Steve Lowell | Page 3

Can't say enough about the service staff. Answers to questions were brief and to the point without any of the typical B.S. Answers to questions were brief and to the point without any of the typical B.S. More

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We went in with pre approval from capital one and even when capital one interest rate was low finance lied to us saying rates were 5.99 for 800 credit score and then run us through toyota credit. Also we when capital one interest rate was low finance lied to us saying rates were 5.99 for 800 credit score and then run us through toyota credit. Also we have bought couple of cars from them since 2016 but this time the finance guy outright lied to us about fake fees and more monthly payment which included warranty of $1500 added in monthly payments and when I caught his lies calculating the finance terms, he didn’t even apologize and went straight to saying Im adding dealer fees since you guys are not buying the warranty plan. We went in to buy our car after the lease and instead was given this treatment basically he was making it sound like $1500 warranty was free and already added in monthly payments. I showed him auto loan calculator is showing $20 less for monthly payment for the said amount and same interest rate. Then realize he was lying and already added $1500 fee for warranty without even informing us and then selling us the warranty for $1 a month. What a shame, dealership needs to shut down now, Im glad fb marketplace and other online tools are killing their business. These people dont deserve anything. Scrambling for $50-$100 lying like we dumb fools. The fact that he was so confident and kept lying to my face just amazes me how low these guys have come. More

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Waiting for your car to be worked on isn't too bad but the thing I have complaints on is the labor on parts, they charge way too much. the thing I have complaints on is the labor on parts, they charge way too much. More

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amazing staff superb service who could ask FOR ANYTHING MORE I LOVE YOU MAN NUF SAID MORE I LOVE YOU MAN NUF SAID More

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Went for oil change and tire rotation. I was in and out in a short period of time. in a short period of time. More

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Excellent and prompt service. Polite and knowledgeable staff during my visit. Thank you Jo Ann staff during my visit. Thank you Jo Ann More

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Schaumburg Toyota is the only facility that I would ever take my Camry for service! Great service and great people are really a great combination! Thanks as always! take my Camry for service! Great service and great people are really a great combination! Thanks as always! More

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I have complete confidence in Schaumburg Toyota's Service Department staff. I've purchased 3 cars from this dealership and I intend to purchase again in the future. Service is excellent and the staff liste Department staff. I've purchased 3 cars from this dealership and I intend to purchase again in the future. Service is excellent and the staff listens to me. I appreciate their professionalism. More

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Always excellent work. The staff is amazing. Always looking out what’s best for the customer. Steve was amazing like always. Please thank him for me looking out what’s best for the customer. Steve was amazing like always. Please thank him for me More

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I highly recommend servicing your car at this I highly recommend servicing your car at this dealership, Great staff and especially Patrick Jost, he does an outstanding job taking care of my vehic I highly recommend servicing your car at this dealership, Great staff and especially Patrick Jost, he does an outstanding job taking care of my vehicles and he is very professional and easy to talk to, keep up the great job thanks again! More

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