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Steve Stephens
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355 Reviews
It's 1983 and I'm still in High School. I started working with my Father who was a Used Car Manager for Cobbledick Buick in Shaker Hts as a lot porter. After graduation, I took on a full-time role with the dealership allowing me to work in Service/Parts/Body shop/New & Used Cars. Ultimately began my career in Sales. In 1993 I started at Klaben Ford. I was able to build a strong customer base and moved up to a management role in the leasing department. In 2005 I moved across the street to Klaben Chrysler Jeep Dodge. I found the change exciting that has now led me to be a store manager. I’ve been with Klaben Auto Stores for over 25 years. A family-owned store completely committed to 100% customer satisfaction involved with our local communities, I’ll be here for another 25 years, God willing. I’m blessed to have my wife, our 4 Children, and 4 Grandkids..so far! and a super staff I work with every day. 330-673-3139 ext. 505
Read moreDealership Experience
31 yrs, 1 mo
Industry Experience
41 yrs, 2 mos
355 Reviews
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355 Reviews of Steve Stephens
December 20, 2024
I drove to Klaben due to your large inventory. I then had the pleasure of working with Paul Cunningham. I usually buy a new car every 2-3 years so I have a lot of experience with this process. Pau I then had the pleasure of working with Paul Cunningham. I usually buy a new car every 2-3 years so I have a lot of experience with this process. Paul was by far the best sales person I have ever had. The process was seamless. I was able to get out of my 2 month old grand Cherokee that I was not happy with and into a Jeep Wrangler that I am very happy with. All within a price range that made me very satisfied. I even tried to find contact with Stellantis to let them know how awesome Paul was. Unfortunately, I cannot find a contact with them. I am hoping Paul is treated well as he is an excellent asset to your business More
by nimar24
Verified CustomerOther Employees Tagged: Paul Cunningham
December 10, 2024
It's a great company to purchase a vehicle and the sales staff, Josh Stephens, represents it well. staff, Josh Stephens, represents it well. More
by Ann
Other Employees Tagged: Josh Stephens
December 10, 2024
I have leased a bunch of vehicles from Klaben but working with Josh was not only easy but he made it enjoyable to be at the dealership! with Josh was not only easy but he made it enjoyable to be at the dealership! More
by astephens
Other Employees Tagged: Josh Stephens
December 06, 2024
Would highly recommend Steve Stephens and crew for car purchases. They make car buying simple and easy. purchases. They make car buying simple and easy. More
by ABroks
Other Employees Tagged: Josh Stephens
November 20, 2024
Shi Bryan helped me with what I needed. Very knowledgeable and gave me the best experience. Very knowledgeable and gave me the best experience. More
by Filippino8882
Other Employees Tagged: Brian Franklin, Gregory Makoski, Shi Crockett, Joby Bacher
November 20, 2024
Chris Hamilton and Cassey Shaw were Extremely helpful and knowledgeable about the jeep and the leasing process. knowledgeable about the jeep and the leasing process. More
by jycbowers
Other Employees Tagged: Brian Franklin, Christopher Hamilton, Casey Shaw
November 05, 2024
World Class Operation. ...will only due business with Rich Klaben and his team. Rich Klaben and his team is the best in the business and I have the utmost respect for how ...will only due business with Rich Klaben and his team. Rich Klaben and his team is the best in the business and I have the utmost respect for how he treats me and my family. Scott Phelps More
by scott.phelps
Other Employees Tagged: Don Jacobs, Brian Franklin, Joby Bacher, Josh Stephens , Christine Klaben
October 23, 2024
The guys that helped me were absolutely amazing! I could not have asked for better people to help me. They did everything they can to help me during this transition into a new vehicle. I am so happy I could not have asked for better people to help me. They did everything they can to help me during this transition into a new vehicle. I am so happy with them! More
by 97sunfire
Other Employees Tagged: Brian Franklin , Ricardo Farone
September 27, 2024
The dealership was great to work with. I leased a new truck and was unhappy with some issues that were a result of my decision, not the dealership, and they went above and beyond to assure I leased a new truck and was unhappy with some issues that were a result of my decision, not the dealership, and they went above and beyond to assure I was happy with the end result. Everything worked out perfect in the end and all the staff was great to work with. I would absolutely recommend this dealership and will definitely consider them for any future purchases. More
by cshrodek
Other Employees Tagged: Jeffrey Beane, Joby Bacher , Evan Rowan
September 09, 2024
Klaben made it easy to lease my new 2024 Jeep Compass. Josh Stephens explained everything along the way & even filled my gas tank & set up all my connectivity!!!! Josh Stephens explained everything along the way & even filled my gas tank & set up all my connectivity!!!! More
by JRUGGS23
Other Employees Tagged: Josh Stephens
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