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Rob Schneider
Rob Schneider at Nucar Mazda of New Castle

Rob Schneider

Service Manager

Nucar Mazda of New Castle

172 N. Dupont Hwy
New Castle, DE 19720

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4.7
26 Reviews
4.7

26 Reviews

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26 Reviews of Rob Schneider

May 25, 2026

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Employee Rating

The attendant I checked in and out with at the service center desk in the back was exceptional and very friendly, helpful and great sense of humor. It made the task of an oil change on a rainy day much mo More

by ONTHEWATER24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Ward

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May 25, 2026

Nucar Mazda of New Castle responded

Thank you for your review! We're glad you had an exceptional experience at Nucar Mazda of New Castle, especially with our service center attendant. It’s great to know that we could make your oil change enjoyable, even on a rainy day. We appreciate your feedback about the inspection video as well and look forward to serving you again! The Nucar Mazda Team

May 20, 2026

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Great service and staff is friendly and reliable. I wouldn’t go anywhere else for service on my automobile. More

by dhmcfarland402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Ward

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May 20, 2026

Nucar Mazda of New Castle responded

Thank you for the review! We truly appreciate your kind words about our service and staff at Nucar Mazda of New Castle. It’s great to hear that you feel confident coming to us for your automobile needs. We look forward to seeing you again! The Nucar Mazda Team

May 18, 2026

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Always polite and accommodating. Quick service. I like the 360 view of the service that was done. More

by MBNAKAI
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Ward , William

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May 19, 2026

Nucar Mazda of New Castle responded

Thank you for your awesome feedback! We're glad to hear that you appreciated our polite and accommodating service at Nucar Mazda of New Castle. It's great to know that you enjoyed the quick service and the 360 view of the work done. We look forward to seeing you again soon! The Nucar Mazda Team

May 16, 2026

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The customer service was excellent. I would highly recommend this dealership for all automotive needs. The staff was friendly, informative and helpful. I would certainly use them aga More

by Dortay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Ward

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May 16, 2026

Nucar Mazda of New Castle responded

Thank you for your wonderful review! We appreciate your kind words about our customer service and staff at Nucar Mazda of New Castle. It's great to hear that you found our team friendly and helpful. We look forward to assisting you again in the future for all your automotive needs. The Nucar Mazda Team

May 09, 2026

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People were friendly, video was comprehensive and service was prompt. I would use NUCAR again! More

by dennisp37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Ward

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May 10, 2026

Nucar Mazda of New Castle responded

Thank you for your wonderful review, Dennis! We're thrilled to hear that you found our team friendly and our service prompt. It's great to know that you appreciated the comprehensive video as well. We look forward to serving you again at Nucar Mazda of New Castle! - The Nucar Mazda Team

May 07, 2026

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There is nothing professional in this place, if you need a good service, better go to another place than this place. More

by cristianchj10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Melissa Ward

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May 07, 2026

Nucar Mazda of New Castle responded

Thank you for sharing your experience with us, Cristian. We understand your concerns about the level of service you received at Nucar Mazda of New Castle. Your feedback is valuable, and we encourage you to reach out to us directly to discuss this matter further. We strive to maintain high standards and appreciate your input as we work to improve. - The Nucar Mazda Team

May 05, 2026

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Friendly and helpful staff. Had a good experience with Nucar Mazda of New Castle! Thanks More

by Liddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Ward

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May 05, 2026

Nucar Mazda of New Castle responded

Thank you for your feedback, Liddy! We’re glad to hear you had a good experience with our friendly and helpful staff at Nucar Mazda of New Castle. We appreciate your support and look forward to assisting you again! The Nucar Mazda Team

May 03, 2026

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Employee Rating

Great desk service always nice greeting when coming in from the service door, building is always clean and notified promptly when service completed More

by gabemcl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Ward

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May 04, 2026

Nucar Mazda of New Castle responded

Glad you shared your experience with us, Gabe! We're pleased to hear that you appreciate the great service and clean environment at Nucar Mazda of New Castle. Our team takes pride in providing a welcoming atmosphere and timely updates. We look forward to seeing you again soon! The Nucar Mazda Team

April 28, 2026

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One of the best dealerships in the tri-state area. They are attentive, courteous, and highly efficient. I can't think of another place that I would want to do business with. More

by regangoldstien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Stidham, Melissa Ward, Sam Odongkara

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Apr 28, 2026

Nucar Mazda of New Castle responded

Thank you for the incredible compliment! We’re honored to be your top choice and truly appreciate your kind words about our team. We look forward to continuing to serve you!

April 26, 2026

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Employee Rating

I'm missing a tire stem cap. Silver with american flag. Overall very pleased . Thank you More

by franksz3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Ward

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Apr 26, 2026

Nucar Mazda of New Castle responded

Thank you for your valuable feedback, Frank! It’s great to know your overall experience at Nucar Mazda of New Castle was a positive one. The note about the missing tire stem cap is appreciated and helps the team improve, and support is always here if anything else comes up as your journey continues. The Nucar Mazda Team

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