Steve Stephens | Page 39
General Manager
Klaben Chrysler Jeep Dodge Ram
1106 West Main Street
Kent, OH 44240
It's 1983 and I'm still in High School. I started working with my Father who was a Used Car Manager for Cobbledick Buick in Shaker Hts as a lot porter. After graduation, I took on a full-time role with the dealership allowing me to work in Service/Parts/Body shop/New & Used Cars. Ultimately began my career in Sales. In 1993 I started at Klaben Ford. I was able to build a strong customer base and moved up to a management role in the leasing department. In 2005 I moved across the street to Klaben Chrysler Jeep Dodge. I found the change exciting that has now led me to be a store manager. I’ve been with Klaben Auto Stores for over 25 years. A family-owned store completely committed to 100% customer satisfaction involved with our local communities, I’ll be here for another 25 years, God willing. I’m blessed to have my wife, our 4 Children, and 4 Grandkids..so far! and a super staff I work with every day. 330-673-3139 ext. 505
Read moreDealership Experience
32 yrs, 5 mos
Industry Experience
42 yrs, 6 mos
396 Reviews
Write a Review396 Reviews of Steve Stephens
September 28, 2016
Don't be fooled by other area Jeep dealers advertising. I have had experience from both the sales and service side of Klaben customer service, and have been able to see behind the curtain and see how Richa I have had experience from both the sales and service side of Klaben customer service, and have been able to see behind the curtain and see how Richard Klaben and Steve Stephens operates as a company, how well the service department works to take care of you after the sale with maintenance and repair as well as a great experience with the body shop (Damn Deer) For real, even if the Dodge dealer down the road is a few bucks a month less it's the difference between going to Target vs Wal-Mart. It's worth the few bucks. ESPECIALLY if your buying Certified pre owned or Used. More
Other Employees Tagged: Brian Franklin, Corey Graham, Justin Stinnett
September 15, 2016
Best dealership ever! My wife was in need of a newer car. Her 2009 was getting tired. We went to Klaben Chrysler Jeep Dodge Ram and met Steve the manager and Carl Esker o My wife was in need of a newer car. Her 2009 was getting tired. We went to Klaben Chrysler Jeep Dodge Ram and met Steve the manager and Carl Esker one of the sales associates. We told them our budget and they were great. They showed us a huge selection of vehicles, told us everything about them and gave us plenty of options. We found a great car for my wife and were surprised that we were able to get so much for our budget. We were impressed with the customer service. We've purchased many cars in the past...this was by far the best experience. They care about you and that's why they have so many customers who return. More
Other Employees Tagged: Carl Esker, Brian Franklin
September 06, 2016
It was great When it comes to customer service, Klaben treats there customers the same way they do their own family. Nick has been a great friend for the last 6 ye When it comes to customer service, Klaben treats there customers the same way they do their own family. Nick has been a great friend for the last 6 years and he treats his customers the same way he treats his friends. He provides great customer service and is extremely helpful during the entire purchasing process. Steve was extremely kind and was able to help provide me with a great deal on the vehicle I wanted. Brian was great to sit down with! He explained all fianacial details and very helpful. I will be going back to Klaben for future business for a very long time! More
Other Employees Tagged: Nick Brandt, Brian Franklin
September 02, 2016
What a great experience! My daughter and I stopped in to find out about leasing a car. We Weren't even planning on doing anything, but Steve and Nick put us at ease and worked My daughter and I stopped in to find out about leasing a car. We Weren't even planning on doing anything, but Steve and Nick put us at ease and worked a phenomial deal for us! We love our new Jeeps and will be back to lease or maybe even buy again! Thanks Steve and Nick!!! More
Other Employees Tagged: Nick Brandt, Kim Devlin
August 30, 2016
Beyond accommodating, awesome customer service Steve Stephens and Nick Brandt worked incredibly hard with me to accommodate my financial needs. They were both extremely patient, understanding, kind Steve Stephens and Nick Brandt worked incredibly hard with me to accommodate my financial needs. They were both extremely patient, understanding, kind and went the extra mile in every category. More
Other Employees Tagged: Nick Brandt, Kim Devlin
August 26, 2016
Great Experience We have bought six cars from Klaben. Don Jacobs, Steve Stephens, and Brian Franklin are wonderful to work with. They are there to help you and are v We have bought six cars from Klaben. Don Jacobs, Steve Stephens, and Brian Franklin are wonderful to work with. They are there to help you and are very patient in doing so. A car dealership with tons of integrity. I would and have highly recommended this dealership to anyone. More
Other Employees Tagged: Joe Hilliard , Brian Franklin, Don Jacobs, Amber Silver, Justin Stinnett
August 11, 2016
Don Jacobs is #1!! We have purchased/leased over 8 vehicles from Don Jacobs. He really listens to what we want and helps us choose a vehicle to fit our needs. We always We have purchased/leased over 8 vehicles from Don Jacobs. He really listens to what we want and helps us choose a vehicle to fit our needs. We always leave the dealership very happy!! Kelly & Dennis Zimmerman More
Other Employees Tagged: Caleb Jacobs, Don Jacobs
August 05, 2016
Hassle free experience! Caleb was great to work with and made the purchase of a new vehicle relaxing and hassle free! The entire team was great and really went the extra mil Caleb was great to work with and made the purchase of a new vehicle relaxing and hassle free! The entire team was great and really went the extra mile to make my purchase a great experience! More
Other Employees Tagged: Caleb Jacobs, Don Jacobs
August 04, 2016
great people Thanks again to Kerry for saling the jeep to us. We never would of did a lease. But kerry explained in different ways that why wouldn't you want to le Thanks again to Kerry for saling the jeep to us. We never would of did a lease. But kerry explained in different ways that why wouldn't you want to lease. No money down only have it for 3 years and get something else and under warranty. Sweet right. More
Other Employees Tagged: Kerry McFarland
August 01, 2016
Efficient No Nonsense Visit/Purchase I went in knowing what I wanted, where I wanted to be in price and model and extras, and they made sure it happened. Thank you I went in knowing what I wanted, where I wanted to be in price and model and extras, and they made sure it happened. Thank you More
Other Employees Tagged: John Coco III

