Steven D'Alterio
Steven D'Alterio at Pacifico Ford
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Steven D'Alterio

Service Advisor

Pacifico Ford

6701 Essington Avenue
Philadelphia, PA 19153

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5.0
95 Reviews

Dealership Experience

33 yrs, 1 mo

5.0

95 Reviews

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95 Reviews of Steven D'Alterio

June 01, 2024

Dealership Rating
Employee Rating

Great Service, quick in and out. Great customer service would definitely recommend to you looking to have your Ford serviced More

by teeteew33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt McGuckin

Jun 04, 2024

Pacifico Ford responded

Hi teeteew33!, Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

January 31, 2024

Dealership Rating
Employee Rating

Always friendly and helpful. Really like the free rides back and forth to pick my car up. Prices are always reasonable. Will always take my car here More

by Jrbprops
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2024

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

January 19, 2024

Dealership Rating
Employee Rating

Quick and reliable service. Price's are a little high add more coupons to your website. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2024

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

December 02, 2023

Dealership Rating
Employee Rating

Outstanding sales. Everyone is professional and friendly. I will be buying all my cars there! More

by dfennema
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 04, 2023

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

October 01, 2023

Dealership Rating
Employee Rating

I was greeted by Steve D. And he was very helpful. He listen to my concerns and made me feel great! The service provided was excellent and made me feel like family. Awesome ex More

by Jkrescanko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2023

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

September 25, 2023

Dealership Rating
Employee Rating

Excellent service. Everyone is always courteous and they get you in and out. They do a really good job of explaining recommendations More

by teeteew33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Bottiglieri

Sep 25, 2023

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 29, 2023

Dealership Rating
Employee Rating

Job was well done and wait time was not long and the info they gave u was spot on More

by Moeandroe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Palermo (Jr.)

Aug 30, 2023

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 14, 2023

Dealership Rating
Employee Rating

THIS IS OUR 4TH FOR SUV THAT WE HAVE PURCHASED FROM NESL AND HIS TEAM IN THE LADT 12 YEARS .PREVIOUSLY WE LEASED THIS TIME WE PURCHASED . THIS IS OUR THIRD EXPLORER. WE LOVE THIS PRODUCT NEAL IS MORE LIKE More

by john pizzi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 14, 2023

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

May 18, 2023

Dealership Rating
Employee Rating

Great service and they are very efficient the mechanic,s know what they are doing and fast More

by Smartearl2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2023

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

March 25, 2023

Dealership Rating
Employee Rating

I scheduled an oil change and a recall checkup on a stearing wheel recall. Never had a recall checkup before. But, everything was done fairly quickly and efficiently. I have a great relationship with R More

by MJG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Watson, Paul Rubin

Mar 27, 2023

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

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