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Melissa Ward
Melissa Ward at Nucar Mazda of New Castle

Melissa Ward | Page 3

Service Advisor

Nucar Mazda of New Castle

172 N. Dupont Hwy
New Castle, DE 19720

4.8
63 Reviews
4.8

63 Reviews

Write a Review

63 Reviews of Melissa Ward

June 07, 2026

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Employee Rating

Great customer service Good service John made sure we got service when we needed it More

by MILCAEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Schneider

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Jun 08, 2026

Nucar Mazda of New Castle responded

Thank you for the fantastic review! We’re delighted to hear that you experienced great customer service at Nucar Mazda of New Castle. We appreciate your kind words about John and are glad he was able to assist you with your service needs. Looking forward to seeing you again! The Nucar Mazda Team

June 04, 2026

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Employee Rating

I have purchased numerous cars from Michael and Nucar and the friendly, supportive service I have received has been great! More

by roger63
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Recommend Dealer
Yes

Other Employees Tagged: Steve Saunders, Michael Johnson, Sam Odongkara

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Jun 05, 2026

Nucar Mazda of New Castle responded

Thank you for your wonderful review, Roger! We're thrilled to hear that you've had a great experience with Michael and our team at Nucar Mazda of New Castle. Your continued support means a lot to us. We look forward to assisting you with your future car purchases! The Nucar Mazda Team

May 31, 2026

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Employee Rating

Always feel work is done correctly and in timely manor Trust them with my car More

by Roberts
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Schneider

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Jun 01, 2026

Nucar Mazda of New Castle responded

Thank you for your wonderful review! We're thrilled to hear that you always feel confident in the work we do at Nucar Mazda of New Castle. Your trust means a lot to us, and we look forward to continuing to provide you with timely and reliable service. Please visit us again soon! The Nucar Mazda Team

May 25, 2026

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The attendant I checked in and out with at the service center desk in the back was exceptional and very friendly, helpful and great sense of humor. It made the task of an oil change on a rainy day much mo More

by ONTHEWATER24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Schneider

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May 25, 2026

Nucar Mazda of New Castle responded

Thank you for your review! We're glad you had an exceptional experience at Nucar Mazda of New Castle, especially with our service center attendant. It’s great to know that we could make your oil change enjoyable, even on a rainy day. We appreciate your feedback about the inspection video as well and look forward to serving you again! The Nucar Mazda Team

May 22, 2026

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Wow wow wow best service department fair prices good coffee clean waiting area needs snacks though More

by Samo
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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May 23, 2026

Nucar Mazda of New Castle responded

Thank you for your fantastic review, Samo! We truly appreciate your kind words about our service department, fair prices, and clean waiting area at Nucar Mazda of New Castle. We’re glad you enjoyed the coffee, and we’ll certainly take your suggestion for snacks into consideration. Looking forward to seeing you again soon! The Nucar Mazda Team

May 20, 2026

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Employee Rating

Great service and staff is friendly and reliable. I wouldn’t go anywhere else for service on my automobile. More

by dhmcfarland402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Schneider

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May 20, 2026

Nucar Mazda of New Castle responded

Thank you for the review! We truly appreciate your kind words about our service and staff at Nucar Mazda of New Castle. It’s great to hear that you feel confident coming to us for your automobile needs. We look forward to seeing you again! The Nucar Mazda Team

May 18, 2026

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Have have always had good customer service from this dealership.We have never been disappointed at all. More

by hartnettr
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 19, 2026

Nucar Mazda of New Castle responded

Thank you for your fantastic review! We’re pleased to hear that you’ve consistently had a positive experience with our team at Nucar Mazda of New Castle. Your satisfaction is our top priority. We appreciate your loyalty and look forward to serving you again in the future! The Nucar Mazda Team

May 18, 2026

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Employee Rating

Always polite and accommodating. Quick service. I like the 360 view of the service that was done. More

by MBNAKAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Schneider , William

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May 19, 2026

Nucar Mazda of New Castle responded

Thank you for your awesome feedback! We're glad to hear that you appreciated our polite and accommodating service at Nucar Mazda of New Castle. It's great to know that you enjoyed the quick service and the 360 view of the work done. We look forward to seeing you again soon! The Nucar Mazda Team

May 16, 2026

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Employee Rating

The customer service was excellent. I would highly recommend this dealership for all automotive needs. The staff was friendly, informative and helpful. I would certainly use them aga More

by Dortay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Schneider

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May 16, 2026

Nucar Mazda of New Castle responded

Thank you for your wonderful review! We appreciate your kind words about our customer service and staff at Nucar Mazda of New Castle. It's great to hear that you found our team friendly and helpful. We look forward to assisting you again in the future for all your automotive needs. The Nucar Mazda Team

May 14, 2026

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Employee Rating

These guys always do an awesome job. My favorite front desk people always greet me warmly and keep me in the loop. They even washed my car this time, which I was not expecting. Keep up t More

by Ctclarke87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 15, 2026

Nucar Mazda of New Castle responded

Thank you for your kind words! We’re delighted to hear that you had a great experience with our team at Nucar Mazda of New Castle. It’s wonderful that our front desk staff made you feel welcomed and that you appreciated the extra touch of having your car washed. We look forward to seeing you again soon! The Nucar Mazda Team

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