explained the different models of Jeeps that we were looking for without any pressure to buy. When we decided to purchase More

by temple.fletcher1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Black

Mar 06, 2025

Lithia Chrysler Jeep of Reno responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. Robert and the team are always happy to help!

March 04, 2025

Dealership Rating
Employee Rating

I found all the Lithia employees extremely professional and nice! I would really recommend this place, they will help you to find the perfect car for you! More

by OFTHETASTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Seibert

Mar 04, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for recommending Lithia Chrysler Jeep of Reno. We're glad our team provided a professional experience and helped you find the right car.

February 16, 2025

Dealership Rating
Employee Rating

It so hard to find a service center who will treat woman not like they are idiots! When I first called to make the appointment I was told by Jarad that it was okay to drive my car even though it was leaki More

by CORDOVAM1006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Robert Pearce , Juan Saenz salesman

Feb 20, 2025

Lithia Chrysler Jeep of Reno responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

February 12, 2025

Dealership Rating
Employee Rating

Was not happy with Robert Pearce or his customer service especially with me being a woman More

by CORDOVAM1006
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Robert Pearce

Feb 15, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

February 02, 2025

Dealership Rating
Employee Rating

Excellent process through the entire sales process. No pressure and well organized. Highly recommend for buying a vehicle! More

by JORDAN@REGALLO.NET
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Moore , Jeffrey Taylor

Feb 02, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for the recommendation and your kind words about Lithia Chrysler Jeep of Reno. We wish you well!

January 26, 2025

Dealership Rating
Employee Rating

I was referred to Brian Wilford and due to him being out of town he set me up with a fabulous team, Joe Green, and Robert and everyone in finance were just amazing. I was so well taken care of from the begi More

by TRINASHAIR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 26, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 26, 2025

Dealership Rating
Employee Rating

My purchase experience at Lithia Jeep Chrysler of Reno was an exceptional experience. The staff members in sales and finance were friendly, efficient and attentive to my needs (wants) as a customer. I f More

by BASCOGENE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenny Rose, Anthony Moore , Ashton Baker (Principal Sales Advisor on my purchase)

Jan 27, 2025

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 23, 2025

Dealership Rating
Employee Rating

Great service. Very friendly and helpful. Only us lithia for everything. We buy and have our cars serviced there More

by Tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for your continued trust in Lithia Chrysler Jeep of Reno. We're glad to be your choice for buying and servicing your vehicles.

January 23, 2025

Dealership Rating
Employee Rating

Good. Not impressed with extended warranty. Lack of coverage from what I was told when purchasing More

by NIKKIALISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jared

Jan 24, 2025

Lithia Chrysler Jeep of Reno responded

Hello, Your feedback is very important to us here. I would like the chance to speak with you about your car-buying experience with our Sales Team regarding the details of your extended warranty on your vehicle. If you would kindly email us with your preferred contact information at a time that works best for you, it would be greatly appreciated. Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

January 20, 2025

Dealership Rating
Employee Rating

Ashton did an amazing job helping us find our perfect car. The team was knowledgable and very helpful. Such a smooth process. More

by LQBIEHLE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Moore , Ashton Baker

Jan 20, 2025

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ashton and our team, and we look forward to working with you again.

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