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Melissa Ward
Melissa Ward at Nucar Mazda of New Castle

Melissa Ward | Page 4

Service Advisor

Nucar Mazda of New Castle

172 N. Dupont Hwy
New Castle, DE 19720

4.8
67 Reviews
4.8

67 Reviews

Write a Review

67 Reviews of Melissa Ward

May 18, 2026

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Employee Rating

Have have always had good customer service from this dealership.We have never been disappointed at all. More

by hartnettr
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Recommend Dealer
Yes
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May 19, 2026

Nucar Mazda of New Castle responded

Thank you for your fantastic review! We’re pleased to hear that you’ve consistently had a positive experience with our team at Nucar Mazda of New Castle. Your satisfaction is our top priority. We appreciate your loyalty and look forward to serving you again in the future! The Nucar Mazda Team

May 18, 2026

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Always polite and accommodating. Quick service. I like the 360 view of the service that was done. More

by MBNAKAI
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Rob Schneider , William

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May 19, 2026

Nucar Mazda of New Castle responded

Thank you for your awesome feedback! We're glad to hear that you appreciated our polite and accommodating service at Nucar Mazda of New Castle. It's great to know that you enjoyed the quick service and the 360 view of the work done. We look forward to seeing you again soon! The Nucar Mazda Team

May 16, 2026

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The customer service was excellent. I would highly recommend this dealership for all automotive needs. The staff was friendly, informative and helpful. I would certainly use them aga More

by Dortay
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Rob Schneider

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May 16, 2026

Nucar Mazda of New Castle responded

Thank you for your wonderful review! We appreciate your kind words about our customer service and staff at Nucar Mazda of New Castle. It's great to hear that you found our team friendly and helpful. We look forward to assisting you again in the future for all your automotive needs. The Nucar Mazda Team

May 14, 2026

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These guys always do an awesome job. My favorite front desk people always greet me warmly and keep me in the loop. They even washed my car this time, which I was not expecting. Keep up t More

by Ctclarke87
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Workmanship
Service Time
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Recommend Dealer
Yes
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May 15, 2026

Nucar Mazda of New Castle responded

Thank you for your kind words! We’re delighted to hear that you had a great experience with our team at Nucar Mazda of New Castle. It’s wonderful that our front desk staff made you feel welcomed and that you appreciated the extra touch of having your car washed. We look forward to seeing you again soon! The Nucar Mazda Team

May 14, 2026

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Friendly staff providing great service at an affordable price. Scheduling an appointment was very easy More

by JIMANDKATHY99
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Recommend Dealer
Yes
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May 14, 2026

Nucar Mazda of New Castle responded

Thank you for your wonderful review! We're thrilled to hear that you found our staff friendly and our service great at Nucar Mazda of New Castle. It's fantastic that scheduling an appointment was a breeze for you. We appreciate your feedback and look forward to serving you again soon! The Nucar Mazda Team

May 09, 2026

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People were friendly, video was comprehensive and service was prompt. I would use NUCAR again! More

by dennisp37
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Rob Schneider

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May 10, 2026

Nucar Mazda of New Castle responded

Thank you for your wonderful review, Dennis! We're thrilled to hear that you found our team friendly and our service prompt. It's great to know that you appreciated the comprehensive video as well. We look forward to serving you again at Nucar Mazda of New Castle! - The Nucar Mazda Team

May 07, 2026

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There is nothing professional in this place, if you need a good service, better go to another place than this place. More

by cristianchj10
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rob Schneider

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May 07, 2026

Nucar Mazda of New Castle responded

Thank you for sharing your experience with us, Cristian. We understand your concerns about the level of service you received at Nucar Mazda of New Castle. Your feedback is valuable, and we encourage you to reach out to us directly to discuss this matter further. We strive to maintain high standards and appreciate your input as we work to improve. - The Nucar Mazda Team

May 05, 2026

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Friendly and helpful staff. Had a good experience with Nucar Mazda of New Castle! Thanks More

by Liddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Schneider

Print
May 05, 2026

Nucar Mazda of New Castle responded

Thank you for your feedback, Liddy! We’re glad to hear you had a good experience with our friendly and helpful staff at Nucar Mazda of New Castle. We appreciate your support and look forward to assisting you again! The Nucar Mazda Team

May 03, 2026

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Employee Rating

Great desk service always nice greeting when coming in from the service door, building is always clean and notified promptly when service completed More

by gabemcl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Schneider

Print
May 04, 2026

Nucar Mazda of New Castle responded

Glad you shared your experience with us, Gabe! We're pleased to hear that you appreciate the great service and clean environment at Nucar Mazda of New Castle. Our team takes pride in providing a welcoming atmosphere and timely updates. We look forward to seeing you again soon! The Nucar Mazda Team

May 01, 2026

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Employee Rating

John, Melissa and team were friendly, knowledgeable and efficiently handled all my service needs. Thank you More

by Kevin Andrews
Recommend Dealer
Yes
Print
May 02, 2026

Nucar Mazda of New Castle responded

Thank you for your kind words, Kevin! We’re happy to hear that John, Melissa, and the team at Nucar Mazda of New Castle provided you with friendly and knowledgeable service. Your feedback is appreciated, and we look forward to assisting you with your service needs again in the future! The Nucar Mazda Team

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