Always happy with the service at NuCar Mazda and won’t
trust my newer vehicle to anyone else. Courteous service and timely. Appreciate the honesty of staff in not recommending anything that doesn’t need t
trust my newer vehicle to anyone else. Courteous service and timely. Appreciate the honesty of staff in not recommending anything that doesn’t need to be done.
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by fcalhoun01
Verified Customer
Verified Customer
Service Price Transparency
Sep 13, 2026 -
Nucar Mazda of New Castle responded
Honesty and courtesy guide every service we perform on your Mazda CX-5. Knowing you trust us and appreciate our straightforward advice means a lot to our team. Thank you for continuing to choose our service department.
Everyone Loves a Nucar!
You changed the oil pan but didn’t change the oil?
That doesn’t make any sense. And if you have to do an alignment why couldn’t you have rotated and balanced them before you put them back on? They wer
That doesn’t make any sense. And if you have to do an alignment why couldn’t you have rotated and balanced them before you put them back on? They were already off the car. It seems as though you just want to charge more money for services that should be included since the tires were literally off the car already.
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by melissa.kuesel
Verified Customer
Verified Customer
Service Price Transparency
Sep 06, 2026 -
Nucar Mazda of New Castle responded
Thank you for sharing your experience with us, Melissa. We appreciate your feedback and understand your concerns regarding the oil pan and alignment services at Nucar Mazda of New Castle. We strive to provide thorough and efficient service while ensuring that every customer feels valued and informed.
If you would like to discuss this further, please feel free to reach out to us directly. Your satisfaction is our priority, and our team remains committed to continuously improving the service provided.
- The Nucar Mazda Team
My car sounds and rides and handles and accelerates worse
than it did before I brought it in. My wheels feel like they’re going to fall off, it’s making weird clanking sounds, the transmission sounds funny a
than it did before I brought it in. My wheels feel like they’re going to fall off, it’s making weird clanking sounds, the transmission sounds funny and the suspension just is a whole lot worse than when I brought it in.
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by melissa.kuesel
Verified Customer
Verified Customer
Service Price Transparency
Sep 06, 2026 -
Nucar Mazda of New Castle responded
Melissa, thank you for sharing your insights regarding the performance of your vehicle after your recent visit to Nucar Mazda of New Castle. Your feedback is valuable, and it is our goal to ensure that your vehicle meets our high standards. Please reach out to us directly to discuss these issues in more detail. Our team is dedicated to continually improving our service and creating a better customer experience.
- The Nucar Mazda Team
I was pleased to know my brake pads are covered under a
lifetime warranty. Great service
lifetime warranty. Great service
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by NIAH1691
Verified Customer
Verified Customer
Service Price Transparency
Aug 09, 2026 -
Nucar Mazda of New Castle responded
Thank you for your feedback! We're glad to hear you were pleased with the service at Nucar Mazda of New Castle and that your brake pads are covered under a lifetime warranty. It's our goal to provide great service to all our customers. If there’s anything we can do to make your future visits even better, we’d love to hear your suggestions. We look forward to assisting you again in the future!
The Nucar Mazda Team
Have been using Nucar for car service for years excellent
service
Friendly people keep you updated and complete service in timely manner
Also reasonable pricing
service
Friendly people keep you updated and complete service in timely manner
Also reasonable pricing
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by Eileen
Verified Customer
Verified Customer
Service Price Transparency
Jul 28, 2026 -
Nucar Mazda of New Castle responded
Thank you for your fantastic feedback, Eileen! We truly appreciate your loyalty to Nucar Mazda of New Castle and are thrilled to hear that you consistently receive excellent service from our friendly team. We strive to keep our customers updated and provide timely service at reasonable prices. Looking forward to seeing you again for your next service!
The Nucar Mazda Team
As always, all required service was performed quickly and
completely. I was advised of two addition items that required attention (air filter and cabin filter) and I authorized their replacement as well. I w
completely. I was advised of two addition items that required attention (air filter and cabin filter) and I authorized their replacement as well. I will continue to bring my vehicle to Nucar Mazda whenever service is needed.
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by JIMYBEE
Verified Customer
Verified Customer
Service Price Transparency
Jul 24, 2026 -
Nucar Mazda of New Castle responded
Thank you for your kind words, Jimybee! We truly appreciate your trust in Nucar Mazda of New Castle for your vehicle's service needs. It's great to hear that our team was able to assist you efficiently and keep you informed about the additional maintenance. Looking forward to seeing you again for your next service!
The Nucar Mazda Team
Always good service.
I feel taken care of. Service is always done in a timely manner.
I feel taken care of. Service is always done in a timely manner.
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by BONNIRABBIT
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Melissa Ward
Jul 16, 2026 -
Nucar Mazda of New Castle responded
Thank you for your wonderful review, Bonni! We’re delighted to hear that you consistently receive good service and feel well taken care of at Nucar Mazda of New Castle. Timely service is important to us, and our team is glad we could meet your expectations. We look forward to seeing you again soon!
The Nucar Mazda Team
Very Professional, clean, keeps you up to date on your
vehicle service and works with you to get you back on the road quickly! I have been coming to Nurcar for over 7 yrs and never unsatisfied! Keep up th
vehicle service and works with you to get you back on the road quickly! I have been coming to Nurcar for over 7 yrs and never unsatisfied! Keep up the Great Work! Thank You!
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by Paula
Verified Customer
Verified Customer
Service Price Transparency
Jul 11, 2026 -
Nucar Mazda of New Castle responded
Paula, thank you for your kind words and for being a loyal customer for over 7 years! We are thrilled to hear that you appreciate our professionalism and commitment to keeping you informed about your vehicle's service. Your satisfaction means a lot to us, and we look forward to continuing to provide you with great service in the future. Thanks again for your support!
The Nucar Mazda Team
I purchased my vehicle here and always bring back here
for service. Is usually convenient and the service goes in my vehicles maintenance file/records.
for service. Is usually convenient and the service goes in my vehicles maintenance file/records.
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by mzserf
Verified Customer
Verified Customer
Service Price Transparency
Jul 11, 2026 -
Nucar Mazda of New Castle responded
Thank you for your amazing review! We’re so glad to hear that your experience with Nucar Mazda of New Castle has been positive and that you find our service convenient. Keeping your vehicle’s maintenance records up-to-date is important, and we’re glad to assist you with that. We look forward to serving you again in the future!
The Nucar Mazda Team
Nucar Mazda service department is the best out there
regarding quality of service and fair pricing.
regarding quality of service and fair pricing.
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by JIMANDKATHY99
Verified Customer
Verified Customer
Service Price Transparency
Jul 11, 2026 -
Nucar Mazda of New Castle responded
Thank you for your kind words, Kathy! We’re delighted to hear that you had a great experience with our service department at Nucar Mazda of New Castle. Our team strives to provide quality service and fair pricing for all our customers. We look forward to seeing you again!
The Nucar Mazda Team