Steve Saunders
Steve Saunders at Nucar Mazda of New Castle

Steve Saunders

Pre-Owned Sales Manager

Nucar Mazda of New Castle

172 N. Dupont Hwy
New Castle, DE 19720

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rated
11 Reviews

Steve has been with Nucar for over 8 years and in our industry much longer than that.

not yet
rated

11 Reviews

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11 Reviews of Steve Saunders

October 28, 2024

Dealership Rating
Employee Rating

From start to finish the best car buying experience I’ve ever had. Mike Johnson was knowledgeable and answered all of my questions with ease. All of the Sales Managers were amazing and appreciated me as a c More

by Steventennis15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 28, 2024

Nucar Mazda of New Castle responded

Thank you for sharing your experience! We're delighted to hear that Mike and our sales managers made this your best car-buying experience. Your kind words mean a lot to us, and we’re grateful for the opportunity to serve you. Enjoy your new car, and thank you for choosing us!

August 03, 2021

Dealership Rating
Employee Rating

Everyone was very kind (especially my sales agent, Mario Hudson), extremely knowledgeable, very helpful in finding the vehicle for me! As a first time car buyer, I couldn’t have asked for a more pleasant pr More

by Jasmintimbers
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: MARIO HUDSON

Aug 06, 2021

Nucar Mazda of New Castle responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. - The Nucar Mazda Team

April 07, 2021

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Employee Rating

I recently bought the CX-5 carbon edition from Nucar Mazda. I reached out to many dealerships to locate this car. Steven the sales manager reached out to me personally and through email. and then Ken a More

by jeromepatterson1991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Chin , Thomas Soo / Finance Manager

Apr 12, 2021

Nucar Mazda of New Castle responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. - The Nucar Mazda Team

December 20, 2019

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Employee Rating

I really appreciate this team’s kindness and patience tonight. They were professional and knowledgeable. Thanks for making right on a bad situation ! Thank you! More

by Jillian.evans
Recommend Dealer
Yes

Other Employees Tagged: Juan Matthews, Ray Romano, Tony S, and Ed Woodringer

Jan 02, 2020

Nucar Mazda of New Castle responded

Jillian, thank you for leaving us such an awesome response! We appreciate the kind words and hope to see you again. Take care!

October 08, 2019

Dealership Rating

excellent service and repairs. I have been coming to John STIDHAM for many ,many moons (years) with my MAZDA vehicles for service.He is the BEST! I will continue as long as JOHN is More

by BILL&KATHY BURAWSKI
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Stidham, Dan Stanitski , Mitch Miller, Bob Saunders

Oct 15, 2019

Nucar Mazda of New Castle responded

Bill & Kathy, thank you for leaving us this feedback! We're always here for your next sale or service!

June 14, 2019

Dealership Rating
Employee Rating

Very good! Excellent responsiveness by our salesman, Juan Matthews. Sam the money man was also excellent. Steve the manager was very friendly. The price was a More

by JimmyC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Juan Matthews, Sam

Jun 14, 2019

Nucar Mazda of New Castle responded

Jimmy, thanks for leaving such a positive rating! We hope to see you again soon.

November 02, 2018

Dealership Rating
Employee Rating

New purchase The dealership was very nice and attentive from the first time we stepped in. No pressure. Willing to work with me. It was my daughters first c More

by Dmastrota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jay Mikesell , Dave Carsch, Bob Saunders

July 27, 2018

Dealership Rating
Employee Rating

Oil change Fine - Melissa, John Stidham, and entire service team. I am a longstanding customer of 20+ years for sales and service. Will always recommend to othe More

by Ridiculous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Stidham , Melissa - service

Aug 02, 2018

Nucar Mazda of New Castle responded

Hi, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

December 01, 2012

Dealership Rating

i called steve about a truck they just got in on the used lot, he waited after hours for me to come look and test drive the truck. next day i got the truck.steve is very down to earth and easy to deal with t More

by trucker69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 04, 2012

Nucar Mazda of New Castle responded

Thank you for your review and recent truck purchase! We aim for total client satisfaction before, during and after the sale, and our staff does their best to accommodate our client's particular needs. Steve will be so pleased by your kind words about him and our dealership. We look forward to seeing you again in the future, in the mean time enjoy your truck! Please let us know if you need anything. Remember to follow us on Facebook to keep up on the latest news and specials. Regards, Chris Dagesse Nucar Mazda

September 15, 2012

Dealership Rating

We have been a customer of this dealership for over five years and first of all I must say the service department is the best. We had a very very good experience with Steve and Mike. They were extrememly More

by Gloriabyars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Spencer, Sam O Dongkara

Sep 17, 2012

Nucar Mazda of New Castle responded

Congratulations on your new Mazda and thank you for your recommendation! Our professional sales and service staff is trained to focus on our customer’s needs and we are so pleased you experienced that during you recent visit. Steve will be thrilled you have mentioned him by name and by your kind words about our dealership! We appreciate your previous service patronage and we look forward to seeing you again. Please let us know if you need anything. Remember to follow us on Facebook to keep up on the latest news and events. Regards, Chris Dagesse Nucar Mazda

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