It's 1983 and I'm still in High School. I started working with my Father who was a Used Car Manager for Cobbledick Buick in Shaker Hts as a lot porter. After graduation, I took on a full-time role with the dealership allowing me to work in Service/Parts/Body shop/New & Used Cars. Ultimately began my career in Sales. In 1993 I started at Klaben Ford. I was able to build a strong customer base and moved up to a management role in the leasing department. In 2005 I moved across the street to Klaben Chrysler Jeep Dodge. I found the change exciting that has now led me to be a store manager. I’ve been with Klaben Auto Stores for over 25 years. A family-owned store completely committed to 100% customer satisfaction involved with our local communities, I’ll be here for another 25 years, God willing. I’m blessed to have my wife, our 4 Children, and 4 Grandkids..so far! and a super staff I work with every day. 330-673-3139 ext. 505
Read moreDealership Experience
31 yrs
Industry Experience
41 yrs, 1 mo
351 Reviews
Write a Review351 Reviews of Steve Stephens
November 20, 2024
Shi Bryan helped me with what I needed. Very knowledgeable and gave me the best experience. Very knowledgeable and gave me the best experience. More
Other Employees Tagged: Brian Franklin, Gregory Makoski, Shi Crockett, Joby Bacher
November 20, 2024
Chris Hamilton and Cassey Shaw were Extremely helpful and knowledgeable about the jeep and the leasing process. knowledgeable about the jeep and the leasing process. More
Other Employees Tagged: Brian Franklin, Christopher Hamilton, Casey Shaw
November 05, 2024
World Class Operation. ...will only due business with Rich Klaben and his team. Rich Klaben and his team is the best in the business and I have the utmost respect for how ...will only due business with Rich Klaben and his team. Rich Klaben and his team is the best in the business and I have the utmost respect for how he treats me and my family. Scott Phelps More
Other Employees Tagged: Don Jacobs, Brian Franklin, Joby Bacher, Josh Stephens , Christine Klaben
October 23, 2024
The guys that helped me were absolutely amazing! I could not have asked for better people to help me. They did everything they can to help me during this transition into a new vehicle. I am so happy I could not have asked for better people to help me. They did everything they can to help me during this transition into a new vehicle. I am so happy with them! More
Other Employees Tagged: Brian Franklin , Ricardo Farone
September 27, 2024
The dealership was great to work with. I leased a new truck and was unhappy with some issues that were a result of my decision, not the dealership, and they went above and beyond to assure I leased a new truck and was unhappy with some issues that were a result of my decision, not the dealership, and they went above and beyond to assure I was happy with the end result. Everything worked out perfect in the end and all the staff was great to work with. I would absolutely recommend this dealership and will definitely consider them for any future purchases. More
Other Employees Tagged: Jeffrey Beane, Joby Bacher , Evan Rowan
September 09, 2024
Klaben made it easy to lease my new 2024 Jeep Compass. Josh Stephens explained everything along the way & even filled my gas tank & set up all my connectivity!!!! Josh Stephens explained everything along the way & even filled my gas tank & set up all my connectivity!!!! More
Other Employees Tagged: Josh Stephens
September 09, 2024
Shi did an amazing job helping get my dream Jeep grand Cherokee. I will definitely be back for my next one Cherokee. I will definitely be back for my next one More
Other Employees Tagged: Shi Crockett, Joby Bacher
September 04, 2024
I had a great experience from start to finish buying my Jeep Wrangler from them Jeep Wrangler from them More
Other Employees Tagged: Brian Franklin
August 30, 2024
I am loving my new vehicle and the team at Klaben made the experience very pleaseant. Ken, Steve and Brian were very easy to deal with and made the whole process of getting into a new vehicle very easy the experience very pleaseant. Ken, Steve and Brian were very easy to deal with and made the whole process of getting into a new vehicle very easy. I never had a doubt that dealing with Klaben was the right choice for our family's new vehicle. More
Other Employees Tagged: Brian Franklin, Ken Harris
August 29, 2024
It was a pleasure dealing with everyone at Klaben. Everyone was pleasant and professional. The store was clean and there was plenty of cars to choose from. Everyone was pleasant and professional. The store was clean and there was plenty of cars to choose from. More
Other Employees Tagged: Brian Franklin, Gregory Makoski