Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Melissa Ward
Melissa Ward at Nucar Mazda of New Castle

Melissa Ward | Page 2

Service Advisor

Nucar Mazda of New Castle

172 N. Dupont Hwy
New Castle, DE 19720

4.8
63 Reviews
4.8

63 Reviews

Write a Review

63 Reviews of Melissa Ward

July 03, 2026

Dealership Rating
Employee Rating

Always polite and efficient. Take good care of my car. Keep you up to date on repairs. More

by SBAYNARD17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mario Hudson , William

Report | Print
Jul 04, 2026

Nucar Mazda of New Castle responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience with us at Nucar Mazda of New Castle. Our team always aims to provide polite and efficient service while keeping you informed about your vehicle. We look forward to taking care of your car again in the future! The Nucar Mazda Team

July 03, 2026

Dealership Rating
Employee Rating

Nucar New Castle was very detailed and super friendly when communicating the issues with my vehicle. More

by dscsdwew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Schneider

Report | Print
Jul 04, 2026

Nucar Mazda of New Castle responded

Thank you for your kind words! We are glad to hear that you had a positive experience with Nucar Mazda of New Castle and appreciated our detailed and friendly communication regarding your vehicle. Our team strives to provide excellent service and we look forward to assisting you again in the future! The Nucar Mazda Team

June 29, 2026

Dealership Rating
Employee Rating

…arrived late due to traffic and was accepted warmly, treated respectfully and service was still completed very quickly…great service experience… thank you… More

by jaa225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 29, 2026

Nucar Mazda of New Castle responded

Thank you for your wonderful review! We're thrilled to hear that you had a great service experience with us at Nucar Mazda of New Castle, even with the traffic delays. Your kind words about our team's warm welcome and efficient service are greatly appreciated. We look forward to seeing you again soon! The Nucar Mazda Team

June 26, 2026

Dealership Rating
Employee Rating

I purchased my last 2 Mazdas here and have always used their service department for the vehicles. I drive from NJ to DE Dealership because I can usually get an appointment relatively quickly and they keep More

by mzserf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Stidham

Report | Print
Jun 26, 2026

Nucar Mazda of New Castle responded

Thank you for sharing your experience with Nucar Mazda of New Castle! We’re thrilled to hear that you’ve chosen us for your Mazda purchases and service needs. It’s wonderful to know that our quick appointment scheduling and maintenance records have been beneficial for you. Our team appreciates your feedback on our service coupons as well! If you have any suggestions on how we can serve you better, please feel free to reach out. Hoping to have the opportunity to provide an even better experience in the future! - The Nucar Mazda Team

June 23, 2026

Dealership Rating
Employee Rating

The manager John was so helpful in breaking everything down so we were not surprised by what was owed when we got there. I appreciate transparency. Will recommend. More

by KSDM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Stidham, Rob Schneider

Report | Print
Jun 23, 2026

Nucar Mazda of New Castle responded

Thank you for your great review! It's wonderful to hear that John provided you with the transparency and assistance you appreciated during your visit to Nucar Mazda of New Castle. Your recommendation means a lot to us, and we look forward to welcoming you back in the future! The Nucar Mazda Team

June 23, 2026

Dealership Rating
Employee Rating

My experience with Nucar was great. I bought my car in the get it looked at for a loud noise. Come to find out it was going to cost me 4700 to get fixed. I decided to look into buying a More

by Jaimefaber81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Stanitski, Rob Schneider

Report | Print
Jun 23, 2026

Nucar Mazda of New Castle responded

Thank you for your wonderful review, Jaime! We’re thrilled to hear that you had a great experience at Nucar Mazda of New Castle. It’s fantastic that Dan was able to assist you with your car purchase and provide you with the professionalism and knowledge you deserve. We hope you enjoy your new car and look forward to seeing you again soon! The Nucar Mazda Team

June 15, 2026

Dealership Rating
Employee Rating

Most of the people have been very helpful to assist me with ongoing problems with 2026 CX5. More

by hootiejopkins
Recommend Dealer
Yes

Other Employees Tagged: Steve Saunders, Michael Johnson, Mike Lamma

Report | Print
Jun 15, 2026

Nucar Mazda of New Castle responded

Thank you for your feedback, Hootie! Our team appreciates your acknowledgment of our team's assistance with your ongoing issues with the 2026 Mazda CX-5. Your experience is important to us, and we’re here to help. If you need further assistance, please don’t hesitate to reach out to Nucar Mazda of New Castle. We look forward to supporting you! The Nucar Mazda Team

June 14, 2026

Dealership Rating
Employee Rating

Preferred new car dealer in Delaware with a trusted service department that I can rely on and recommend. More

by RCMCDEVITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Stidham, Chuck Maynard, Mario Hudson, Rob Schneider

Report | Print
Jun 14, 2026

Nucar Mazda of New Castle responded

Thank you for your wonderful review! We truly appreciate your recommendation and are thrilled to hear that you trust Nucar Mazda of New Castle as your preferred car dealer and service department. Looking forward to assisting you again in the future! The Nucar Mazda Team

June 11, 2026

Dealership Rating
Employee Rating

Great service was provided in a timely manner . Would recomnend to other Mazda auto owners More

by djh1one@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 11, 2026

Nucar Mazda of New Castle responded

Thank you for your kind words! We're thrilled to hear that you received great service at Nucar Mazda of New Castle. Your recommendation means a lot to us, and we appreciate you sharing your experience. We look forward to serving you again in the future! The Nucar Mazda Team

June 11, 2026

Dealership Rating
Employee Rating

I recently brought my new CX-90 in for ceramic coating and had a great experience. The service team was friendly, professional, and kept me informed throughout the process. The loaner vehicle was apprecia More

by madison.green13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Schneider

Report | Print
Jun 11, 2026

Nucar Mazda of New Castle responded

Thank you for your feedback, Madison! We’re happy to hear you had a great experience with the ceramic coating service for your new Mazda CX-90 at Nucar Mazda of New Castle. Our team is dedicated to providing excellent service, and it's great to know they kept you informed and made your visit enjoyable. We look forward to seeing you again! The Nucar Mazda Team

1
2
3
...
7

Dealership Inventory (302 Vehicles)

used 2022 Chevrolet Silverado 1500 car, priced at $34,698
2022 Chevrolet Silverado 1500
used
White exterior
Automatic
Four-wheel Drive
$34,698
View Details
new 2026 Mazda CX-50 car, priced at $36,733
2026 Mazda CX-50
new
Polymetal Gray Metallic exterior
Automatic
All-wheel Drive
$36,733
View Details
new 2026 Mazda Mazda3 car, priced at $38,079
2026 Mazda Mazda3
new
Soul Red Crystal Metallic exterior
Automatic
All-wheel Drive
$38,079
View Details
new 2026 Mazda CX-5 car, priced at $37,029
2026 Mazda CX-5
new
Rhodium White Metallic exterior
Automatic
All-wheel Drive
$37,029
View Details
new 2026 Mazda CX-5 car, priced at $35,904
2026 Mazda CX-5
new
Navy Blue Mica exterior
Automatic
All-wheel Drive
$35,904
View Details
new 2026 Mazda CX-30 car, priced at $36,184
2026 Mazda CX-30
new
Jet Black Mica exterior
Automatic
All-wheel Drive
$36,184
View Details
View All Inventory