Sterling Whitely
Sterling Whitely at Big Star Hyundai

Sterling Whitely

Finance Manager

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

4.1
27 Reviews
4.1

27 Reviews

Write a Review

27 Reviews of Sterling Whitely

December 02, 2024

Dealership Rating
Employee Rating

Management and service department are not efficient or effective and do not care for customer service More

by Whoever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 02, 2024

Big Star Hyundai responded

Thank you for your review. We are sorry that you feel you did not receive a 5-Star Experience. Please feel free reach out to me directly with your best contact information so that I might have the opportunity to address any concerns. Scott Kimbrough, General Manager, skimbrough@bigstarhyundai.com

November 09, 2024

Dealership Rating
Employee Rating

Excellent Experience at Big Star Hyundai with Brandon Sandoval! My journey with Brandon Sandoval at Big Star Hyundai began in May when I decided to purchase a 2024 Hyundai Palisade Calligraphy. From t More

by GUARDIAN529
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Sandoval, Arin Robeson

Nov 11, 2024

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

October 26, 2024

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Employee Rating

very great customer service and members of the staff were extremely attentive to my needs More

by csem
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Valor Ojeda

Oct 28, 2024

Big Star Hyundai responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

October 08, 2024

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They were pretty responsive to all of our questions and helped us throughout the process. The online ads were misleading but we are happy with our purchase. More

by dianaelvir25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Hernandez

Oct 08, 2024

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

October 01, 2024

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Employee Rating

It was a good service overall and I got treated correctly the only thing is that there wasn’t gas to fill up my thank after purchasing my new vehicle and I’m still waiting for a solution after finding minor More

by rubenp1401
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arin Robeson

Oct 03, 2024

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

September 06, 2024

Dealership Rating
Employee Rating

Outstanding. Valued. Courteous.thoughtful. I am always treated with valued customer service. Thank u also Marcos. More

by lorraine050150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kohl Young, Marcos Rodriguez , Amanda. Cisco.

Sep 06, 2024

Big Star Hyundai responded

Thank you for your review. We are happy that you had a great experience with our team. We look forward to serving you again. Happy motoring!

August 30, 2024

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Employee Rating

Very friendly. Durran is an excellent salesman. He was never trying to push anything on me. More

by aculp70
Recommend Dealer
Yes

Other Employees Tagged: Durran Starks

Sep 02, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

August 29, 2024

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Employee Rating

Nick Hernandez with Big Star Hyundai is the big star! He knows his vehicles, listened to my requests and got me to realize the value and comfort in the Palaside! I would 100% recommend! More

by Lpierce1107
Recommend Dealer
Yes
Aug 29, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

August 27, 2024

Dealership Rating
Employee Rating

I thought the sales staff and Christian were very helpful in finding the vehicle that I wanted. It took a little longer than I expected but I do love my Santa Fe. The only thing I had issue with was how lon More

by vmpowers46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 28, 2024

Big Star Hyundai responded

Thank you, we are happy that you had a great experience with our team. We will be sharing your thoughts with our finance team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

August 13, 2024

Dealership Rating
Employee Rating

The dealership was very nice, the staff was informative friendly helpful and supportive. I was impressed how efficient and smoothly the transaction transpired. More

by GRACEMARTINEZ400
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Francisco

Aug 13, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

1

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