Steve Fischer

fast and efficient the people were very polite I waited for the service to get done and it was very comfortable for the service to get done and it was very comfortable More

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My recent experience with Brookdale VW was exceptional, and I can confidently give them my highest recommendation. Here is a breakdown of my experience: 1. Customer Service That Goes Beyond Transactio and I can confidently give them my highest recommendation. Here is a breakdown of my experience: 1. Customer Service That Goes Beyond Transactions At the core of every great company is a commitment to serving others, and Andrea Schneider embodies this principle. From my very first interaction, I felt valued as a customer, not just for the sale but as a person. She and the team (Steve, Connor, et al) were attentive, empathetic, and genuinely interested in understanding my needs. They didn’t just sell me a car—they guided me through the process with patience and care. 2. Attention to Detail One of the things that stood out most was their meticulous attention to detail. They ensured that I was informed and comfortable at every step, leaving no question unanswered and no concern unresolved with no pressure. 3. Uncompromising Quality The quality of the vehicle I purchased exceeded my expectations. It was clear they take pride in vehicles they offer. I got a full tank of gas, floor mats that were missing and can get the car picked up for future oil changes. 4. Lower Price Point Without Sacrificing Value What impressed me even more was their competitive pricing. They managed to provide a high-quality vehicle at a price point that is certified that was not only fair but remarkably lower than other dealers I had considered. This balance of affordability and excellence is a rare find in today’s market. 5. Seamless Delivery Experience Brookdale VW is delivering my vehicle directly to my home—a testament to their commitment to convenience and customer satisfaction. This level of service made the entire experience feel effortless and stress-free. 6. Likely to Return Businesses that earn trust don’t just sell products; they build relationships. After this experience, I have no doubt that I’ll return to Brookdale VW for future service and purchases. They’ve set the bar incredibly high, and I look forward to continuing this relationship in the years to come. Brookdale VW is a refreshing reminder of what happens when you start with put the customer at the center. Thank you. More

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Steve was great to work with and everyone else at the dealership was so friendly too--from Tony to Adrien! dealership was so friendly too--from Tony to Adrien! More

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I really love that Jolie stepped in and took over and had me get all the things I need toget my new atlas truck and yes I’m loving it me get all the things I need toget my new atlas truck and yes I’m loving it More

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Andrea was so down to earth and made the car buying experience fast a personable. The staff at this dealership is top notch. My vehicle is driving great and I will be buying a VW again in the next few experience fast a personable. The staff at this dealership is top notch. My vehicle is driving great and I will be buying a VW again in the next few years. I do wish that Luther would allow negotiations but hey. More

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One of the easiest car buying experiences we've ever had. This was our 3rd vehicle from Luther VW. This was our 3rd vehicle from Luther VW. More

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Steve and the whole team are great to work with. I've got my last 3 VW's from here and always had a great experience. I've got my last 3 VW's from here and always had a great experience. More

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Advisor was very helpful, store was clean. Todd the GM greeted me once we got to the lounge. Todd the GM greeted me once we got to the lounge. More

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Steven Fischer is wonderful to work with. He made the purchasing experience easy and enjoyable. My only issue would be that the vehicle showed less the 30 miles to empty on the fuel when I He made the purchasing experience easy and enjoyable. My only issue would be that the vehicle showed less the 30 miles to empty on the fuel when I picked it up. I know it did go to the Luther studio for some rust prevention packages, but a little extra fuel would have been nice. Overall the experience was good. More

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No games played, straight forward process run by pleasant people. I won’t hesitate to refer friends to them. people. I won’t hesitate to refer friends to them. More

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