Sterling Sine
Sterling Sine at Westside Lexus

Sterling Sine

Financial Services Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.9
115 Reviews
4.9

115 Reviews

Write a Review

Dealership Experience

3 yrs, 10 mos

115 Reviews of Sterling Sine

November 02, 2024

Dealership Rating
Employee Rating

David went beyond the call of duty of customer service. He made sure I was in a vehicle that I was comfortable with. He took the time to listen to my needs. Showed me multiple vehicles. Once decided on the More

by Rosie
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Wasaff

Nov 04, 2024

Westside Lexus responded

Rosie, we're delighted to hear that David provided exceptional service and helped you find the perfect vehicle at Westside Lexus. Thank you for your continued trust in us, even on rainy days! Enjoy your new ride!

November 01, 2024

Dealership Rating
Employee Rating

Quick and efficient. Great customer service. Was on a time crunch and things got done fast. More

by sophiajenny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Nguyen

Nov 04, 2024

Westside Lexus responded

We are so happy that our Westside Lexus team earned your five stars. Thanks, Sophia!

October 28, 2024

Dealership Rating
Employee Rating

I had a great experience with no pressure fining the right hybrid vehicle. I would recommend John Loving to anyone looking for a new vehicle. More

by kthompson30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Loving

Oct 28, 2024

Westside Lexus responded

We're delighted to hear that John provided a pressure-free experience for you at Westside Lexus! Thank you for recommending him and sharing your positive feedback. Enjoy your new hybrid vehicle!

October 15, 2024

Dealership Rating
Employee Rating

Thank you for your outstanding help and cooperation in securing my car. Your professionalism, efficiency, and dedication made the entire process smooth and enjoyable. Much appreciated! More

by Qusay Alrawi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Chau, Tim Easterling

Oct 16, 2024

Westside Lexus responded

Qusay, we're delighted to hear that our team at Westside Lexus made your car-buying experience smooth and enjoyable. Thank you for the kind words!

October 10, 2024

Dealership Rating
Employee Rating

Mr. Doug was wonderful, and Sterling in finance. I had such a wonderful experience that definitely changed my car buying experience in general. More

by cmen16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Phillips

Oct 10, 2024

Westside Lexus responded

We're delighted to hear that Doug and Sterling made your experience at Westside Lexus a memorable one! Thank you for sharing, and we hope you enjoy every mile in your new car!

October 07, 2024

Dealership Rating
Employee Rating

Both Alex and Joey were very prompt with their responses. They kept us updated throughout the process, especially Joey. He was very professional and courteous during our two visits to the dealership. Unfortu More

by andy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Broussard, Alex Owens

Oct 07, 2024

Westside Lexus responded

We're delighted to hear that Alex and Joey provided prompt and professional service during your experience at Westside Lexus. It's great to know they kept you updated throughout the process, even if you didn't get a chance to meet Alex in person. Thank you for choosing us!

October 05, 2024

Dealership Rating
Employee Rating

courteous and friendly staff, clean and a lot of cars to view indoors, finance was quick and easy!! Kenny and Adam were very helpful and knowledgeable about the vehicle the buying options. Sterling in finan More

by lelaremmick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Nguyen , Kenny HJuynh

Oct 07, 2024

Westside Lexus responded

Lelaremmick, we're delighted to hear that Kenny, Adam, and Sterling made your experience at Westside Lexus so positive! Thank you for recommending us and highlighting our team's efforts. Enjoy your new vehicle!

October 01, 2024

Dealership Rating
Employee Rating

Workers were not welcoming, rushed every process, constant “annoyed” behavior, did not explain paperwork until asked More

by Jenny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brooke Malia

Oct 02, 2024

Westside Lexus responded

Jenny, I'm sorry to hear about your experience. We strive for a welcoming and thorough service, so it's disappointing to know we fell short. If you'd like to discuss this further or have any other concerns, please reach out. Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030

October 01, 2024

Dealership Rating
Employee Rating

I got taken care of very well. Process was easy, friendly and there was no pressure. More

by husseinkay
Recommend Dealer
Yes

Other Employees Tagged: Joey Broussard

Oct 02, 2024

Westside Lexus responded

Thanks so much for your review! We look forward to your next visit to Westside Lexus!

September 18, 2024

Dealership Rating
Employee Rating

Fast, friendly, knowledgeable service every time I shop here. The sales and finance department are the best in the business. More

by regarcia762
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 19, 2024

Westside Lexus responded

Thank you for the fantastic feedback! We're delighted to hear that our sales and finance teams at Westside Lexus consistently provide top-notch service. We look forward to serving you again in the future!

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