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27 Reviews of Sterling Whitely
December 02, 2024
Management and service department are not efficient or effective and do not care for customer service effective and do not care for customer service More
by Whoever
Verified CustomerOther Employees Tagged: Juan Pena, Chris Russell, Lisandro Sosa, Luis Delcid, Adrian Chapa
November 09, 2024
Excellent Experience at Big Star Hyundai with Brandon Sandoval! My journey with Brandon Sandoval at Big Star Hyundai began in May when I decided to purchase a 2024 Hyundai Palisade Calligraphy. From t Sandoval! My journey with Brandon Sandoval at Big Star Hyundai began in May when I decided to purchase a 2024 Hyundai Palisade Calligraphy. From the very start, there was zero pressure, and the dealership made us feel very comfortable. Brandon was incredibly accommodating during the test drive, and he answered all our questions with patience and honesty. We did visit a few other dealerships, but none of them could match Big Star's pricing or the genuine, no-pressure approach we received from Brandon. The entire process was seamless, and we couldn’t be happier with the deal we got and the level of service provided. If you’re in the Houston area and looking for a new or used car, I highly recommend going to see Brandon at Big Star Hyundai! More
by GUARDIAN529
Other Employees Tagged: Brandon Sandoval, Arin Robeson
October 26, 2024
very great customer service and members of the staff were extremely attentive to my needs extremely attentive to my needs More
by csem
Other Employees Tagged: Valor Ojeda
October 08, 2024
They were pretty responsive to all of our questions and helped us throughout the process. The online ads were misleading but we are happy with our purchase. helped us throughout the process. The online ads were misleading but we are happy with our purchase. More
by dianaelvir25
Other Employees Tagged: Nick Hernandez
October 01, 2024
It was a good service overall and I got treated correctly the only thing is that there wasn’t gas to fill up my thank after purchasing my new vehicle and I’m still waiting for a solution after finding minor the only thing is that there wasn’t gas to fill up my thank after purchasing my new vehicle and I’m still waiting for a solution after finding minor paint damage and a few scratches in my brand new car right at the dealership More
by rubenp1401
Other Employees Tagged: Arin Robeson
September 06, 2024
Outstanding. Valued. Courteous.thoughtful. I am always treated with valued customer service. Thank u also Marcos. Valued. Courteous.thoughtful. I am always treated with valued customer service. Thank u also Marcos. More
by lorraine050150
Other Employees Tagged: Kohl Young, Marcos Rodriguez , Amanda. Cisco.
August 30, 2024
Very friendly. Durran is an excellent salesman. He was never trying to push anything on me. Durran is an excellent salesman. He was never trying to push anything on me. More
by aculp70
Other Employees Tagged: Durran Starks
August 29, 2024
Nick Hernandez with Big Star Hyundai is the big star! He knows his vehicles, listened to my requests and got me to realize the value and comfort in the Palaside! I would 100% recommend! He knows his vehicles, listened to my requests and got me to realize the value and comfort in the Palaside! I would 100% recommend! More
by Lpierce1107
August 27, 2024
I thought the sales staff and Christian were very helpful in finding the vehicle that I wanted. It took a little longer than I expected but I do love my Santa Fe. The only thing I had issue with was how lon in finding the vehicle that I wanted. It took a little longer than I expected but I do love my Santa Fe. The only thing I had issue with was how long it took to get the interest rate and the amount I wanted to pay for my vehicle. I knew exactly what interest rate I qualified for and I knew the amount I needed to finance to get the payment I wanted. All in all I am happy. More
by vmpowers46
Other Employees Tagged: Christian Karamitsos, Nick Hernandez, Marcos Rodriguez
August 13, 2024
The dealership was very nice, the staff was informative friendly helpful and supportive. I was impressed how efficient and smoothly the transaction transpired. friendly helpful and supportive. I was impressed how efficient and smoothly the transaction transpired. More
by GRACEMARTINEZ400
Other Employees Tagged: Francisco
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