Melissa Ward

Nucar Mazda of New Castle responded

Thank you for the incredible compliment! We’re honored to be your top choice and truly appreciate your kind words about our team. We look forward to continuing to serve you!

Nucar Mazda of New Castle responded

Thank you for your valuable feedback, Frank! It’s great to know your overall experience at Nucar Mazda of New Castle was a positive one. The note about the missing tire stem cap is appreciated and helps the team improve, and support is always here if anything else comes up as your journey continues. The Nucar Mazda Team

Nucar Mazda of New Castle responded

Thank you for your kind words! We truly appreciate your positive feedback about our polite staff and prompt service at Nucar Mazda of New Castle. It’s wonderful to know that you have a consistently great experience with us. We look forward to seeing you again soon! The Nucar Mazda Team

Nucar Mazda of New Castle responded

Thank you for sharing your experience. We understand how important it is for scheduled appointments to be completed within a reasonable timeframe, especially for routine services like an oil change and addressing a concern such as a squeak. Your feedback provides valuable insight for Nucar Mazda of New Castle as we review our service timing and workflow. Please contact us directly if you’d like to discuss your visit further. We are committed to improving efficiency and ensuring customers receive more timely updates and a smoother overall service experience. The Nucar Mazda Team

Nucar Mazda of New Castle responded

Thank you for your wonderful review! We’re thrilled to hear that you are happy with our video service and appreciate our honesty at Nucar Mazda of New Castle. We strive to provide only the necessary services to keep your vehicle in top shape. Looking forward to seeing you again for your next service! The Nucar Mazda Team

Nucar Mazda of New Castle responded

Thank you for your wonderful review, Jazz! We appreciate your feedback about the helpfulness of our team at Nucar Mazda of New Castle. It's fantastic that you found the information on repairs and services clear and helpful. We look forward to assisting you again in the future! The Nucar Mazda Team

Nucar Mazda of New Castle responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the communication during your service at Nucar Mazda of New Castle. While we're glad to hear your car is running well, we understand how important clear communication is. We encourage you to reach out to us directly if you have any further concerns or need assistance. Your input helps us enhance our service. Thank you for choosing us. The Nucar Mazda Team

Nucar Mazda of New Castle responded

Thank you for your review, Dorene! We’re happy to hear you appreciated the customer service at Nucar Mazda of New Castle. Our team strives to make every customer feel involved and valued during their vehicle process. We look forward to seeing you again soon! The Nucar Mazda Team

Nucar Mazda of New Castle responded

Thank you for your wonderful review! We're pleased to hear that you had a great experience at Nucar Mazda of New Castle with your Mazda CX-5 service. Our mechanics take pride in providing high-quality service and keeping you informed through video reviews. We appreciate your feedback and look forward to seeing you again for your next service! The Nucar Mazda Team

Nucar Mazda of New Castle responded

Thank you for your fantastic review! We’re thrilled to hear that you found our team at Nucar Mazda of New Castle to be professional, timely, and knowledgeable. Your feedback is greatly appreciated, and we’re always looking for ways to enhance our services. Looking forward to seeing you again soon! The Nucar Mazda Team